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McLarty Daniel Ford
Bentonville, AR
1,120 Reviews
If there's one thing we want everyone to know it's that at McLarty Daniel Ford we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Ford vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. What's more, we use certified Ford parts that are also available to the DIY-types out there. This way, you know you're vehicle is being treated right, from start to finish.
Speaking of being treated well: McLarty Daniel Ford takes one stressful part of the car buying experience and turns it into a BIG positive. That's thanks to our team of Ford lease and loan specialists. Here to make sure all of your finance needs are met, they work hard crunching the numbers and ultimately provide an all-around pleasurable experience - some even go so far as to call it unmatched.
Of course, the best way to learn more about our commitment to you here at McLarty Daniel Ford is to talk with us. Call, send us a note online, or stop into our showroom during regular business hours. We're located at 2609 South Walton Boulevard Bentonville, Arkansas and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,120 reviews
December 18, 2018
Have always been pleased with service until today 12/18/18.. 1st time to the new facility and it was not a good experience. I purchased my current F150 at the old facility in 2012 and have always brought it back 1st time to the new facility and it was not a good experience. I purchased my current F150 at the old facility in 2012 and have always brought it back here for service. Regular service as well as new tires, brakes etc. So it was time for an oil change and service. I made an appointment 9 days ago for 11 a.m. today (12/18/18). Since then I have been repeatedly reminded by the dealerships computer throughout these past 9 days that I had this appt. and was asked to confirm I would make it as of yesterday. So that says to me that it is important to them that I get there on time. I respect that, they are trying to run an efficient business... right? Well I arrive about 15 min early only to be told that I will have a 2 hour wait... just to get an oil change. After they made the fuss of wanting to make sure I arrived on time you would think I could just as easily be notified to expect a delay so that I would also feel the same level of respect I was attempting to show them by being on time. But that was not the case. So after about an hour I get up to check the progress and discover my truck still sitting in the lot and the alarm is going off, I notify the service guy and he doesn't know why initially but later tells me the reason is to draw attention that mine is priority waiting. Somewhat confused by that but I say okay and continue to wait. Anyhow, apparently that method isn't working today because I come out to check in another 30 min and there it still sits. So at this point I easily realize that after already waiting 1.5 hrs and it is still sitting that we are not going to make the 2hrs originally mentioned... So I'm to waste pretty much the whole day just trying to get the oil changed. I have a very sick wife home at the moment that needs assistance and I depend on some level of efficiently when I make an appointment so that I can keep my personal situation with her managed. So therefore I make sure I keep my end of the agreement. At this point I am a bit enraged about my treatment, that I consider a total lack of respect for their customers time in my opinion. There operation is ran at their convenience with little to no regard for the customer. I was approached by 2 others customers, after they witnessed what I was experiencing, who mentioned their own displeasure with the customer service ... At this point I've had it with this place. In leaving as graciously as possible I made the request that my information be completely removed from their system contacts. I currently live in the Fayetteville area and drove about 30 min each way, waited 1.5 hrs and now still need an oil change! I will go to Lewis Ford in Fayetteville for my service... I wish you good luck if you chose to do business with McLarty Daniel Ford Lincoln Service Dept. In Bentonville, AR. More
by sj.ccim
Employees Worked With
Jeff Lewis
December 02, 2018
Lead Foot F-150 and saved a lot of time Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville. More
by TSURLY
November 14, 2018
Barking up the wrong tree Received an answer to my review explaining our privacy issue. My personal information was obtained from our Department of Finance and administration b Received an answer to my review explaining our privacy issue. My personal information was obtained from our Department of Finance and administration by the aftermarket warranty wolves. We have been harassed by these folks which led to my poor review of this dealership. Please accept my sincere apology and please contact your lawmakers to prevent this privacy problem. The problems we encountered with service were explained to our satisfaction. We will consider this dealership in the future for our automotive needs. Thanks, Madison County Resident More
by Madison County resident
Employees Worked With
Considered the dealership as a team
November 09, 2018
Very good saleswoman Lana is thoughtful and cares about her clients. She seemed extremely proficient and organized with extra attention to detail. Thank you for the wond Lana is thoughtful and cares about her clients. She seemed extremely proficient and organized with extra attention to detail. Thank you for the wonderful experience More
by Abdul01
Employees Worked With
October 19, 2018
Professional Courteous Comfortable James Walker explained the process clearly each step of the way. This is was a friendly and pleasant working environment to do business. I happily dro James Walker explained the process clearly each step of the way. This is was a friendly and pleasant working environment to do business. I happily drove out in a new Ford Fiesta which is comfortable and fun to drive. More
by ReluctantShopper
Employees Worked With
James Walker
October 16, 2018
Very informative sales associates. Very friendly and helpful The sales associates are very informative and thorough with their knowledge of the inventory. They are also very friendly and personable. I highly rec The sales associates are very informative and thorough with their knowledge of the inventory. They are also very friendly and personable. I highly recommend this dealership. More
by therealslimstacy
Employees Worked With
October 16, 2018
Incredible experience made me a repeat customer for life! I have purchased multiple vehicles from Bobby Flippo at McLarty Daniel. He has 30 years of experience selling ford vehicles which brings the entire ve I have purchased multiple vehicles from Bobby Flippo at McLarty Daniel. He has 30 years of experience selling ford vehicles which brings the entire vehicle purchase full circle due to his knowledge of each model! I will always purchase from Bobby and MD Ford! More
by jmeleet
October 15, 2018
Couldn't be happier with my purchase!!!! I want to give a special THANK YOU to my sales person Bobby Flippo. I love my new ford explorer and got the best of help. Thank You so much!!!!A++++ I want to give a special THANK YOU to my sales person Bobby Flippo. I love my new ford explorer and got the best of help. Thank You so much!!!!A++++ 100% Awesome!!!! More
by VHandle
Employees Worked With
October 15, 2018
New truck Bobby was great...going to buy another vehicle from him, he sold us our Escape that we love. Prices are great as well as salesman Bobby was great...going to buy another vehicle from him, he sold us our Escape that we love. Prices are great as well as salesman More
by LEWIS PAULA1234
Employees Worked With
October 14, 2018
Best of the best Bobby Flippo was the salesman that helped me, when looking into purchasing a new vehicle. He was very knowledgeable, informative, professional, and Bobby Flippo was the salesman that helped me, when looking into purchasing a new vehicle. He was very knowledgeable, informative, professional, and was very polite. I highly recommend Bobby at McLarty Daniel Ford in Bentonville, AR. More
by Atyrone
Employees Worked With
