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McLarty Daniel Nissan
Bentonville, AR
2,742 Reviews
McLarty Daniel Nissan is a Nissan dealership located in Bentonville, AR.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,742 reviews
September 18, 2024
I had a few good experiences. Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, it is “normal” for brand new 2024 Nissan Altimas to shift incorrectly from the 3rd and 4th gears. Per the Service Manager, Paul, there is “nothing they can do about it.” Please know, you are expected to do your own due diligence on specifics of each vehicle. They “solved” the issue of my brand new screen flickering/strobing- the issue was back a week later and I have yet to receive the requested documentation on services performed. Per Tionie, Owner Loyalty Manager, sales staff are “only going by the training that is given from Nissan about their product.“ So, McLarty Daniel does not train their sales team on the specifics of the models they are selling? I was relayed false information regarding the capabilities of my vehicle and they offered absolutely no recovery. I’ve actually been waiting for over a month to hear from the one who does have authority to offer recovery, Austin Williams. More
by AJT
Employees Worked With
Other Employees :
Richard Nickell, Cruz Marshall, Jennifer Delahoussay
September 16, 2024
Johnnie made me feel very welcomed from the beginning until the end of the sale. until the end of the sale. More
by Rgja2326
September 14, 2024
Cruz was incredible—he put in hours of hard work to make sure we got exactly what we wanted. His dedication truly made it happen! sure we got exactly what we wanted. His dedication truly made it happen! More
by Anava
September 14, 2024
I have purchased many new vehicles, this was the best experience I have had. The salesman and the service department are amazing. I would say you have very valuable team members that helped me with my pu experience I have had. The salesman and the service department are amazing. I would say you have very valuable team members that helped me with my purchase. I will continue to use this dealership moving forward. Thank you guys!!!! More
by mandymae
September 11, 2024
It was a good experience, and they were very helpful with everything. They got us what we needed. everything. They got us what we needed. More
by aaronmullin
September 10, 2024
Cruz is the best! He is honest and doesn't pressure you into anything. He is also very knowledgeable about the vehicles he is selling. Down to earth. Very people fri He is honest and doesn't pressure you into anything. He is also very knowledgeable about the vehicles he is selling. Down to earth. Very people friendly. I highly recommend him of you want a hassle free purchase. More
by kschmitz690
Employees Worked With
Richard Nickell, Cruz Marshall
September 06, 2024
Cruz was amazing. Can’t beat his service. He did all he could and all he needed to do to get us the deal we wanted the deal we needed. I suggest him 110% cool guy. Can’t beat his service. He did all he could and all he needed to do to get us the deal we wanted the deal we needed. I suggest him 110% cool guy. More
by Amanda.paris
Employees Worked With
Richard Nickell, Cruz Marshall
September 04, 2024
The customer service at this dealership was top notch. The entire time from just being interested in looking around all the way to signing the dotted line, it was made sure I understood everything and I r The entire time from just being interested in looking around all the way to signing the dotted line, it was made sure I understood everything and I received fast communication. More
by Hannah Quillin
Employees Worked With
Richard Nickell, Zach White
September 03, 2024
Do not use or trust the service department! Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The most recent visit was beyond frustrating. They are well aware the ball was dropped many times. I’m just done. More
by Hbrookhouser
