McLarty Daniel Ford
Bentonville, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Repeat customer, awesome experience every time! Love my Bronco Sport, excellent service and honest pricing! Love my Bronco Sport, excellent service and honest pricing! More
All the people I have dealt with including Lana in sales, and Jesse Flowers and Steve Benton in service, have been top Notch professionals. Lana sold me my 17 King Ranch F-250 brand new and the service depa and Jesse Flowers and Steve Benton in service, have been top Notch professionals. Lana sold me my 17 King Ranch F-250 brand new and the service department had taken care of me and my truck for the past 6 years. More
Dealership was amazing I was in need of a car very quickly and they were very fast and able to find the perfect car for me quickly and they were very fast and able to find the perfect car for me More
We had been looking to upgrade my 2015 Explorer that I loved and McLarty Daniel Ford had the best selection to choose from. We live in Missouri and traveled a little over an hour to find the vehicle and b loved and McLarty Daniel Ford had the best selection to choose from. We live in Missouri and traveled a little over an hour to find the vehicle and buying experience we wanted. I want to thank Lana Flowers and team for such an excellent car buying experience! We typically HATE looking for and buying vehicles. Usually lots of high pressure and the paperwork drags out for hours. Like hours. Ugh! Lana and McLarty Daniel Ford totally changed that for us. Thank you, thank you! Not only did we get a car we love- we came away feeling fantastic about our experience. Usually we might love the car, but are exhausted and mentally drained for a week afterwards. The drive time was totally worth it and we absolutely love our new 2023 Ford Timberline! More
I flew from Phoenix Arizona after dealing with multiple disappointments from other dealers who just would not be honest about their marked up prices and fees. When I called and spoke to Clark Christy, he c disappointments from other dealers who just would not be honest about their marked up prices and fees. When I called and spoke to Clark Christy, he confirmed the price on cars.com was indeed the correct price and sent me a contract to the same immediately. I hung up the phone and bought a plane ticket moments later More
Shakera made buying our car easy. Appreciate her patience and willingness to work with us on our trade. Appreciate her patience and willingness to work with us on our trade. More
I've run out of adjectives for how bad the service was I received. It begins with trying to schedule an appointment. The text and automated systems make it impossible to talk to a real person, and no mess received. It begins with trying to schedule an appointment. The text and automated systems make it impossible to talk to a real person, and no messages are returned. I had to call the customer relations manager, who told me to expect poor service because they were understaffed. My vehicle needed an oil change and a recall item. I told the service adviser I needed to wait since I live over 90 minutes from their location. When arriving, waited at the counter over 10 minutes with no acknowledgment. Vehicle got taken in. After couple hours, service adviser tells me they have ruined the front tire on the lift, but they can't get a new tire and I'll have to come back in two days. I ask to inspect the wheel finish for any damage, but they can't find it. As always, when I call back the next day on status of tire repair, nobody will respond. I could go on, but know this: for an oil change and a "free" recall item - I walked out of that dealership after three days paying $1,000. Oh, and when I checked the credit card receipt, found a 3% surcharge added for using a credit card. Perfect. Don't say you weren't warned. I did not believe the other reviews, but now I know better. Never will go back again for anything. More
I agree with a previous post that the automated messaging system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed system is horrible. You can not call and talk to a person, you have to leave a message or agree to be contacted by text. Every time I would agreed to text, the conversation would get dropped by the service department. I took my truck in for an oil change and servicing then they found additional work that needed to be done. They acted like that work could get done in a timely manor and I agreed to the work. They strung me along for five weeks and then stopped responding to my text or voice mails. At the end of the five weeks, I went and retrieved my truck. All that time and none of the additional repairs had been preformed or the servicing I originally brought it in for. Now I'm on the search for a new dealer to work with. More
I brought my truck in for an oil change and trie rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None rotation. I had received a “free” oil change coupon in the mail, and I followed the directions on the coupon of presenting to the service Desk. None of the service advisors had heard of the coupon and neither had the service manager. I still left the truck there to have it serviced. About 45 minutes later I received a text from the adviser stating the “tech is suggesting new lug nuts, because the current lug nuts are swollen, and Swell over time. The new Lug nuts will be $216.80.” So after purchasing a $70,000 truck with a wheel and tire insurance, buying the first and only set of replacement tires from the dealer, and this dealer being the only shop to touch the lug nuts, they want the customer to pay for faulty parts? The tires had been rotated approximately 3,500 miles earlier by the same shop With No problems whatsoever. Then, once I return to the service shop (without getting tires rotated), I am told the oil change coupon is a sales Promotion and I will need to talk with a sales person before I am able to use the coupon. More
Shakera was top notch and very helpful. I would recommend her to anyone. She made the experience great. I would recommend her to anyone. She made the experience great. More