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McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville - Service Center
Bentonville, AR
178 Reviews
For Quality Auto Service and Repair in Bentonville, Make McLarty Daniel Chrysler Dodge Jeep Ram, Serving Rogers, Fayetteville, Bella Vista and Springdale Your First and Only Stop
Our skilled and detail-oriented team loves serving your automotive needs. That means when you visit our Bentonville, Arkansas showroom, you can count on a positive auto service experience, which includes only genuine Chrysler, Dodge, Jeep and RAM parts. Whether you're interested in a simple oil change or tire rotation or you've come across a problem that needs to be repaired, our team will work to get you back on the road with a focus on safety, quality and efficiency - because we know nothing is more important to you.
If you're interested in seeing what we can do for your Chrysler 200, Dodge Dart, Jeep Cherokee, RAM 1500 or Jeep Wrangler, be sure to fill out our online appointment form today. We'll quickly confirm your appointment's details, such as time, date and the specific work that needs to be completed. With McLarty Daniel Dodge Chrysler Jeep Ram by your side, you can count on a worry-free driving experience.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
178 Reviews of McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville - Service Center
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September 21, 2018
Servicing the vehicle Our 2016 Jeep Patriot randomly won't start. took it there, they said nothing was wrong. Left the dealership, a few days later it won't start. took i Our 2016 Jeep Patriot randomly won't start. took it there, they said nothing was wrong. Left the dealership, a few days later it won't start. took it back and they've had it for over a month and then we get a text saying it's ready. We call them and asked what they fixed. They said nothing, they can't find anything wrong with it. Even though several websites show online what the problem is , they can't seem to figure it out. We pick up our jeep and it's FULL of ants! I am beyond upset. More
by mannakoop
Employees Worked With
Cliff
Helpful September 09, 2018
Great My appointment was at 2:30 and I got there at 2 and they got me checked in and got my car in very friendly service guys and fast service My appointment was at 2:30 and I got there at 2 and they got me checked in and got my car in very friendly service guys and fast service More
by Pointer4
Employees Worked With
Robert Christian and H. Heilmann
July 18, 2018
Takes care of you! Mike has been my service advisor for a while now. I'm kinda a picky customer, but he goes out of his way to help. Today I swung by because my uconnect Mike has been my service advisor for a while now. I'm kinda a picky customer, but he goes out of his way to help. Today I swung by because my uconnect was hung up and needed reset, and I was headed out of town. He quickly took it back, reset it, and got me on the road. That is a great example of customer service. Thanks Mike! More
by J1hart
Employees Worked With
Michael Wilmoth
October 07, 2017
S****y service department Service department- however, I would not recommend them for service at all. The service advisors lie and call people liars. They (service departmen Service department- however, I would not recommend them for service at all. The service advisors lie and call people liars. They (service department)DO NOT perform their work and address constantly talk on their cell phones making personal plans. The service department evidently does not know what they are doing as I bought a new truck and was having a back up camera put in and they crosswired the camera and fried my trucks computer and radio. More
by Sbecker
September 29, 2017
Not quite pleased The ONLY reason that the rating is as high as it is, is because Thomas (in service). He was seemingly the only person who cared that my brand new Jeep The ONLY reason that the rating is as high as it is, is because Thomas (in service). He was seemingly the only person who cared that my brand new Jeep was getting repaired (from things not my fault) and I was stuck driving a mini van for a week. The comparison between my Jeep and the mini van is just not there. However, Thomas made the experience painless and I could truly tell he wanted to make things right. I previously rated Scott (the salesman) as being helpful and supportive, but all that faded as soon as the papers were signed. I was told things would happen that never happened and no reason as to why. Not super great service in that aspect. That being said, push Thomas up the chain.. he's the type of guy you want in administration! More
by Mhritz
Employees Worked With
Thomas Takes the Horse, Scott Coffman
April 20, 2017
Overpriced Service This dealership rakes you over the coals for service costs. Many simple service tasks cost 6 times what the part itself cost. PVC valve change $159. This dealership rakes you over the coals for service costs. Many simple service tasks cost 6 times what the part itself cost. PVC valve change $159.00 part cost $39.99 at local parts store. The task is as simple as turning the valve to the left removing it and reinstalling new. Spark plug service cost $319.00 parts cost for OEM spark plugs 16 each is 62.00 at local parts store. The labor takes between one to two hours. The overpriced service costs go on and on. More
by wm0312346@otc.edu
Employees Worked With
January 29, 2017
No attention to detail.. I bought my jeep from Mcclarty Daniel a couple years ago. They send me coupons via email for a $29 and some change oil change. When I show up there ar I bought my jeep from Mcclarty Daniel a couple years ago. They send me coupons via email for a $29 and some change oil change. When I show up there are a million other things you have to get done and pay for to be able to keep the powertrain warranty in effect. So we do what we can each time. Each oil change cost us $250+ dollars to get done. On top of that they charge me full price for said oil change twice. I called them back the first time and explained they forgot the coupon discount, they said we will apply it the next time we get seviced. So the next time rolls around we don't ask about the last time we just produce another coupon and let the last one slide. Low and behold $330 4hrs later, when they said it was going to take 1 and 1/2 hrs. Leaving frustrated we get home and what! No discount on oil change again! It's not so much the money, but the fact that the people are unreliable. This service department is a fraudulent joke. Do not fall for it, it will cost you. More
by powell5104
Employees Worked With
December 07, 2016
Terrible Experience We purchased a vehicle in August and the day after buying the vehicle we noticed it had issues with the emissions circulation, A/C, and heat. The cont We purchased a vehicle in August and the day after buying the vehicle we noticed it had issues with the emissions circulation, A/C, and heat. The controls never worked the way they were supposed to.. It took me forever to finally get a hold of someone to look into the issue, I ended up having to Facebook message the dealership to get someone to return my call.. My husband had actually came up to the dealership to check on our vehicle and no one even greeted him to see what they could do for him, he had even went up the salesman that helped up and he was just more concerned about his cell phone. When we got our car back the first time the issues were not fixed, so it spent another 4 days at the dealership and Ryan the service manager actually tried to help me figure out what the issue was. We recently had to send it back in for the same issue, as of right now it seems to be fixed. After we got the vehicle back this last time I noticed the oil change was due, instead of them calling and saying hey your vehicle is due would you like us to do this, I had to call and schedule an appointment, I then had to be shuttled in a vehicle back and forth to work that had white dog hair every where inside. When I received my vehicle that evening I noticed after driving all the way home that my tires were not rotated and were not checked on air. When I brought this issue up, the service lady said that the tires were rotated but they failed to air the tires up.. However this is false because we made sure to check the levels on the tires before taking it in. The back passenger tire was much lower than the others and when we got the vehicle back it was still much lower. I'm very disappointed in this dealership, not once were we offered complimentary services for our awful experience. We recently decided to trade in our other vehicle and because of the experience we had here we went to McLarty Ford and had a great experience! More
by sksegelquist
Employees Worked With
Service
November 15, 2016
Nightmare Experience I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales exp I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales experience was a nightmare and it took three days, & multiple trips to the dealershipto purchase a vehicle. The financial coordinator was rude, and unprofessional. The vehicle was not ready upon delivery as promised.. In fact, it was filthy, and the tank was not filled as promised. The vehicle had damage and broken parts. Which we were lied to by the Sales Manager upon the purchase. He stated that the vehicle had a thorough inspection, and was certified for extended warranty. And that the vehicle was in perfect condition. We took the vehicle in for service immediately after purchasing it, and it has been in the shop a total of eight or nine times for the same problem. The service manager has been anything but professional. He has been inappropriate during conversation. It has dodged resolving the problem with the vehicle. He has made up every excuse possible. He has wasted more time on making up excuses, rather than fixing the vehicle. I will never, ever............ Recommend, or purchased another vehicle from this dealership. It has been a living nightmare. And my vehicle is still not fixed. More
by Gina
Employees Worked With
Ryan- Service Manager, Jarred Young, Marcus Whitmore
August 15, 2016
It's all about the sell. After that you are SOL. It is all about the sell at McLarty-Daniel. Once you drive off the lot who are you. 4000 miles on my truck and I take it in for service because the ch It is all about the sell at McLarty-Daniel. Once you drive off the lot who are you. 4000 miles on my truck and I take it in for service because the check engine light is on and oh no you need to make an appointment. This dealership made the sale but just lost a customer. I know now I should have gone to The Springdale dealership. Family owned and customer friendly. More
by Dggriff
Employees Worked With
Cody Hilburn
