McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

Prompt check in for my appointment. The had the service work completed before I expected The had the service work completed before I expected More

Great service. Very friendly. I have had negative service previously, bit am sure that has now changed Very friendly. I have had negative service previously, bit am sure that has now changed More

I was told I could get an oil change and tire rotation in two hours, while I waited. 3 hours later I checked with the adviser and they hadn't started. Ordered a seatbelt to replace a broken one on my Wra two hours, while I waited. 3 hours later I checked with the adviser and they hadn't started. Ordered a seatbelt to replace a broken one on my Wrangler. Was told the seatbelt would be in by Tuesday the following week and they made me an appointment for 7:30 am. Monday evening I called to see if my part was in; it was not. They pushed my appointment to Wednesday. Called then Wednesday morning, and of course the part still wasn't there. Not even a call to give me a heads up that the part didn't arrive either time. They pushed my appointment to today for the seatbelt replacement and an alignment, knowing I was trying to get this done before a long trip the following day. I dropped my vehicle off almost 2 hours earlier than my appointment; I already had trust issues from our previous dealings.. Called multiple times and left messages asking for an update on my vehicle. I finally spoke to Ross at nearly 5pm, who told me that in the 6 hours they had my vehicle, they did absolutely nothing and I needed to come pick-up my vehicle. When I arrived at the dealership I was not at all happy. I asked to speak to the Service Manager. Shortly they came back and asked for me to give them time to at least put my seatbelt on. Reluctantly, I agreed. After several minutes they came back to inform me that they ordered the wrong seatbelt. This is the exact same level of service I have come to expect from Mclardy Daniel's since I've had my Jeep and before, when I had my Ram. Hands down the worst service, communication, reliability, and customer service I ever remember having the unfortunate opportunity to be on receiving end of. My recommendation is that you don't waste one minute of your time trying to get service from this dealership. More

Our experience with the purchase of our new Challenger was so easy and fast, especially with Ben Royal (2nd car we have purchased from him), makes us not want to purchase from anyone else. All staff were was so easy and fast, especially with Ben Royal (2nd car we have purchased from him), makes us not want to purchase from anyone else. All staff were friendly, but Ben is our favorite. He knows what we want and is willing to put in the extra effort to make us happy and make a great deal. Ben and the finance Department have a great sense of humor which made our experience the best. We would recommend this dealership to everyone. Absolutely the best! We have a brand new awesome car and friends to help with questions or problem should we need. Not just salesmen, but friends. Thanks Guys! Ron & Tracey George More

Joseph my salesman made the car buying process easy and smooth. Will been back for any car buying. smooth. Will been back for any car buying. More

It was a pleasant experience to buy our car from there. Recommend them very highly. Recommend them very highly. More

Worst experience ever kept vehicle 2 weeks and didn’t do what they said they would do. Will not ever purchase another vehicle from Mclardy Daniel. what they said they would do. Will not ever purchase another vehicle from Mclardy Daniel. More

I had issues with my existing Chrysler that Chrysler would not help me out with. I came to this dealership to see Billy salesman. He was outstanding, listen to my knees with compassion, understanding, a would not help me out with. I came to this dealership to see Billy salesman. He was outstanding, listen to my knees with compassion, understanding, and got me a new vehicle. It made me feel much safer. More

Great customer service. Answered any and all questions that we had. Would buy again from Dan! Answered any and all questions that we had. Would buy again from Dan! More

Great experience and got me a car when I thought no one could get me one could get me one More