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McLarty Daniel Ford
Bentonville, AR
1,120 Reviews
If there's one thing we want everyone to know it's that at McLarty Daniel Ford we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Ford vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. What's more, we use certified Ford parts that are also available to the DIY-types out there. This way, you know you're vehicle is being treated right, from start to finish.
Speaking of being treated well: McLarty Daniel Ford takes one stressful part of the car buying experience and turns it into a BIG positive. That's thanks to our team of Ford lease and loan specialists. Here to make sure all of your finance needs are met, they work hard crunching the numbers and ultimately provide an all-around pleasurable experience - some even go so far as to call it unmatched.
Of course, the best way to learn more about our commitment to you here at McLarty Daniel Ford is to talk with us. Call, send us a note online, or stop into our showroom during regular business hours. We're located at 2609 South Walton Boulevard Bentonville, Arkansas and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,120 reviews
February 27, 2019
Love our new car Had no idea what we really wanted but they found us a hybrid that we love! Now we spend way less time at the gas station and way less money on gas whi Had no idea what we really wanted but they found us a hybrid that we love! Now we spend way less time at the gas station and way less money on gas which is a huge relief. This is the perfect car for us! We couldn’t be happier! More
by Krypton16
February 26, 2019
Excellent customer service Looking for a car that had low mileage. The dealership had a lot of options. And the salesman was very knowledgeable with great customer service skill Looking for a car that had low mileage. The dealership had a lot of options. And the salesman was very knowledgeable with great customer service skills. It was a great experience overall. More
by Sandraw1722
Employees Worked With
Galen Taylor
February 26, 2019
Easy Peasy Michael made buying a new Navigator far easier than i expected. When you're buying a premium vehicle, there is an expectation of care and attention t Michael made buying a new Navigator far easier than i expected. When you're buying a premium vehicle, there is an expectation of care and attention that goes along with your experience. Michael exceeds every expectation you have! Amazing team, amazing facility, and amazing experience! 10/10 More
by PamsNavi
Employees Worked With
Michael Hiett
February 25, 2019
Poor customer service. Serviced the transmission and when we got the car back, there was no heat. Took it back and was told this was pure coincidence. Also told it would c Serviced the transmission and when we got the car back, there was no heat. Took it back and was told this was pure coincidence. Also told it would cost another $2,000 to figure out the problem and fix it. Took the car back and was able to get heat partially working by clearing air out of radiator lines. No effort by the dealership to take any ownership of the situation or solve the problem, just looking to charge me a lot more money. Spoke to the service managers and they were little to no help either. They didn't look into the matter or talk to anyone about it. They just read the service tickets. More
by mnoble
February 25, 2019
Best experience buying a new vehicle! I just recently had the pleasure of meeting and dealing with one of the most professional and helpful car dealership personnel that i have had the cha I just recently had the pleasure of meeting and dealing with one of the most professional and helpful car dealership personnel that i have had the chance to deal with! Brooklyn was so helpful in informing me of what i had to choose from and what i could buy to fit my budget and my needs. I will for sure recommend Brooklyn to my friends, Thank you Brooklyn! More
by Happy James
Employees Worked With
Brooklyn Parton, Jason Peebles
February 23, 2019
Great Every thing was great experience every one was nice and thay did there best to make everything go smooth and to work with us to get everything done Every thing was great experience every one was nice and thay did there best to make everything go smooth and to work with us to get everything done More
by Shadow
Employees Worked With
Jessica Hudson, Cole Reed
February 17, 2019
Back to my Ford Bought my 3rd vehicle here and have had a great experience every time. I recommended a buddy, who has made a purchase and I have two more in the pipe Bought my 3rd vehicle here and have had a great experience every time. I recommended a buddy, who has made a purchase and I have two more in the pipeline as well. Not sure I'd recommend them if I wasn't a satisfied (return) customer. More
by scraig
January 11, 2019
Horrible C.S. in the service department. The main reason this started is that I got an email yesterday from the dealership wanting me to scheduled an appointment for my car to get serviced. The main reason this started is that I got an email yesterday from the dealership wanting me to scheduled an appointment for my car to get serviced. I go to their site and schedule one for the following day at 3:** for the services I need and at the location I need. I get here at Nissan on time and No one has me on their computers or on the schedule for the services I need. This is the reason I call Ford and ask them if I am on their schedule since I have been there before and my car is a FORD. Maybe the computer put me on their books. So now I am frustrated and confused and don't want to mess up Ford's schedule if it is with them. This is when I start calling Ford to check with them. I was just trying to be courteous to Ford and I was going to go there if it was indeed scheduled there. The gentleman confirmed it was indeed scheduled at the time I thought it was and at Nissan. He gave me the name of the agent it was scheduled with and the time. The agent who said he didn't have it on his is the same guy I had the appointment with. I know it's not his fault, it's the computer system, but why could Ford get it pulled up but not Nissan? I just wanted to confirm my appointment for my oil change today so I called the Ford dealership and I get the automated message asking me to hit 1 for the service department and so I did. I get a lady who I try to ask for confirmation about it and give her my info and she transfers me to someone else. I then tell the next lady the same thing and she transfers me to Another woman. I am now talking to a 3rd lady and while trying to give her my information she hangs up on me!! I call back and hit the 1 again luckily I get a man (sorry I forgot his name or I would let everyone know) this time, so now I make sure to ask him if he is with the service department and he says yes. Great, so I ask him if he has access to the appointment schedule and he says yes. Awesome! I get a confirmation that Yes, it is a the time I thought. Why was this so hard for the ladies. Very upsetting and unprofessional. An added bonus is that the agent said this is not the first time people are showing up for appointments that they scheduled that they do NOT have on the books. So to me this is an ongoing issue that they have and don't seem to fix. I am not happy with this at all today and I do hope it gets better and more friendly. This is also not the first time I have had issues with my appointments and them not having my information in their computer systems. I'm glad I always carry my purchase agreements or I would not be getting the services I paid for. I have had this car for a year now and out of the 3 oil changes I had had, ALL 3 appointments go badly at time of check in's. Hope you get better in the future! More
by MichelleS1260
January 02, 2019
Used car Less than five star experience overall. To the credit of management, they have made amends, and we ended up with the car we wanted, so all is well. Less than five star experience overall. To the credit of management, they have made amends, and we ended up with the car we wanted, so all is well. More
by Jpratt54
Employees Worked With
Jessica Ellington, Alex Aguilar
December 29, 2018
Incredible service!! First off just let me say I do not often leave reviews. If I don't like my experience I just don't go back to a business. However my experience with M First off just let me say I do not often leave reviews. If I don't like my experience I just don't go back to a business. However my experience with McLarty Daniel Ford was nothing short of INCREDIBLE!! My salesperson was Trent Alexander. Bent over backward to assist me with my purchase. From video msg to answering every single question professionally and promptly! It was a 3 1/2 hr. drive for me ONE WAY so I needed things to be Straight Up!! HONESTY AND INTEGRITY is what you'll get from these guys! The way business should be done. If you go anywhere else you've definitely missed out. THANK YOU GUYS FOR TAKING CARE OF MY PURCHASE!! More
by Mikey60
Employees Worked With
Trent Alexander
