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McKinney Mazda

Easley, SC

4.8
83 Reviews

4544 Calhoun Memorial Highway

Easley, SC

29640

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Showing 83 reviews

May 07, 2023

Josh did a wonderful job at selling me a car! Fast and friendly! Thank you bro! More

by Brooklynn.msmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lindsey
May 08, 2023 -

McKinney Mazda responded

Thanks for the great review Brooklynn

April 29, 2023

I gave McKinney Mazda a 1 for my review and the response was a total lie! They accused me of threating to wreck their loaner car and I 100% never made that comment! I told them to come pick up their car a More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Morris
Apr 30, 2023 -

McKinney Mazda responded

Angela Hedden after having the fuel tested the results came back positive of someone filling your tank with Diesel fuel which you stated you had previously filled your tank up the night . We choose to perform the service of draining the diesel and replacing it with 87 octane at no charge to you. After many irrational and deranged phone calls and the threat you made about wrecking our loaner car we also feel it is best for you to find another dealer for your service . As always thank you for your review and enjoy your new car

May 02, 2023 -

Unhappy customer responded

First of all, your service department said my gas was contaminated with water or diesel. As a matter of fact, one of you said maybe someone put sugar in my tank! My car stays in a locked garage. Furthermore, the gas handle will not fit in my gas tank for me to put diesel fuel in it, but you already know that! Larry stated your service department only test the gas by smelling it. He stated the gas must have had some diesel in it. Thank God my brother is one of the best mechanics around and he said the ONLY way to truly test gas is by doing a fuel test and send it off. Again, this is something you stated you never do. You later told me you finally used a lab but wouldn't tell me which one so I could get a copy from them. My question is, why couldn't you at least send the so-called test to Corporate? It is obvious you will blame the customer for problems as I see that in your other reviews. All I asked from you was to give me proof in order to send to the gas company. You couldn't give that. It is comical how you stated on my review that I filled up my car with diesel. I still had 1/4 of your gas still in my tank! After talking to many people about this situation, I have not heard any good comments about your business at all. I'm pretty sure I bought a lemon from your dealership. Since the problem with the engine and gas, I have had other problems with the car. The panel beside the gas pedal has popped off twice, the Bose stereo keeps skipping (I have videos), the front doors on the car do not close shut and I have to keep opening and closing them again and my car feels like it is not changing gears correctly. I am planning on taking my car to another dealership to have all those issues looked at and fixed. My decision to do that was made way before your response for me to find another dealership to use. It is really sad when a female goes to you with issues, you think you can intimidate them. Well, I don't get intimated or bullied and know how to stand my ground with simply asking you to show proof of the fuel test. The funny thing is, when I told Larry my brother didn't smell diesel in the gas, he asked if my bother did a fuel test. Larry said that was the only way to know and yet Larry repeatedly stated you guys do not do the test. All of my conversations with your dealership are recorded and yes, my curse words are on there to. This was because you threatened to come get the rental car twice before my car was fixed. I do believe anyone would have cursed after having a brand-new car for only 5 days and this is how your treat your customers. Just bad business all the way around.

Jul 19, 2023 -

Unhappy customer responded

I bought my Mazda in February and cancelled my extended warranty in April. Today is 7/19/23 and my refund for the remaining extended warranty still has not been put towards my payoff. I do have others looking into this and will call corporate again to complain. Mckinney Mazda is a joke!

Jul 19, 2023 -

McKinney Mazda responded

Sorry about this Angela , The check has been sent out and your payoff should be reduced first of the week . Thanks for making us aware and enjoy your new car

Jul 19, 2023 -

Unhappy customer responded

The lack of responsibility from Mckinney Mazda is why I will never purchase or recommend anyone to purchase a vehicle from them or any other Mazda dealership for that matter. I will be waiting to see when the money goes back toward the payoff.

March 06, 2023

Kameron was courteous and knowledgeable about my CX 50. Enjoyable working with Kameron and rest of staff. More

by Bmicc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Keller, Riley Whitmire
Mar 06, 2023 -

McKinney Mazda responded

Thank you for the review Bmicc2

February 16, 2023

The people were very helpful and informative. ready to answer any questions, understanding, and polite. More

by Bmarti0124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lindsey
Feb 17, 2023 -

McKinney Mazda responded

Thank you Bmarti0124 for the review and stars

February 09, 2023

McKinney Mazda is a wonderful dealership. I couldn’t ask for a better dealership to go to. There are so many wonderful things about this dealership. 1. The wonderful sales team. They make sur More

by Angel Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Black, Wes Keller, Sandee Smith, Riley Whitmire, Jordan Finster, John McKinney, Jon Holtzclaw, Hannah Stone, Larry Morris
Feb 09, 2023 -

McKinney Mazda responded

Thank you Angel , We are very thankful for customers like you

February 08, 2023

I had one of the greatest experience working with Bob Felton and Stephanie Williams. They were great to work with and I felt like my purchase was more than just a number like the guys in Gville. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Williams, Wes Keller, Bob Felton
Feb 09, 2023 -

McKinney Mazda responded

Thank you for the review Dave

January 25, 2023

I was never contacted by the dealership. I never got a call or an email More

by walker.smth
Recommend Dealer
No
Employees Worked With
No one contacted me
Jan 26, 2023 -

McKinney Mazda responded

Thank you for your review Walker. Was you working with service or sells . We cant find you in our system

Jan 26, 2023 -

walker.smth responded

I was looking to purchase a vehicle through sales

January 17, 2023

My salesperson was very helpful and knowledgeable . Thank you Hannah Stone for making buying experience a pleasant one. More

by Nana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Stone
Jan 17, 2023 -

McKinney Mazda responded

Thank you Nana

November 29, 2022

Great service good people and I didn’t feel pressured to buy a car. Very pleased with Cameron and Hunter for their fenomenal service. Honestly could not be happier with my purchase. More

by Edgar Cruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Hunter , Riley Whitmire
Nov 30, 2022 -

McKinney Mazda responded

Thank you Edgar

November 22, 2022

Cameron was an excellent sales person. He explained the process of selling my vehicle to McKinney Dodge in Easley. He followed up afterwards and kept me updated. I went to other dealership More

by Donnad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 22, 2022 -

McKinney Mazda responded

Thank you Donnad

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