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McLarty Daniel Buick GMC
Bentonville, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great vehicle buying experience! We went to the GMC place to only look but Allen, our salesman, met us on the lot and immediately found us the vehicle we came to see! (We had found it We went to the GMC place to only look but Allen, our salesman, met us on the lot and immediately found us the vehicle we came to see! (We had found it on their web page). Ge made us a great deal and two hours later, we were driving home in a new GMC Acadia! More
Deliver on promise Before the purchase, Amber promised me an extra set of keys. It’s been 4 months, and she or her boss has no intentions of providing me with an extra s Before the purchase, Amber promised me an extra set of keys. It’s been 4 months, and she or her boss has no intentions of providing me with an extra set. I’m not asking for much. R.B. Price. More
Car purchase expeience I have purchased a lot of cars and for the most part they have been generally unpleasant experiences to the point I hate buying cars. Due to a series I have purchased a lot of cars and for the most part they have been generally unpleasant experiences to the point I hate buying cars. Due to a series of complicated situations my son needed a replacement vehicle. Whitney Johnson at the Mcclarty Daniel Buick dealership assisted us and went over and above to make sure the car he picked out was available even though it took several days to be able to purchase the car. She was ultra. The experience was quick, easy and actually fun. We were at the dealership for slightly over an hour including working with the closer whose name I can't remember but he has a Spiderman stand up in his office. Whitney is a delight to work with, knowledgable and friendly. I am going to be purchasing a vehicle for myself in the near future and i will be asking for Whitney. If she is gone that day I will come back when she's there. Thank you Whitney for being so lovely with us. More
GREAT EXPERIENCE!! Aaron was great! I went in with my mind set on a certain vehicle with certain features and with only 2 color options and Aaron just kept bringing cars Aaron was great! I went in with my mind set on a certain vehicle with certain features and with only 2 color options and Aaron just kept bringing cars to us and after hours and hours of looking we got the perfect car! Thank you, Aaron! More
Great experience! I purchased a new vehicle from McLarty Daniel Buick GMC a year ago and would rate the experience very highly. I am out-of-state and had to rely on in I purchased a new vehicle from McLarty Daniel Buick GMC a year ago and would rate the experience very highly. I am out-of-state and had to rely on information provided by the internet and the salesman, Tracy. Tracy was an absolute pleasure to work with! He answered any and all questions, and in a timely and complete manner. He did not pressure me as I was making my decision and allowed me the time I needed to contemplate my potential purchase. When I arrived to pick up the vehicle, he gave me a walk-through and again answered any questions I had, then I was on my way. After the sale, there was follow-up to ensure overall satisfaction with the purchase. I have received consistent communication regarding service reminders, etc. McLarty Daniel Buick GMC cares about their customers and has great follow-through and follow-up. Thank you to them and to Tracy for a great purchasing experience! More
Recommend BRAD was an excellent salesman - worked with us on what vehicle we wanted and the price We purchased a 2018 GMC Sierra and a 2019 enclave within 3 mo BRAD was an excellent salesman - worked with us on what vehicle we wanted and the price We purchased a 2018 GMC Sierra and a 2019 enclave within 3 months of each Wilbanks More
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Great service! Very friendly and not overly "pushy". J was very patient with me explaining all the great features. Got in and out with my new Encore in a timely mann Very friendly and not overly "pushy". J was very patient with me explaining all the great features. Got in and out with my new Encore in a timely manner! Love my new car! More
Disappointed Won’t fix the DVD player that doesn’t work and failed to mention the extended warranty I purchased (after being talked into it and told how wonderful Won’t fix the DVD player that doesn’t work and failed to mention the extended warranty I purchased (after being talked into it and told how wonderful it was) won’t work until 35-40 after purchase. A simple fix that has lost a customer and I will not recommend them to my family and friends. More
Great sales & car experience; finance pushy & condescending Just as my title reflects the 'straight to the point' nature... I'll keep it short and try to waste only 1% of the time that Mr. Denham wasted of mine Just as my title reflects the 'straight to the point' nature... I'll keep it short and try to waste only 1% of the time that Mr. Denham wasted of mine. I will be giving the precious GM survey a 10 but I wanted to air grievances towards the finance portion of my deal. I was condescendingly put through the GAP and extra products / services offerings: options 1, 2, 3, and 4 and 4a...and all 5 rejection moments were uncomfortable as Mr. Denham took my no as an opportunity to get creative with still getting me to sign up for ancillary products. I finally just told him NO in a sharper tone and decided then to walk out if he had offered one more time for a very uncustomary #6. I understand he has a job to do to upsell the products and gain more revenue for him and the dealership...it's the unfortunate nature of the job and I get that...but tact, keeping a poker face in the midst of rejection, and understanding a resolute decision from your customer should also be evaluated when attempting to 'overcome objections'. All in all - great experience but IF I purchase again it will be with the caveat that Mr. Denham doesn't enter the room. More
Let us walk away! Jay was our salesperson and we were looking at purchasing a 2019 GMC 3500 diesel truck. The incentives were great and the MSRP came down as expected. Jay was our salesperson and we were looking at purchasing a 2019 GMC 3500 diesel truck. The incentives were great and the MSRP came down as expected. We had a trade-in also. Jay worked to get us the best deal within our budget! He kept working with his sales manager back and forth until finally we agreed to split the difference between us. This was less than $1,000 in the price! The sales manager let us walk out the door! Sorry Jay! More