McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

Absolutely the worst customer service I have ever had. Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oi Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oil changed, tires rotated and a fluid leak looked at. Did not receive an communication from the dealer regarding The vehicle other than a text stating I can text them back if I had any questions. I had to text them back twice with no answer, I had also called them twice , the receptionist at the dealership answered both times and transferred the call back to the service department nobody ever picked it up either time. So at 2 o’clock I went by the dealership to check on the vehicle. Was told that they had to order a part. I asked why nobody had called and told me about it. And basically got no response from the service advisor that was I was dealing with. Very rude!! So I asked if I could take my vehicle and they told me sure, I asked what I owed they said nothing I said I should owe for the oil change and tire rotation. They told me it had not been performed . I took the vehicle to another dealership to have them look at it to change the oil and rotate the tires. They called me back that they told me that I needed a gasket for the fluid leak I had asked them about. Which was not the same thing that the first dealership had told me was wrong with it. Would absolutely not recommend anybody ever take the car to the dealership or purchase anything from them ever More

Very good people to work with. Our salesman, Winston, was very knowledgeable and patient with us as we were going through the decision making process. This is the 2nd vehicle we pu Our salesman, Winston, was very knowledgeable and patient with us as we were going through the decision making process. This is the 2nd vehicle we purchased from MD , and we will go back to MD for our next vehicle purchase. More

We really like the way we were treated Jimmy made sure we felt like family he took very good care of me did everything he could to get in that truck felt like family he took very good care of me did everything he could to get in that truck More

The service was awesome and Brandon was very helpful and professional as well as knowledgeable as to any questions I had. professional as well as knowledgeable as to any questions I had. More

Winston Street did an amazing job helping me find exactly what I needed, even though I wasn’t sure what that was. I recently moved to the area so I wasn’t sure where to start my search. Having a Jeep current what I needed, even though I wasn’t sure what that was. I recently moved to the area so I wasn’t sure where to start my search. Having a Jeep currently I decided to start at a Jeep store. When I arrived I was greeted by Winston and he invited me in to discuss what I wanted to accomplish. All I knew was I needed better fuel economy, but wanted something fun to drive. We looked at one option and once I gave my feedback on that vehicle, he adjusted and pointed me to a Lincoln MKX Hybrid and I fell in Love!! I am so thankful he took the time to listen to me, adjust when I didn’t like the first option but then paired me with something that was perfect after that! I highly recommend if you need a vehicle, and want a fun and quick experience, find Winston Street!! More

I always have a great experience getting my vehicle serviced here and feel well taken care of! serviced here and feel well taken care of! More

VERY WELCOMING AND GOT ME HELP RIGHT AWAY AND TURNED ME OVER TO DIANA WHO WAS VERY HELPFUL!! OVER TO DIANA WHO WAS VERY HELPFUL!! More

Did 5k of repairs only for the parts to fall off 2 weeks later causing over 1500 dollars worth of damage. Ivan wouldn't call back and can't get a response from anyone there now. Avoid at all cost. It will d later causing over 1500 dollars worth of damage. Ivan wouldn't call back and can't get a response from anyone there now. Avoid at all cost. It will destroy your car and you will have to pay to do it! More

Ivan, is great to work with he will do whatever he can to help you, but their technicians do not go the extra mile to make sure what you bring your vehicle in for is fixed took my truck in for front end alig help you, but their technicians do not go the extra mile to make sure what you bring your vehicle in for is fixed took my truck in for front end alignment had the tires rotated and it still pulls to the right. I have to make another appointment so they can try to locate the problem or relearn the front end again More

I was not happy with my recent service. Even though I made an appointment for a specific timeslot, I was just "in line" and my diagnostic was not completed until 24 hours later; I had to l Even though I made an appointment for a specific timeslot, I was just "in line" and my diagnostic was not completed until 24 hours later; I had to leave my car overnight with no promise of when it would be complete. I had told the service department that I would need a vehicle by noon the following day. I had to text several times for updates. When they finally indicated at the 24 hour mark that I would need a hose to fix the "check engine light" error, they said they wouldn't be able to complete that until the next day, taking me out to 2.5 days without a car, and still no promise of what time it would be complete. I gave up and told them I needed a vehicle and would have to schedule to have the new hose installed some other time. They said "well that will put you at the back of the line". This is unacceptable. If you don't honor appointment times, why bother making appointments? More