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McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale
Springdale, AR
496 Reviews
Welcome to McLarty Daniel Chrysler Dodge Jeep Ram Fiat in Springdale, Arkansas! We are proud to sell a wide variety of cars, trucks, vans and SUVs to our friends and neighbors in Northwest Arkansas. Our customers come from across the region, including Springdale, Fayetteville and Fort Smith.
McLarty Daniel is a family environment, and our owners Russ and Jamie Daniel are committed to treating all of our employees and customers with the utmost care and respect. Whether you’re coming in to purchase a new or pre-owned vehicle, have your vehicle serviced or pick up parts and accessories, you’ll be welcomed like family.
We are proud to have a vast selection of new Chrysler, Dodge, Jeep, Ram and Fiat vehicles, including the dependable Ram 1500, exciting Jeep Cherokee or the rough and rugged Ram 2500, along with many other cars, trucks and SUVs. We also have a great selection of quality pre-owned and certified pre-owned vehicles, with access to hundreds more across our auto group. We also have a service department that’s equipped to handle all of your needs, from oil changes, tire rotations and fluid top-offs to more complicated work like complete engine rebuilds and transmission overhauls. Our parts and accessories department is stocked full of great OEM and aftermarket products for your Chrysler, Dodge, Jeep, Ram or Fiat vehicle.
Have a question? Get in touch with us or stop by our dealership on Thompson Street in Springdale! We’re looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 496 reviews
October 25, 2021
From sale to finance to management was friendly and helpful. They offered a fair price at competitive financing and made the process easy helpful. They offered a fair price at competitive financing and made the process easy More
by Thebrockerts
October 20, 2021
Let's see where to even start. I traded in my 99 Expedition Eddie Bauer 4x4 for a 2016 Kia Soul. Not what I wanted but it was something to help my credit. Big mistake. I was Givin wrong keys, told t Expedition Eddie Bauer 4x4 for a 2016 Kia Soul. Not what I wanted but it was something to help my credit. Big mistake. I was Givin wrong keys, told to do a test drive in the parking lot. Was told it would be detailed because it was dirty and that wasn't done. Told my car has no key fob after giving me one from a 2019 and told the batteries were dead. Now I get told it don't have one and if I want one I have to pay for one. When we call to talk to them about a issue with the clutch they accuse us of burning it up in a day. Very unprofessional. The guy with the the tattoos on his arm the supervisor was very rude and didn't sound like he wanted to help us but said oh we can detail your car for you though. No thanks I did it myself. I pull the car fax from my car and the registration is overdue and told that don't matter it won't cost you more cause it has been on a car lot, well I've never had that before on a new car so it's going to cost me $900 to tag my $16,000 car. The Springdale store is a joke and I will NEVER refer anyone to this dealership. The girl who also helped in all this her name is Brooklyn, who I believe don't know what she is talking about. I tried to get ahold of her several times and never a response back, so I call the manager who had her call me on her day off who was very rude about the whole thing as well. She text me with results instead of calling to resolve any more issues. Now I'm stuck with a car and no help. Would not recommend this joke of a place to my worst enemy. Very disappointed and disgusted with the whole experience.. More
by Metalwitch85
Employees Worked With
Brooklyn
October 19, 2021
Staff was courteous, knowledgeable and efficient, diagnosed my problem and fixed it… thank you for speedy service! diagnosed my problem and fixed it… thank you for speedy service! More
by logan_mary
Employees Worked With
Ricky Walden, Ivan Pina, Cole Lingle, Denise Bravo, Justin Upton, Robert Read
October 13, 2021
Purchased a 21' Ram 2500. Overall, it was a good buying experience with a couple of exceptions. I am a retired Air Force Veteran, having served 22 years. I supplied my DD214 to the dealer as I wanted the experience with a couple of exceptions. I am a retired Air Force Veteran, having served 22 years. I supplied my DD214 to the dealer as I wanted the $500 Military Bonus. I was informed that I did not qualify as I had not separated in the past 12 months nor was I 100% disabled. I re-read the bonus description and verified my qualifications. Bonus qualifiers include: Active Duty, Active Duty Reserve, Retired (Honorably Discharged), Retired Reserve, separated in the past 12 months or 100% disabled. For over a day and a half, we argued about my qualification. I contacted FCA Customer Support who put me in touch with their FCA US Incentives Department (800) 227-0757, who confirmed my qualification. Dealer management called and confirmed the incentive at which time I was given the bonus. My concern is that this dealer's management failed to understand the incentive's details and if I had not made an issue of this, the bonus would not have been allowed. Another concern is how many other eligible veterans have been denied the incentive because this dealer does not understand the Military Bonus incentive. Veterans, stick up for your entitlement! You earned it. My second issue was the internet sales process. I provided my own financing through my credit union. I planned to drive 350 miles to Springdale to pick up the truck on a Saturday. On Tuesday, I sent Cruz the documentation and credit union's requirements before they would process a check. Having not heard anything by Thursday morning, I attempted to contact Cruz, but because it was his day off, he didn't answer the phone. I contacted the dealer and asked to speak with a Finance Manager. I was put in touch with Heath Heilmann and explained the situation. He was able to contact Cruz, who then contacted me to advise that he was going into the dealership to resolve the problem. Within two hours, Heath was able to get me the required credit union documents and I was able to get the check cut on Friday morning. Had I not been proactive, this financing process would have fallen through the cracks until I drove 6 hours and discovered that no action was taken. Like I said, the "overall" experience was good. Cruz stayed in contact the entire time, with exception to him not answering his phone on his day off and failing to process the documents to the Finance department and the misinterpretation of the Military Bonus eligibility, . Special thanks to Heath for getting the credit union documents prepared and sent to me. This dealer needs to tweek its' internet buying process to ensure the customer's needs are met. Out of town customers driving long distances cannot afford last minute surprises, where financing outside the dealership occurs. The delivery process was smooth. Cruz took his time showing the truck and explaining the various features. The process took 90 minutes from arrival to driving off the lot. More
by jamb47
Employees Worked With
Heath Heillmann - Finance Manager - 5-Stars, Cruz Perez
