McLarty Daniel Ford

I agree with a previous post that the automated messaging system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed to text, the conversation would get dropped by the service department. I took my truck in for an oil change and servicing then they found additional work that needed to be done. They acted like that work could get done in a timely manor and I agreed to the work. They strung me along for five weeks and then stopped responding to my text or voice mails. At the end of the five weeks, I went and retrieved my truck. All that time and none of the additional repairs had been preformed or the servicing I originally brought it in for. Now I'm on the search for a new dealer to work with. More

Shakera was top notch and very helpful. I would recommend her to anyone. She made the experience great. I would recommend her to anyone. She made the experience great. More

I brought my truck in for an oil change and trie rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None of the service advisors had heard of the coupon and neither had the service manager. I still left the truck there to have it serviced. About 45 minutes later I received a text from the adviser stating the “tech is suggesting new lug nuts, because the current lug nuts are swollen, and Swell over time. The new Lug nuts will be $216.80.” So after purchasing a $70,000 truck with a wheel and tire insurance, buying the first and only set of replacement tires from the dealer, and this dealer being the only shop to touch the lug nuts, they want the customer to pay for faulty parts? The tires had been rotated approximately 3,500 miles earlier by the same shop With No problems whatsoever. Then, once I return to the service shop (without getting tires rotated), I am told the oil change coupon is a sales Promotion and I will need to talk with a sales person before I am able to use the coupon. More

We had a wonderful experience with Shakera. She is very pleasant and easy to work with. She is efficient and awe would definitely recommend her. She is very pleasant and easy to work with. She is efficient and awe would definitely recommend her. More

Shakerra was very pleasant and showed us around. We did not buy or lease a vehicle from this dealership We did not buy or lease a vehicle from this dealership More

Amazing service. Definitely eased my mind on purchasing my first car ever. 10 out of 10 easily. She helped me get all of my ducks in a row and get the ball rolling. B Definitely eased my mind on purchasing my first car ever. 10 out of 10 easily. She helped me get all of my ducks in a row and get the ball rolling. Best car sales person I e ever talked to! More

Marcus is just great. He was honest and fair - exactly what we wanted in a salesman. He made sure we understood our Bronco’s options and were set up with Ford Pass befor He was honest and fair - exactly what we wanted in a salesman. He made sure we understood our Bronco’s options and were set up with Ford Pass before we walked out the door. We like Marcus as a person not just a salesman. We had no plans to buy a second vehicle when we left another truck for service but he gave us an unbeatable deal and we couldn’t be happier with how it all worked out. More

Outstanding service! !! We will be back. As soon as we got there she was very welcoming !! We will be back. As soon as we got there she was very welcoming More

Shakera was unbelievably helpful. I was pretty picky. I had an ultimate goal in mind. She was extremely accommodating but was also just a very creative thinker. Rather than just sayin I was pretty picky. I had an ultimate goal in mind. She was extremely accommodating but was also just a very creative thinker. Rather than just saying “no we can’t get you what you want at those payments” she would give me options, show me those options, explain the benefits, etc. she made sure that I got what I needed out of my trade in, and also didn’t try to upsell me. She was literally working towards sticking to my budget. Not just selling a car for a profit. Thank you Shakera. It was an amazing experience. More