McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

Heather is the best! My overall experience while dealing with McLarty was a good one... in the end. I had the pleasure of working with Heather West as my sales person and My overall experience while dealing with McLarty was a good one... in the end. I had the pleasure of working with Heather West as my sales person and she made sure to listen to what I wanted and even took me for a ride in what seemed to be negative degree weather just to show me all of my options on the lot (both front and back). She didn't pressure me in any way and respected my answers and understood that I didn't need a new vehicle I wanted a new vehicle. To be clear the 5 star review given above is solely based on my dealings with Heather West and below is why... My only complaint is on a Manager by the name of Matt. When Heather and I were wrapping up and I was about to walk without purchasing a new vehicle, he swooped in (because he was standing close to enough to hear me say no thank you and for Heather to keep me updated) and tried to save the day, or so he thought. He asked a couple of questions, of which I answered. However, instead of listening to my answers he asked me the same questions again just in a different way or with a different inflection - my answers remained the same. So, instead of listening to my wants he then pointed blame to Heather stating that she was trying to put me in the wrong vehicle and that was the only reason I wasn't buying that evening. To me, this was completely disrespectful and unprofessional of him to say as it absolutely was not true. I couldn't correct him fast enough and let him know how wrong he was about that. Heather was listening to her customer and what her customer wanted. At that time, Matt's attitude towards me and Heather nearly turned me away completely from purchasing from McLarty. Heather saved the sale for sure. We stayed in constant contact within the next week and I bought a new Jeep Wrangler of which I love it! More

Awesome customer service! If want awesome customer service buy your next vehicle from McCarthy Daniel. They have the best sales people ever! I love my new Dodge Journey Crossro If want awesome customer service buy your next vehicle from McCarthy Daniel. They have the best sales people ever! I love my new Dodge Journey Crossroad! More

Friendly and ready to help Yonatan is extremely friendly and is fast about answering any questions that you may have. I like to look at a lot of different cars, and Yonatan was Yonatan is extremely friendly and is fast about answering any questions that you may have. I like to look at a lot of different cars, and Yonatan was quick to get me around to look at them all. He called me when he found this truck and got me hooked up. Thanks! Also, Chris Johnson from service is awesome. More

Easym Charles Nielsen did a great job. I found him to be thoughtful and understanding of our needs. Worked to help us see value of the car we were looking a Charles Nielsen did a great job. I found him to be thoughtful and understanding of our needs. Worked to help us see value of the car we were looking at beyond just the space it provided. More

Dealership went out of their way to take care of us. Harley made us feel as we were purchasing a car through our hometown dealer. He was a great guy and listened to everything we said. Harley made us feel as we were purchasing a car through our hometown dealer. He was a great guy and listened to everything we said. More

Got what I wanted but took to long I have been in the market for a vehicle for 3 months. I have done my research. I came to you because no one else had the inventory locally that you ha I have been in the market for a vehicle for 3 months. I have done my research. I came to you because no one else had the inventory locally that you have. The salesperson was execellant and allowed me to explain what my needs were and did not try to push something else on me. The only thing I have to complain about was getting to the final numbers throught the manager. There were mistakes in getting the information from the salesman to the decision makers. They did a good job when the information was finally correct. The process of getting to the final deal was to long. I owned 2 dealerships so I know the problems that occur. Also, they knew I was in pain with back issues and I was having a problem with the length of time it took to get to the final deal. But, my overall experience with the salesperson and your staff was execellant. Just tighten up the process a little and keep the buyer in the loop better. And most important don't leave the customer alone for a long period of time. I could have walked out at certain times because of the length of time and my back issues. But I am glad I stuck it out. Thanks! More

I like the atmosphere and the professional staff. I was looking to trade in my pickup for a bigger truck. Don Redden was very helpful and knowledgeable of the trucks I was looking for and I believe Do I was looking to trade in my pickup for a bigger truck. Don Redden was very helpful and knowledgeable of the trucks I was looking for and I believe Don went the extra mile to make sure this wasn’t just another visit and hassle to the dealership. Thanks very much Mclarty Daniel! More

Yelitza was the absolute best! Top in sales! I was so pleased and Satisfied, I will never buy another vehicle from anyone else! I recommend all my friends and family! Yelitza was absolutely amazi I was so pleased and Satisfied, I will never buy another vehicle from anyone else! I recommend all my friends and family! Yelitza was absolutely amazing!! More

Exchange help Heather helped me and my wife get a new car and it was a headache because of my situation with my old vehicle, we had no options on the vehicle to get Heather helped me and my wife get a new car and it was a headache because of my situation with my old vehicle, we had no options on the vehicle to get but either way we are thankful for her sweetness and patience !. More

First Car Purchase I had a great experience working with the sales crew. Everyone was extremely friendly and Caleb was very knowledgeable. 10/10 recommend him as your sa I had a great experience working with the sales crew. Everyone was extremely friendly and Caleb was very knowledgeable. 10/10 recommend him as your sales person. More