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McKinney Dodge Chrysler Jeep RAM

Easley, SC

4.8
1,174 Reviews

4574 Calhoun Memorial Highway

Easley, SC

29640

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Showing 1,174 reviews

January 02, 2016

Friendly no high pressure sales staff I have been in business for myself for over 30years and purchased many vehicles. This was my first experience with McKinney and was impressed with t More

by MIKEATGLENCO
Price
Recommend Dealer
Yes
Employees Worked With
Gene Crane, Ricky McClain
January 01, 2016

Unlocked the Navigator Quick and efficient best described my visit. Great people and they put in extra effort to get my questions answered. I recommend that you try them nex More

by larsen1523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Soroka
January 01, 2016

Excellent Service Although I didn't purchase my truck from McKinney I was treated as a valued customer. My service contact Paul was very responsive, kept me informed on More

by jjfusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hostak
January 01, 2016

Literally the best dealership we have ever dealt with first and foremost this dealership and its employees will take care of you before, during and after the sale. Daniel Black is one of the easiest peopl More

by Kevin Silver
Recommend Dealer
Yes
Employees Worked With
Daniel Black, Mike Henry, Paul Hostak, Dave McKinney, Bill Scruggs, Scott McKinney, Wesley Sorrow, Russ Frazier, Sandee Smith, Gene Crane, Joan Barrett
December 31, 2015

Good service until after papers were signed Great service then signed the papers and it was like a ghost town had to wait until next day to pick up because hose blew off and the kid that was wor More

by CHOPPER2301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Scruggs
December 30, 2015

2013 Dodge Ram 3500 I found the truck on the internet and called the dealership. I asked the salesman if he would hold it for me because I had to drive approximately 500 More

by Richard Anderson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McKinney, Mike Henry, Scott McKinney, Russ Frazier
Jan 01, 2016 -

Richard Anderson responded

I will take the pictures and forward them to you. Thank you.

Feb 13, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

Richard Anderson said on 02/12/2016 07:48 PM "I received a check in the amount of $300 from McKinney Dodge to help with the damages on the truck I purchased from them. I do not feel this was an acceptable compromise due to the amount of damages listed on the estimate. I recommend if anyone purchases a used vehicle from McKinney Dodge, to go over it with a fine tooth comb from bumper to bumper (in the daylight). I appreciate the opportunity to share my experience regarding this dealership; however, I will not change my rating of McKinney Dodge. Thank you, Richard Anderson" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/20/2016 09:39 AM (Private Message) "The check for $300 is in the mail to you now. As you have stated, the damage was not disclosed on the Carfax Report, nor were any repairs attempted on this vehicle by McKinney Dodge. If information is not disclosed on the Carfax Report, and the customer doesn't disclose that information, we have no way of knowing if a vehicle has been damaged or in a wreck. To my used car manager, at the time of estimation for trade, it appeared to have a ding in the side of the bed. Not unusual at all for a pre-owned vehicle. We had no reason to give it more thought than that. Normal trade in service was performed in our shop before the truck was placed for sale on the lot. If you would like to discuss this with my pre-owned manager, please feel free to call him at your convenience. " Richard Anderson has read this message Richard Anderson said on 01/18/2016 09:42 PM "The estimate was $1,791.45. The offer of $300.00 is not acceptable. I feel an acceptable compromise would be to split the total which would be $895.73. If you remember I had to put a $500 non-refundable deposit down on a "perfect" truck. The estimate clearly states "there was an apparent attempt to repair bedside panel". This damage was not disclosed on the Carfax report, nor was it disclosed during the phone conversation prior to my driving from PA to SC, nor was it disclosed after we arrived to complete the purchase. " McKinney Dodge Chrysler Jeep RAM Mazda said on 01/18/2016 08:38 AM (Private Message) "I received the estimate, Richard. Mr. McKinney is willing to offer a check in the amount of $300 toward the repairs. I will work on getting the check cut and sent to you as quickly as possible. Thank you for providing the estimate." Richard Anderson has read this message Richard Anderson said on 01/17/2016 05:17 PM "Joan, I was checking to see if you received the estimate I sent via email? Thank you, Richard Anderson" Richard Anderson said on 01/15/2016 01:40 PM "Joan, The estimate was sent via email. Please confirm that you received it. Thank you, Richard" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/15/2016 01:07 PM (Private Message) "I will look forward to having the estimate. Please send it to JoanBarrett@McKinneyDodge.com. Thank you!" Richard Anderson has read this message Richard Anderson said on 01/15/2016 11:40 AM "I have obtained an estimate on the 2013 Dodge Ram I purchased from you on 12/18/15. I will attempt to attach it with this response. If this is not possible, I will email it to you directly to the email addresses I have on file. Thank you. Richard" Richard Anderson said on 01/02/2016 10:30 AM "I was never told this was a "work" truck. The pictures of the connectors were to show you the inner fender well was removed, the chalk marks were for the alignment of putting it back on the truck. There were also scrape marks which were not easy to get on a picture but are noticeable to the eye. As I said before, it was dark when we arrived at the dealership, I was shown the "dimple", but I could not see the other damage because it was dark outside. Just to be clear, when I talked to Mike on the phone, he did not indicate any body damage to the truck at all, not even the dimple. The dimple was shown to me only after I arrived. I asked Mike if the truck was "perfect" and he said "yes". I then gave him my $500 non-refundable deposit. If I had been told of the damage, I would have had more questions. I will take the truck for an estimate of the damage and send a copy to you. Thank you. Richard Anderson Huntingdon, PA" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/02/2016 09:58 AM (Private Message) "I am reviewing the pictures you sent, Richard. Not quite sure what we are looking for with the connector pictures. We understand the dimple in the metal, which is what you were informed of before coming for the truck. The truck is a 2013 and was a work truck. Some imperfections are to be expected. We don't know if the truck was hit or not. We rely on the Carfax just as a buyer would, to indicate any existing damage. To your point, no damage was reflected on the Carfax. We are not a body shop and evaluate incoming vehicles for mechanical functionality and minor damage to the body is taken into account when pricing the vehicle for the lot. It is a great truck, in great condition, at a great price. That being said, I spoke with Scott McKinney, my pre-owned manager. He enjoyed your visit and if helping you repair the truck will help you feel better about the deal we struck, he is willing to help. Do you have an estimate?" Richard Anderson has read this message Richard Anderson said on 01/01/2016 10:41 PM "Approximately 20 pictures have been sent to Joan Barrett on 1/1/2016." Richard Anderson said on 01/01/2016 08:35 AM "I will take the pictures and forward them to you. Thank you." McKinney Dodge Chrysler Jeep RAM Mazda said on 12/31/2015 08:48 AM (Private Message) "Good morning Mr. Anderson - When I took your call yesterday morning, the store was full of customers, which is how we stayed all day long. I planned on getting with my pre-owned manager and Mike this morning to discuss your purchase. When we take a car in on trade, it does go through our shop. The shop checks tires and wear parts, changes the oil, etc. As you say, there was no indication on the Carfax of any accidents regarding this truck or damage. Mike said he point out the dimpled spot to you, so you would know it was there. If the truck was hit and repaired poorly, we have no information on that. We would appreciate pictures of the damage you are referring to, so we can make an assessment on our end. Mike will be in contact with you once he has spoken to our pre-owned manager. Please send the pictures as soon as possible to: Joanbarrett@mckinneydodge.com. Thank you. " Richard Anderson has read this message

December 30, 2015

very happy Riley Whitmire was my salesperson and was very helpful and professional he also answered questions after my purchase.if any of my friends or family ne More

by charlesbbrantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Whitmire
December 29, 2015

2012 Dodge Ram 1500 Honest sales and management staff. Straight forward trade and purchase with no hassles or hidden conditions or fees. Second vehicle purchased from thi More

by Ed O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McKinney, Brent Durrance
December 29, 2015

No pressure Overall great experance. Our sales person Paul had a great attitude and never pressured us. We were in our vehicle in 2 hours. Very fast services More

by OPPATRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Thomas, Gene Crane
December 29, 2015

The Greatest Dealership . Great to do buisness with looked online at the trucks ,my salesman Ricky Mclain set up an appointment helped me like he had knew me for yrs , showed More

by RAMEYGARY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tipp Lasseter, Gene Crane, Ricky McClain
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