McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

My review I believe I could have gotten a better trade in for my 2015 Jeep Wrangler. My brother-in-law didn't recommend your dealership and I should have liste I believe I could have gotten a better trade in for my 2015 Jeep Wrangler. My brother-in-law didn't recommend your dealership and I should have listened. Then I called by salesman and asked him to look into the situation and he never called me back. I am in customer service and if I did that to one of my customers I wouldn't have a job. More

Pleasant buying experience The ratings I gave describe our overall experience. We were treated with respect by the salesman and sales manager. We did not feel pressure that yo The ratings I gave describe our overall experience. We were treated with respect by the salesman and sales manager. We did not feel pressure that you often experience when purchasing a new vehicle. More

Amazing Service I have bought 2 vehicles from your dealership and Dwayne was my salesman both times. I came back because he was so good the first time. He is truly a I have bought 2 vehicles from your dealership and Dwayne was my salesman both times. I came back because he was so good the first time. He is truly a genuine nice person and really went above and beyond for me when I just purchased my new car. I will recommend him to anyone looking for a new vehicle. He is a star employee! More

Outstanding Service! Bought a car not within dealership portfolio, however, truly made me feel part of the family! After my purchase, Yoni continues to deliver excellent Bought a car not within dealership portfolio, however, truly made me feel part of the family! After my purchase, Yoni continues to deliver excellent service! More

Friendly and ready to help Yonatan is extremely friendly and is fast about answering any questions that you may have. I like to look at a lot of different cars, and Yonatan was Yonatan is extremely friendly and is fast about answering any questions that you may have. I like to look at a lot of different cars, and Yonatan was quick to get me around to look at them all. He called me when he found this truck and got me hooked up. Thanks! Also, Chris Johnson from service is awesome. More

Awesome customer service! If want awesome customer service buy your next vehicle from McCarthy Daniel. They have the best sales people ever! I love my new Dodge Journey Crossro If want awesome customer service buy your next vehicle from McCarthy Daniel. They have the best sales people ever! I love my new Dodge Journey Crossroad! More

Heather is the best! My overall experience while dealing with McLarty was a good one... in the end. I had the pleasure of working with Heather West as my sales person and My overall experience while dealing with McLarty was a good one... in the end. I had the pleasure of working with Heather West as my sales person and she made sure to listen to what I wanted and even took me for a ride in what seemed to be negative degree weather just to show me all of my options on the lot (both front and back). She didn't pressure me in any way and respected my answers and understood that I didn't need a new vehicle I wanted a new vehicle. To be clear the 5 star review given above is solely based on my dealings with Heather West and below is why... My only complaint is on a Manager by the name of Matt. When Heather and I were wrapping up and I was about to walk without purchasing a new vehicle, he swooped in (because he was standing close to enough to hear me say no thank you and for Heather to keep me updated) and tried to save the day, or so he thought. He asked a couple of questions, of which I answered. However, instead of listening to my answers he asked me the same questions again just in a different way or with a different inflection - my answers remained the same. So, instead of listening to my wants he then pointed blame to Heather stating that she was trying to put me in the wrong vehicle and that was the only reason I wasn't buying that evening. To me, this was completely disrespectful and unprofessional of him to say as it absolutely was not true. I couldn't correct him fast enough and let him know how wrong he was about that. Heather was listening to her customer and what her customer wanted. At that time, Matt's attitude towards me and Heather nearly turned me away completely from purchasing from McLarty. Heather saved the sale for sure. We stayed in constant contact within the next week and I bought a new Jeep Wrangler of which I love it! More

Comfortable I wasn’t very excited about having to shop for another car after my previous Jeep had been totaled but Yoni R really made our experience better. I exp I wasn’t very excited about having to shop for another car after my previous Jeep had been totaled but Yoni R really made our experience better. I explained to him what had happened with my previous sale experience and he made sure everything was disclosed to us prior to making any purchases. We really nailed him with questions and he did a great job of not only answering but finding out the answers if he wasn’t sure. I felt very comfortable with him I didn’t feel pressured at all. Honestly, the best experience I’ve had so far. Patrick with finance was very calm didn’t nail us into purchasing extra warranty just basically did what we wanted which was nice. Thank you from the bottom of our hearts! More

Easym Charles Nielsen did a great job. I found him to be thoughtful and understanding of our needs. Worked to help us see value of the car we were looking a Charles Nielsen did a great job. I found him to be thoughtful and understanding of our needs. Worked to help us see value of the car we were looking at beyond just the space it provided. More

Dealership went out of their way to take care of us. Harley made us feel as we were purchasing a car through our hometown dealer. He was a great guy and listened to everything we said. Harley made us feel as we were purchasing a car through our hometown dealer. He was a great guy and listened to everything we said. More