McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

I purchased a used 2019 Jeep Renegade on a Monday, and Jose made sure to air up my tires prior to me leaving. He told me the low air pressure indicator will reset after driving a short time. Well that did Jose made sure to air up my tires prior to me leaving. He told me the low air pressure indicator will reset after driving a short time. Well that didn't happen, and the next day my Jeep showed a message that the air pressure system needed service. I took it into the service center a few days later for them to look into the issue. I reached out asking if they would cover the repair cost since it wasn't something that was disclosed as broken when I bought the vehicle, but that got me no where. I ended up having to pay almost $200 for parts and labor for them to replace the faulty air pressure sensor despite me buying the vehicle earlier in the week under the impression that there weren't any issues with it. It doesn't seem right at all that I had to pay out of pocket for that when I was told it would reset. Additionally, I noticed my remote gate opener was missing from my vehicle that night after picking it up from being serviced. I called that night and spoke to a service representative who told me he would check with the technician when they return the next day, and call me back. I was eagerly awaiting a phone call, but never received one. I went in person to discuss this issue, and felt like my issue was not taken seriously. It's not something that ever leaves my vehicle, but the service manager Cliff was adamant that none of the service technicians would have grabbed it. I even invited him to inspect my car themselves to prove it had not been misplaced in my vehicle, and he did check himself. I was essentially told since it wasn't a high value item that they wouldn't even do a full investigation, but that they would keep an eye out. The remote gate opener looks just like a set of keys, and could have easily been grabbed by someone while my car was being worked on. Not with any nefarious intentions, but by a simple mistake. The remote gate opener was used just the day before. It's not like it could have been missing for days and I just happened to notice it well after the fact. Again, it's not something that leaves my car due to how frequently I have to use it. I called the service manager a few days after my initial visit for a follow up and left a voicemail. I didn't hear anything back after that. The right thing would have been to look into the issue, and call me back with their findings. Instead I was ignored completely. I would have been completely satisfied with a simple we looked and we didn't find anything. I've since replaced the remote gate opener. This was my first time purchasing a vehicle on my own, and the end results left a bad impression on myself. I didn't want to believe the negative stereotypes of car dealerships, but at the end of the day that is exactly what I experienced. I can't help but feel like I was just a victim after all this. I don't feel like my request to cover the air pressure sensor was outrageous. Especially since they told me the sensor would reset and correct itself. I can't say that I would recommend them for a vehicle purchase due to my experience. It is only fair to state that I was happy with the vehicle price and trade in value I received for my vehicle Edit: Mclarty Daniel responded to my Google review on February 7th indicating that they would reach out to me. It has been almost three weeks and no one from the dealership has ever tried to reach out to me. More

Amazing dealership, Andrew has been the absolute best salesman to work with us to date, we definitely recommend this place to anyone looking to get a car and will be returning in the future. salesman to work with us to date, we definitely recommend this place to anyone looking to get a car and will be returning in the future. More

This dealership always provides the best service. They work with my schedule, I get my vehicle right in, all progress on my vehicle is communicated with me and the turn-around time is quick. Great wo They work with my schedule, I get my vehicle right in, all progress on my vehicle is communicated with me and the turn-around time is quick. Great work by the team here! More

Very helpful and knowledgeable about not only the truck but also the process. Jose, Cruz and Alex were very helpful but also the process. Jose, Cruz and Alex were very helpful More

I felt as if I were a true VIP. I did not have transportation to the dealership. The mgr. sent a car to pick me up! Of course, I bought the car.... Everyone was fantastic 😊Fr I did not have transportation to the dealership. The mgr. sent a car to pick me up! Of course, I bought the car.... Everyone was fantastic 😊Friendly and helpful . I had questions, they had answers! More

Awesome, friendly, team,from service writers, service manager,parts,techs were all great,fast,honest manager,parts,techs were all great,fast,honest More

Great experience team members were helpful and friendly 😀. I very all awesome job. Thank you. 😀. I very all awesome job. Thank you. More

My service advisor, Ivan, was a massive help. He and his team were able to get my vehicle in and out within the same day. He was very communicative about my vehicle’s repair status and he even ha He and his team were able to get my vehicle in and out within the same day. He was very communicative about my vehicle’s repair status and he even handled all communication with the warranty company on his own. His diligence and thorough communication are the reasons why I will always bring my vehicle to this dealership whenever it needs service. More

The whole team was very respectful. And financing was fast. It is one of the easiest car buy’s that I ever made And financing was fast. It is one of the easiest car buy’s that I ever made More

Had an excellent experience purchasing my Jeep through McLarty Daniel (Chrysler Dodge Jeep Ram Fiat of Springdale). Brandi Strunk was fantastic, she negotiated a fair deal for my trade-in and worked hard McLarty Daniel (Chrysler Dodge Jeep Ram Fiat of Springdale). Brandi Strunk was fantastic, she negotiated a fair deal for my trade-in and worked hard to get me in the vehicle that I wanted at a fair price. She's knowledge, thorough, attentive, with a go getter attitude but no high pressure sales tactics. Overall, I'm very pleased with McLarty Daniel services, vehicle inventory, and Brandi. More