McLarty Daniel Nissan

No pressure, quality buying experience I have purchased two cars now from this dealership and I couldn't be happier with the quality of service I get when I go in there to either buy a car I have purchased two cars now from this dealership and I couldn't be happier with the quality of service I get when I go in there to either buy a car or get my car serviced. This particular time, my salesperson, John Jenkins was really friendly and laid back, he knew everything I wanted to know about the Rogue, which is what I was looking at. I felt like I was treated fairly. I would definitely recommend McLarty Daniel Nissan to anyone, and I would tell you to look up John. He was really nice. More

BUYER BEWARE of McLarty Daniels Nissan Bentonville Went there to purchase a used car for my daughter as her first car (she works part-time and saved for months for this). I was shown a vehicle (2005 F Went there to purchase a used car for my daughter as her first car (she works part-time and saved for months for this). I was shown a vehicle (2005 Ford Freestyle) with 128K on it that I was told would likely be sent to auction. Offered to test drive it, it drove okay for a clearly high mileage vehicle. The air conditioner blew out barely cool air and the sales guy said it likely just needed a recharge and I figured that was likely as well. After the test drive, we popped open the hood and it was pretty dirty. This is when the sales guy tells me that it will be all cleaned up and that "we always do a safety check before any car leaves our lot sold". I was also told it was an "as is" sale which I would expect for a high mileage car. As it drove fine and he assured me that they always do "a safety check", I felt it would be okay to buy. When I purchased the vehicle, the engine was cleaned up, broken windshield replaced (it had a major crack across it and I requested it part of the deal), and I was told it passed the "safety check" by their mechanic. Apparently they rushed the prep process because the tires were filthy. I inquired of that and they took it back again and cleaned them nicely. Okay, all is good. But then, here is where I have my issues with them. The first day of the following week I take the care to a local mechanic to recharge the air conditioning. The mechanic calls me into the garage to show me that the upper engine mount is completely thrashed, in shreds! This mount is on top of the engine and easily visible. He also shows me the battery, where half of one of the caps is half chewed up exposing the battery cell containing acid. The battery is also chewed along the top edge with one spot right through into the acid cell! Both of these are safety issues! How could the McLarty Nissan mechanic not notice a chewed up battery and shredded engine mount clearly visible when you pop up the hood? Sure, you can wonder why I didn't notice it. Well, I don't know squat about upper engine mounts and when I originally looked at the engine it was very dirty. When I looked later, I simply noted how clean they made it look at then closed the hood. Bottom line, I took their word that they do a "safety check" before any car leaves the lot. At the very least, they should have told me that it had a shredded upper engine mount and chewed up battery! When I contacted McLarty Daniels Nissan about this, they told me "sorry, you bought it 'as is'". What?? That's all you're going to tell me? What about the fact that you people assured me that you do a "safety check" and that it passed? "Oh, a safety check is only that the mechanic took it for a drive and it runs and brakes fine. So it passes safety." What a load of hogwash deception!!! Well, as I got nowhere with the sales guy or his manager, I decided to contact their PR department to let them know I was not a happy customer. They assured me that this is not how they do business and would talk to so and so and get back to me. Then I get a call back and am told, "you know you bought a wholesale car 'as is', right?" Yes, I bought a "used car" from you and was assured you check out before you sell it. How can you tell me that a shredded engine mount, a chewed up battery (apparently some animal got under the hood) was completely missed by your mechanic? Oh, and by the way, turns out the air conditioner system does not work even with a full charge. Talking about adding salt to the wound. I informed them I was going to go online and let the world know how I was dealt with. They asked that I hold off until the following Monday (a few days later) and they will get back to me as she would talk to ?? about this. Well, this is Monday evening and no call. So that is why I am not making public my displeasure with this company. I've done a lot of business with the local Honda dealership and they've always been square with me. This was my first time buying from this dealership and I also had plans to buy a Mustang from them or their sister dealership (McLarty Daniels Ford). So I assumed they would conduct themselves much like the local Honda dealership has treated me. I was so wrong! So BUYER BEWARE if you deal with McLarty Daniels Nissan. Do NOT assume they have your back when buying a used vehicle as they clearly do not. Within days I had to dish out cash to fix the motor mount and the battery, and am still in need of getting the air conditioner working having already wasted money on servicing it and recharging it and it not working. More

Helped us get just what we wanted Unexpected needs brought us to the dealership to look at getting a new pre-owned car. Buying a car is always a bit of a stressful experience but Chuck Unexpected needs brought us to the dealership to look at getting a new pre-owned car. Buying a car is always a bit of a stressful experience but Chuck helped us find something we could feel really good about. We made him show us car after car and he did it gladly untill we felt 100% satisfied with the one we decided on. More

Great experience! My first car in 20 years and enjoyed the experience. Took care of all my needs. Friendly attentive staff. Wish all auto buying experiences were like t My first car in 20 years and enjoyed the experience. Took care of all my needs. Friendly attentive staff. Wish all auto buying experiences were like this one. I'll be back when I need another. More

Went to look for a car left with one! I had a great experience at McLaety Daniel Dealership! Everyone treated my dad and I exceptionally well and the buying process went fast and smooth. I I had a great experience at McLaety Daniel Dealership! Everyone treated my dad and I exceptionally well and the buying process went fast and smooth. I love my car and we couldn't have chosen a better delearship to take our business to. More

Excellent salesman Have now purchased 2 vehicles from Trent. He's been wonderful to work with on our purchases. I would recommend him to friends and family. And thus far Have now purchased 2 vehicles from Trent. He's been wonderful to work with on our purchases. I would recommend him to friends and family. And thus far the dealership has my business due to his friendly, outgoing personality and working hard to get us what we wanted. More