McLarty Daniel Ford - Service Center

When I needed service for my vehicle, I had a great experience working with the team at McLarty Daniel Ford Lincoln. Jason and Oliver helped me get into a great loaner and made the process easy and smo experience working with the team at McLarty Daniel Ford Lincoln. Jason and Oliver helped me get into a great loaner and made the process easy and smooth. The loaner I borrowed was not only a quality vehicle that was reliable vehicle, but it was also extremely clean. Jeff Lewis helped me get situated in the vehicle to ensure I felt comfortable and safe in the Ford. Thank you for an effortless experience. More

Great experience, would recomend Christian as your service advisor. Even got my truck delivered back to my house! service advisor. Even got my truck delivered back to my house! More

JOEL IS A OUTSTANDING PARTS MANAGER HES A BIG REASON I DO BUSINESS WITH MCLARTY LOOKING FORWARD TO DOING MORE IN THE NEAR FUTURE. 5 STAR RATING!!!!!! BUSINESS WITH MCLARTY LOOKING FORWARD TO DOING MORE IN THE NEAR FUTURE. 5 STAR RATING!!!!!! More

Lana has been so great to work with. She has always taken great care of us. We are so appreciative of Lana!! She has always taken great care of us. We are so appreciative of Lana!! More

All the people I have dealt with including Lana in sales, and Jesse Flowers and Steve Benton in service, have been top Notch professionals. Lana sold me my 17 King Ranch F-250 brand new and the service depa and Jesse Flowers and Steve Benton in service, have been top Notch professionals. Lana sold me my 17 King Ranch F-250 brand new and the service department had taken care of me and my truck for the past 6 years. More

I agree with a previous post that the automated messaging system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed to text, the conversation would get dropped by the service department. I took my truck in for an oil change and servicing then they found additional work that needed to be done. They acted like that work could get done in a timely manor and I agreed to the work. They strung me along for five weeks and then stopped responding to my text or voice mails. At the end of the five weeks, I went and retrieved my truck. All that time and none of the additional repairs had been preformed or the servicing I originally brought it in for. Now I'm on the search for a new dealer to work with. More

I brought my truck in for an oil change and trie rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None of the service advisors had heard of the coupon and neither had the service manager. I still left the truck there to have it serviced. About 45 minutes later I received a text from the adviser stating the “tech is suggesting new lug nuts, because the current lug nuts are swollen, and Swell over time. The new Lug nuts will be $216.80.” So after purchasing a $70,000 truck with a wheel and tire insurance, buying the first and only set of replacement tires from the dealer, and this dealer being the only shop to touch the lug nuts, they want the customer to pay for faulty parts? The tires had been rotated approximately 3,500 miles earlier by the same shop With No problems whatsoever. Then, once I return to the service shop (without getting tires rotated), I am told the oil change coupon is a sales Promotion and I will need to talk with a sales person before I am able to use the coupon. More

Marcus is just great. He was honest and fair - exactly what we wanted in a salesman. He made sure we understood our Bronco’s options and were set up with Ford Pass befor He was honest and fair - exactly what we wanted in a salesman. He made sure we understood our Bronco’s options and were set up with Ford Pass before we walked out the door. We like Marcus as a person not just a salesman. We had no plans to buy a second vehicle when we left another truck for service but he gave us an unbeatable deal and we couldn’t be happier with how it all worked out. More

After 3 days of having my vehicle for a service recall, & battery, they let me know that they realized that they "do not have a battery in stock", and need more time to get a battery. Then Christian expla battery, they let me know that they realized that they "do not have a battery in stock", and need more time to get a battery. Then Christian explains that without the battery they cannot do the recall service... Had another one of vehicles in for a service recall too, and the same run around, and I finally just said finish up what you have and I'll come get my car. Incompetent service, and a waste of 3 days!!! I'll go to Wood Ford just up the road from now on! More