
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville
Bentonville, AR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience Isaac is a great and knowledgeable salesman, and strives to provide the best experience possible. New dealership is great. Great overall experience wi Isaac is a great and knowledgeable salesman, and strives to provide the best experience possible. New dealership is great. Great overall experience with both the salesman and the finance department. Not pressure tactics. More
Incredible deal and great salesman Issac answered all questions, explained features, took time to personalize many settings to our liking, gave his full attention and plenty of time to Issac answered all questions, explained features, took time to personalize many settings to our liking, gave his full attention and plenty of time to decide. More
Good service Gildardo did good job , excellent sales man!!! I will back soon .I will recommend this dealer to my friends and family . Tank u for all you help! Gildardo did good job , excellent sales man!!! I will back soon .I will recommend this dealer to my friends and family . Tank u for all you help! More
Always on top of things The service department of McLardy Daniel is second to none. They are always prompt, accurate, professional and courteous. They keep you updated on the The service department of McLardy Daniel is second to none. They are always prompt, accurate, professional and courteous. They keep you updated on the status of your vehicle and the waiting is painless in the dealership comfortable surroundings. More
Always good service Recently took in for scheduled service and a recall. Everyone from the salesman to the manager to the service department staff has always been friendl Recently took in for scheduled service and a recall. Everyone from the salesman to the manager to the service department staff has always been friendly and helpful. This is a good dealership. More
The famous McLarty "Oh, we forgot to tell you..." When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil ch When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil change and tire rotation. When I arrived for the service appointment, I was told "Oh, Jeep requires a brake system flush at 20k miles" plus changing out the cabin filters, almost $200 more than just the oil change and tire rotation. My ex had previously purchased a truck from them and I had forgot how they always said "Oh, we forgot to tell you..." every time we took the truck in for servicing. As this is my first Jeep, I had them do the additional service. They made sure they did the brake system flush for $129.95, but guess they didn't think that Jeep's requirement to change out the cabin filters was necessary. I will no longer take my Jeep there for servicing due to this type of business practice. Oh, and the fact that they don't do a complimentary wash and vacuum of the vehicles like most other dealers is another negative as well. They don't give a crap about you as a customer, you're just another sale at the register to them. More
Frustration beyond belief I took my Jeep in because of the engine light being on and was told that they would turn it off and if it came back on to call and get it in. Well it I took my Jeep in because of the engine light being on and was told that they would turn it off and if it came back on to call and get it in. Well it came on again and so I got it in first thing Monday morning. When I called to schedule the appointment I asked if I could get a loaner car and was told that they don't lend cars if the work would only take 1-3hours and I was ok with that. Once I got to the dealership for my appointment 5days later I was informed it may be longer than expected so I then asked if I could get a loaner car and was told they didn't have any. I was then taken to my parents house to wait and two hours later I get a call telling me what was wrong with my car and that they had to see if it was under warranty. After three more hours of waiting I had to call them to see what was happening to my car so I was informed that my car was still under warranty and that I wouldn't get it back until the following day in the evening so then I asked if there was a loaner car available so I could make it to work and was told that I would receive a call back shortly. 30minutes passes and so I call back and ask again and they told me they will find out so I said "ok. I will be there in 15minutes." So I get to the dealership and ask to speak with Alex who I have been dealing with the whole time so I can see about getting a car to drive. I then was informed that he was out to lunch. At this time I was frustrated because firstly of all the run around and BS they gave me and I did not receive a clear answer also I felt like I wasn't high priority enough to receive any customer service what so ever. One last thing after getting a car from my dad and getting to my house I received a call after 30minutes saying they have a loaner car for me. I was very displeased with the lack of customer service I was given and I was frustrated with the fact I felt like I was a nobody and that I didn't deserve an actual answer. You have lost my future services. More
Great customer service. I was on a tight schedule on a Saturday morning. They got my jeep right in for a oil change. Love having coffee and a cookie to go. Good, friendly peo I was on a tight schedule on a Saturday morning. They got my jeep right in for a oil change. Love having coffee and a cookie to go. Good, friendly people. More
Recall Recently bought my wife's dodge dart brand new at this dealership from Mickey in sales, great guy and didn't steer me wrong while looking for the perf Recently bought my wife's dodge dart brand new at this dealership from Mickey in sales, great guy and didn't steer me wrong while looking for the perfect car for the wife..she loves the blue. Had a recall on its psm (kept shutting down on her) came in and dropped it off had it repaired in a short time later. The service writer assured me every step of the way and we're nice as could be. All in all I'd same great experience More
Service Good, friendly service. Chris Johnson is to be commended for his desire to make sure this customer was well satisfied. Inviting environment and the co Good, friendly service. Chris Johnson is to be commended for his desire to make sure this customer was well satisfied. Inviting environment and the cookies were good. More