McKinney Mazda

My car purchase experience at McKinney Mazda started out being pleasant. However when the finance manager came to inform us we had to have insurance on the car before we could leave with the car.I don’t kno being pleasant. However when the finance manager came to inform us we had to have insurance on the car before we could leave with the car.I don’t know any one that insures a car before you purchase it. I mean we hadn’t even purchased the car yet. I went to my car to get copy of my insurance card.My husband had already spoke with my insurance company and they informed us that my insurance would cover the car till we get back to Tennessee with it. That wasn’t good enough for the finance guy and he informed us we could come back on Monday or Tuesday to come back to get the car. The finance guy wasn’t even going to do anything to help me and my husband out. He didn’t offer to have the car delivered or anything else for that matter. My husband and I told him if we leave we aren’t coming back. My husband was absolutely furious at this time. Matthew our salesman who I might add was Fantastic! He went to get Wes who spoke to me and my husband informed us he would deliver the car on Monday to me in Tennessee when we sent the insurance information to him on Monday morning. Wes told us he would fill up our vehicle we drove up there and the Miata have the car delivered to me on Monday. I am not mad at this dealership by no means I totally understood their policy. They just need to make sure and train their employees on everything aspect of their policies. I would highly recommend Matthew for a salesman and he was really great at getting us the information we needed and was really good about explaining all the aspects of the car and definitely was trying to keep his customers satisfied and keep us from leaving. Matthew you are a great salesman! I appreciate you and everything you did for us! More

My car purchase experience at McKinney Mazda was very pleasant. Matthew did a great job of getting us the information we needed to make our decisions without any pressure. Riley in Finance was very effic pleasant. Matthew did a great job of getting us the information we needed to make our decisions without any pressure. Riley in Finance was very efficient, knowledgeable, and patient in answering questions. Hunter the manager checked on us several times to ensure there were no issues. The CX-5 is our first Mazda. My wife feels like the CX-5 is fun to drive and prefers it over the Honda CRV she has been driving. The quality, features, safety rating, and reliability history are impressive at a great value. More

We had a very easy and transparent experience. They worked with us and we got the deal we needed. Recommend this honest place! They worked with us and we got the deal we needed. Recommend this honest place! More

Javii was absolutely amazing! He was super quick to answer any questions and helped us get the perfect car for my family! Thank you so much, Javii! He was super quick to answer any questions and helped us get the perfect car for my family! Thank you so much, Javii! More

Josh is a great salesman helps everyone he’s awesome very kind and a great guy. kind and a great guy. More

Red Scott did a great Job selling the 1986 GMC 3500. 12/10 experience. - Roger V 12/10 experience. - Roger V More

The salesperson Celina, was just awesome, was right there to answer any questions I had about the transaction, running about getting everything I needed, always smiling and laughing to answer any questions I had about the transaction, running about getting everything I needed, always smiling and laughing More

Josh Lindsey was a great salesman, I feel as if I’ve been knowing him for years. He was very helpful. knowing him for years. He was very helpful. More

Excellent experience. Every part of their staff was helpful and professional. They did everything in their power to make sure me and my family walked away with our new car Every part of their staff was helpful and professional. They did everything in their power to make sure me and my family walked away with our new car with a wonderful experience 11/10 More

Hannah was awesome at the dealership…. I would recommend this dealership to anyone in the south east area…. I would recommend this dealership to anyone in the south east area…. More