McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

The service department is horrible. I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle back. I was there for an oil change and tire rotation. At 12:00, I still havent seen my vehicle and no one came out to talk to me. I went to the service counter and spoke with the advisor to get an update about my vehicle. The advisor went to the shop and came back to tell me it was going to be another 1.5 - 2 hours longer before they could get to my vehicle because they were short handed. I left with my vehicle not being serviced and my entire morning being wasted. Also, all of the advisors have poor customer service skills and act annoyed when someone comes to the counter. More

Was a good experience. Thank you to Craig who helped me super well. He was a great salesman. Thank you to Craig who helped me super well. He was a great salesman. More

All personnel very professional and friendly. No hard sell tactic by sales. All transactions were good No hard sell tactic by sales. All transactions were good More

They aren't pushey, they listen to what you want in a vehicle and they try there best to fit the right vehicle for your need and most of all they are very polite. vehicle and they try there best to fit the right vehicle for your need and most of all they are very polite. More

I was promised a repair tile of 3-4 hours and it became a little over 4 days. They then agreed to driver my vehicle to me and I discovered when I got an alert from my GPS tracker when I got home that my truc little over 4 days. They then agreed to driver my vehicle to me and I discovered when I got an alert from my GPS tracker when I got home that my truck was driven at over 80 MPH by the guy who was driving my truck. After review of my dash camera footage, those speeds were reached in a 60MPH zone. In Arkansas this is a Class-C misdemeanor. I tried reaching the service manager and the general manager but was never contacted back. I was actually told by the lady answering the phone that the GM doesn’t deal with these kinds of calls…… do better and don’t use your customer’s vehicles in the commission of a crime! More

I had a great experience. Jose was a pleasure to deal with and has been very helpful. The purchase process was quick and easy. Jose was a pleasure to deal with and has been very helpful. The purchase process was quick and easy. More

Hey Erick was great, was very knowledgeable. Easy to chat with and was Attentive Our needs Easy to chat with and was Attentive Our needs More

The best part of this purchase was our sales person Paige Dicarlo. She was outstanding. We ask for financing with our credit union, but was ignored, and they went with who they wanted. Dicarlo. She was outstanding. We ask for financing with our credit union, but was ignored, and they went with who they wanted. More

I had a wonderful experience at Mclarty Daniel Chrysler dodge and gmc. They were very punctual and worked hard to help me and my husband! I would highly recommend!!! dodge and gmc. They were very punctual and worked hard to help me and my husband! I would highly recommend!!! More

Billy and Patrick were excellent to work with! Billy was a great salesman and worked hard to make sure I got what I wanted. Billy was a great salesman and worked hard to make sure I got what I wanted. More