McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale - Service Center

Uriel Lopez was a great help and was very patient with me. If anyone needs any kind of service I recommend you get in contact with Uriel! me. If anyone needs any kind of service I recommend you get in contact with Uriel! More

I had my Ram 2500 in the shop for a minor repair and the technician Jerry had explained the issue and repair to me. I will be requesting him again for any of my future repairs. technician Jerry had explained the issue and repair to me. I will be requesting him again for any of my future repairs. More

Toby is always extremely kind and informative when communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful sit communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful situation, a pleasant one. I appreciate the excellent customer service he provides. Thank you! More

I came to your store just to explore cars and Martre Simon gave me a great experience. Simon gave me a great experience. More

Called to set a appointment. Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the person who set the appointment. More

The service manager was courteous and knowledgeable about my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. More

Exceeded expectations for timeliness getting my recall work completed! Great job everyone involved. Thank you. work completed! Great job everyone involved. Thank you. More

Absolutely the worst customer service I have ever had. Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oi Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oil changed, tires rotated and a fluid leak looked at. Did not receive an communication from the dealer regarding The vehicle other than a text stating I can text them back if I had any questions. I had to text them back twice with no answer, I had also called them twice , the receptionist at the dealership answered both times and transferred the call back to the service department nobody ever picked it up either time. So at 2 o’clock I went by the dealership to check on the vehicle. Was told that they had to order a part. I asked why nobody had called and told me about it. And basically got no response from the service advisor that was I was dealing with. Very rude!! So I asked if I could take my vehicle and they told me sure, I asked what I owed they said nothing I said I should owe for the oil change and tire rotation. They told me it had not been performed . I took the vehicle to another dealership to have them look at it to change the oil and rotate the tires. They called me back that they told me that I needed a gasket for the fluid leak I had asked them about. Which was not the same thing that the first dealership had told me was wrong with it. Would absolutely not recommend anybody ever take the car to the dealership or purchase anything from them ever More

I always have a great experience getting my vehicle serviced here and feel well taken care of! serviced here and feel well taken care of! More