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McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

Springdale, AR

4.4
485 Reviews
Welcome to McLarty Daniel Chrysler Dodge Jeep Ram Fiat in Springdale, Arkansas! We are proud to sell a wide variety of cars, trucks, vans and SUVs to our friends and neighbors in Northwest Arkansas. Our customers come from across the region, including Springdale, Fayetteville and Fort Smith. McLarty Daniel is a family environment, and our owners Russ and Jamie Daniel are committed to treating all of our employees and customers with the utmost care and respect. Whether you’re coming in to purchase a new or pre-owned vehicle, have your vehicle serviced or pick up parts and accessories, you’ll be welcomed like family. We are proud to have a vast selection of new Chrysler, Dodge, Jeep, Ram and Fiat vehicles, including the dependable Ram 1500, exciting Jeep Cherokee or the rough and rugged Ram 2500, along with many other cars, trucks and SUVs. We also have a great selection of quality pre-owned and certified pre-owned vehicles, with access to hundreds more across our auto group. We also have a service department that’s equipped to handle all of your needs, from oil changes, tire rotations and fluid top-offs to more complicated work like complete engine rebuilds and transmission overhauls. Our parts and accessories department is stocked full of great OEM and aftermarket products for your Chrysler, Dodge, Jeep, Ram or Fiat vehicle. Have a question? Get in touch with us or stop by our dealership on Thompson Street in Springdale! We’re looking forward to meeting you.
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3709 S Thompson St

Springdale, AR

72764

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Showing 485 reviews

April 07, 2023

They did a good job on letting me know when parts came in and setting an appointment time. More

by Ttidwell236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franco
Apr 07, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for your positive feedback! We are happy to hear that our team kept you informed and let you know when parts came in so you could set up an appointment time that worked for you. Thank you for your business, and please reach out if there's anything else we can help you with!

Apr 27, 2023 -

Ttidwell236 responded

I had a good experience and would recommend them as a complete dealership.

March 16, 2023

Chris at McCardy Daniel Jeep service center was very helpful and kept me informed on the progress on my car. He gave me pricing and time estimates which allowed me to make good decisions. More

by elaine.goad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franco, Brandon Brown
Mar 17, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for leaving us this excellent five-star review! We are glad to hear that Chris was helpful, updated you frequently about their progress on your car during your appointment, and provided estimates. We appreciate your kind words and positive feedback, and please don't hesitate to reach out if there's anything else we can help you with!

March 15, 2023

Markups on vehicles are ridiculous, with some used inventory being sold for more than what a new model would cost. Their service is just as over priced - I was quoted about $2500 more than any other p More

by 6speeddoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Pina, Chris Franco
Mar 16, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

We apologize that your experience with our dealership was not positive. We understand your frustration and would like to discuss your situation with you. Please reach out to our Customer Relations Manager Kim Scott at 479-715-4476. We hope to earn your business back in the future.

March 09, 2023

Franklin and Alfredo where awesome! ! They work together and just made everything so quick and easy. id recommend them to all my friends and family .we came for a used jeep but franklin More

by ydan92300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah Phinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Marin, Hugo Hernandez, Alfredo Meza, Blaire Hilburn
Mar 10, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for leaving us this excellent five-star review! We are glad to hear that Franklin and Alfredo were awesome to work with, made your purchasing process quick and easy, and helped you find the perfect vehicle! Congratulations on your new Jeep Compass, and we will see you at your first oil change!

March 09, 2023

I didn't want to come in because I knew I had bad credit but franklin convinced me that they have programs for any type of credit and got me inside. I explained what type of car I wanted he said ok 2 min la More

by petter aguila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Franklin Marin, Alfredo Meza, Blaire Hilburn
Mar 10, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Petter, thank you for leaving us this excellent five-star review! We are happy to hear that Franklin and the rest of our team helped get you into your new car. Thank you for trusting us with your business, and we will see you at your first oil change!

March 06, 2023

Alex and his whole team helped get me into my dream car. He made everything work out dispute a few bumps in the road. They listened to all my wants and needs and made it happen!! Couldn’t be happier with my More

by maegan.brook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah Phinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Marin, Alfredo Meza, Alex Aguilar
Mar 07, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for your kind words and positive feedback! We are happy to hear that Alex and the rest of our team helped you get into your dream car and were attentive to what you were looking for. Thank you for trusting us with your business, and we will see you at your first oil change!

March 03, 2023

Can’t brag enough on the team here. They worked very hard and didn’t stop until the root cause of my vehicle’s issue was fixed. They are always very communicative with me throughout the More

by natekleypas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Pina
Mar 06, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for taking the time to leave us this excellent review! We are happy to hear that our team worked hard to figure out exactly what was wrong with your vehicle and clearly communicate their findings with you. Thanks again, and please don't hesitate to reach out if there's anything else we can help you with!

March 03, 2023

This was an excellent experience. I had my first oil change & tire rotation. They gave me a car to drive, & it was ready when I returned within the hour. More

by Mikeloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose harrison , Brandon Brown
Mar 06, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for taking the time to leave us this outstanding five-star review! We are happy that our team was prompt with your car's service appointment and provided a great experience. Thank you for trusting us with your business, and we look forward to seeing you again!

March 02, 2023

This dealership have a very professional crew, I am very pleased with the service that I received, I recommend this dealership to anyone and everyone More

by poncho6964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Drymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Pina, Denise Bravo, Chris Franco, Brandon Brown, Alex Andrade
Mar 03, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for leaving us this fantastic five-star review! We are happy to hear that our team was professional and provided excellent service during your visit. Thank you for trusting us with your business, and please reach out if there's anything else we can help you with!

February 26, 2023

I purchased a used 2019 Jeep Renegade on a Monday, and Jose made sure to air up my tires prior to me leaving. He told me the low air pressure indicator will reset after driving a short time. Well that did More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Harrison, Cliff Christian
Feb 27, 2023 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Jesse, again, this is concerning to read, and this is not how we want our customers to feel after purchase. We are sorry your tire’s air pressure indicator was not functioning at the time of your purchase and that your remote gate opener was not in your vehicle upon pickup. Although we are glad to hear that you were satisfied with the vehicle price and your trade-in value. We also apologize for our team not making your case a higher priority. We completely understand your frustration and are looking further into your situation. It appears we have had trouble finding your contact information. At your convenience, please reach out to our Customer Relations Manager, Kim Scott, at kscott@mclartydaniel.com. We hope we can make this right, and we apologize for this frustrating experience.

Apr 11, 2023 -

Jesse responded

The service department reached out to me on March 31st to let me know they found my gate fob. This shows that at least someone had my phone number there. I reached out to Kim that same day via email and have not heard from her. There is a definite lack of communication on their end when dealing with issues.

Jul 08, 2023 -

Jesse responded

I did end up getting reached out to by Jose, and never got a follow up afterwards. I just give up at this point. l'm not just disappointed at the extra 200 dollars spent for the tire pressure sensor, but more about the way your service manager Cliff handled all of this from his end.

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