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McLarty Daniel Ford

Bentonville, AR

4.7
1,127 Reviews
If there's one thing we want everyone to know it's that at McLarty Daniel Ford we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Ford vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and ...
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2609 S Walton Blvd.

Bentonville, AR

72712

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Showing 1,127 reviews

October 30, 2021

Despite our issue not being Sales related, Lana stopped and was extremely empathetic to our anger towards the service we have received. Both in the last couple of days and the previous times. It's Sales Pr More

by RachelSPierce2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lana Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Steve, Service Department Doug & Jon
October 29, 2021

Shakera was incredibly helpful and went out of her way to make sure the car buying process was as smooth and easy as possible. I would definitely shop with her at McClarty Daniel Ford again. More

by thomaso8725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Amos
Nov 01, 2021 -

McLarty Daniel Ford responded

Thomas, thank you so much for taking the time to leave us not only this wonderful 5-star review, but also for the kind words about Shakera! We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you in the future.

October 28, 2021

In my years of dealing with Ford dealerships I have never met a salesperson as nice as Shakera. Her passion in performing her job is beyond approach and always willing to take that extra step to insure me a More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong, Malia Stratton
Nov 01, 2021 -

McLarty Daniel Ford responded

Dan, thank you so much for taking the time to share your experience with both Shakera and Jimmy during your last visit to our dealership! We truly appreciate your kind words as well as your business here at McLarty Daniel Ford! We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

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Nov 01, 2021 -

Dan responded

I would like the manual that comes with the Ford F-150. It was missing from the packet and along with the key code for my truck. I was able to get the key code from parts department. Very pleased with the quick response.

October 27, 2021

Marcus was exceptional to work with! Very helpful in showing us around the vehicles and giving a very thorough review of all the features. Fun to talk with and made the entire experience very easy. Than More

by Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Whitmore
Oct 28, 2021 -

McLarty Daniel Ford responded

Parker, thank you so much for sharing your experience with Marcus during your visit to our dealership! We're incredibly honored that you trusted us to help find you your first truck. We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

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October 26, 2021

We had a pleasant experience buying our vehicle at this dealership. Shakera did a great job taking care of our needs. On negotiations part she went extra mile in taking care of our needs. She was very prof More

by Khalil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

McLarty Daniel Ford responded

Khalil, thank you so much for taking the time to share your experience with Shakera during your last visit to our dealership! We truly appreciate your kind words as well as your business here at McLarty Daniel Ford! We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

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October 26, 2021

Terry was great and the whole experience was awesome. I appreciate the attention on short notice. More

by joshjames10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Miller
Oct 26, 2021 -

McLarty Daniel Ford responded

Josh, thank you so much for taking the time to share your experience with Terry during your last visit to our dealership. He's a real asset, and we're so lucky to have him on our team! We're truly honored to have you as a member of the McLarty Daniel family, and we hope you're are enjoying your new vehicle! Please don't hesitate to reach out if there's anything we can do for you, and we hope to see you again!

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October 25, 2021

To echo Tracey's words, Shakera was fantastic to work with. She was accomodating, kind, and hyper responsive, even coming in to close the deal on her day off. Knowing we had a limited window to finaliz More

by Brandon W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

McLarty Daniel Ford responded

Brandon, thank you so much for taking the time to share your experience with Shakera during your last visit to our dealership! We truly appreciate your kind words as well as your business here at McLarty Daniel Ford Lincoln! We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

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October 24, 2021

We just happen to drop by the dealership to “take a look” at a vehicle we were interested in. We were immediately greeted by someone who then quickly transferred us into the impeccable care of Shakera! Shake More

by Tracey Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

McLarty Daniel Ford responded

Thank you so much for taking the time to leave us this wonderful review! We truly appreciate it as well as you business! We're absolutely thrilled to hear that Shakera that was able to go above and beyond to provide you with a pleasant buying experience! We're already looking forward to your next visit, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you!

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October 23, 2021

Terry was great and our experience at the dealership was the best one I have ever had at an auto dealership. I am a very happy customer! More

by rdaniellebagley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Forester, Terry Miller
Oct 25, 2021 -

McLarty Daniel Ford responded

Thank you so much not only for you business, but for also taking the time to leave us is awesome review! We couldn't be happier to hear that Terry was a part of your experience during your last visit to our dealership! We're already looking forward to your next visit, but in the meantime, please do not hesitate to reach out if there's anything we can do for you in the future!

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October 20, 2021

Absolutely horrible customer service. They never want to perform warranty work and when something is wrong, they just make excuses about why they can't fix it or they blame Ford or claim that it's working a More

by ColeA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelley Pense
1.0
This rating includes all reviews, with more weight given to recent reviews.
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