McLarty Daniel Buick GMC

Finance manager was rude!!!! I have never been degraded in my life. This finance manager is a joke!!! I didn’t want to finance any of the extra coverage,and dude was completely ru I have never been degraded in my life. This finance manager is a joke!!! I didn’t want to finance any of the extra coverage,and dude was completely rude!!! He ask me if it was because I couldn’t afford it. If it wasn’t for my awesome salesman in Springdale I would have not purchased the car. Michael Efird was the biggest jerk ever!!! More

Excellent Help from the Sales Department, Management Lacking They did what they could and met the price we needed to purchase the SUV. Manrique was extremely helpful and pleasant to deal with but was busy when i They did what they could and met the price we needed to purchase the SUV. Manrique was extremely helpful and pleasant to deal with but was busy when it came time to complete the paperwork he was tied up with another customer. The manager that helped us gave us what turned out to be inaccurate information in regards to manufacturer warranty and certification. After two weeks of going back and forth with him and the general manager the dealership agreed to honor the warranty that was actually invalid from the manufacturer. Also, I told them I wanted the vehicle on a 66 month loan and when the manager brought the paperwork it said 72 months, he assured me the loan officer could fix this when I went back to talk to him, he was not able to change it back without having to redo everything. When we test drove the vehicle we found a crack in the windshield, which they replaced and after we got home the AC didn’t work correctly. The sales department had to pay for the AC as well and this is how we found out the warranty wasn’t what we were told. We had signed paperwork for the warranty as well. After two weeks of daily calling everything is worked out. They met the price we needed and the salesman was wonderful, this is why I recommend buying a vehicle here.. just triple check everything out! More

Most pleasant car shopping/buying experience ever! Manrique was an absolute pleasure to work with. My husband and I went to buy him a truck and Manrique made it a smooth process all the way to the end Manrique was an absolute pleasure to work with. My husband and I went to buy him a truck and Manrique made it a smooth process all the way to the end. So great, that the next day we went and bought me a SUV. Everyone there was so helpful and great to work with, I would recommend them to anyone! More

Great Experience with Ed Bayles As a whole it was a great experience. Ed Bayle's our sales person was great! I rate him 10 out of 10. We are from Colorado and the experience over ema As a whole it was a great experience. Ed Bayle's our sales person was great! I rate him 10 out of 10. We are from Colorado and the experience over email and the phone with Ed was excellent. No surprises it was seamless. He did a great job of explaining the features of the car and showing us how they worked. He helped us get things set up so an A + for ED. The other personnel at the dealership were great also. The only negative experience was when dealing with the finance guy. (I don't remember his name) He started off cordial, offered us several options for care plans and service warranties. When we declined the offers he tried again but we didn't feel the need for any of the plans, so we politely declined. That's the point it changed. His attitude changed abruptly. He became coarse with us, rude and blunt. Kind of like a baby pouting. Frankly it was insulting. If it hadn't been for my wife being in the room I would have called him out on it. I have been in sales for 30 years and I understand that he wanted to make the sale, but come on grow up. Anyway other then this one thing all went well. I will call Ed the next time we are looking for a vehicle but I will not work with this finance guy again. Sincerely Scott Pearcey More

Not legal off the lot I bought a 2015 Chevrolet Silverado from Everett. I drove it off the lot and on the way home my 2 year old daughter started saying ants.... there were I bought a 2015 Chevrolet Silverado from Everett. I drove it off the lot and on the way home my 2 year old daughter started saying ants.... there were ants EVERYWHERE under the carpet in the back seat, on the back seat, all over her..... we stopped and bought some ant killer spray. Sprayed it down and vacuumed as many as we could out of the pickup and continued towards home. Then it got dark and we realized we couldn’t see anything with the low beams on and hardly at all with high beams on. There were aftermarket headlights on the truck. After debating getting a room and going back to Benton to try get the problem resolved We decided to press on towards home with the fog lights on..... We live in Fort Collins Colorado so it was going to be a long drive. after getting home we thought we would be able to squash the problem once we called them. They sent us 200 check to remedy the problem. We bought head light housings for around 200 and installed them only to find that they too wouldn’t adjust up so we could see more than 20 feet. After we brought the truck to a Chevy dealership in Colorado they advised us to replace both head lights with GM product to make the issue right it was going to cost about 500 a piece. I called Everett again and they pretty much said they can’t do anything about it. They cant eat 1000 dollars to right a wrong that should have been corrected before even placing the vehicle on the ant infested lot. Makes me sick. More

Service Experience Too many issues to list, we have a 2009 GMC Acadia. Relaxed engine and still have issues..apparently GMC 3.6 engines are known for issues. the onl Too many issues to list, we have a 2009 GMC Acadia. Relaxed engine and still have issues..apparently GMC 3.6 engines are known for issues. the only person we will work with is Hoff in Service..He was the only one to communicate with us during the 4 months we kept having to take our car in. No other service advisor worked with us. More

A good experience Ask for Ed Bayles in sales to make your buying experience easy and pleasurable. He is the reason I buy at Everett Chevrolet. All of the people we deal Ask for Ed Bayles in sales to make your buying experience easy and pleasurable. He is the reason I buy at Everett Chevrolet. All of the people we dealt with were nice to us and we were treated with respect. More

Great work Josh! Josh was polite, HONEST, and we will be back here for our next purchase!!! Car was very clean, and a very reasonable price. Hard working crew all arou Josh was polite, HONEST, and we will be back here for our next purchase!!! Car was very clean, and a very reasonable price. Hard working crew all around. Saw only smiling faces! More