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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
1,181 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 1,181 reviews

October 09, 2026

I checked my car in and my concern was immediately dismissed. I previously owned a Yukon and drove it in AWD and never had an issue. The service person told me I was driving wrong and laughed at me. W More

by Smmassad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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October 08, 2026

Excellent service and Compassion extended during my repair. I will definitely go back for any future repairs. More

by Shayla Graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nykole
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Oct 09, 2026 -

McKinney Buick GMC responded

We are grateful for the kind words, Shayla! Knowing that you felt supported and well cared for during your repair means a lot to our team. We look forward to being here for you whenever you need us in the future.

October 07, 2026

My truck was in the dealership for almost 3 months for a warranty repair. The communication was poor, and my service advisor was nonexistent and the service manager was arrogant and always wanted to talk on More

by ag1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah, Rob
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Oct 08, 2026 -

McKinney Buick GMC responded

We are sorry to hear about your experience, and we understand how frustrating it can be when expectations are not met. This is not the kind of experience we want anyone to have. Your feedback is something we take seriously, and we would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can discuss this further.

October 07, 2026

Fast and courteous service. I was in and out within one hour. Amanda, the service advisor, was great. More

by Nancy Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 08, 2026 -

McKinney Buick GMC responded

Thank you for your review, Nancy! We are glad to hear that your visit was quick and that you felt well taken care of from start to finish. Amanda will be happy to know that her efforts made a positive impression, and we will be sure to pass along your kind words. We look forward to seeing you again!

October 07, 2026

I needed some service to update my towing capabilities. They did an excellent job of explaining what would help and how ling it would take. Then they finished quickly. More

by tjochim40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nycole
Print
Oct 08, 2026 -

McKinney Buick GMC responded

We are glad to hear your visit went so well! Having a clear understanding of what service your vehicle needs and how long it will take makes a real difference, and it sounds like our team delivered on both. We appreciate you sharing your experience and look forward to helping you again in the future.

October 06, 2026

Our service advisor, Amanda Mister, was amazing. She worked hard for us and kept us updated every inch of the way. She made us feel valued and well taken care of. Every organization needs more peop More

by lonnieandpeggy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mister
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Oct 07, 2026 -

McKinney Buick GMC responded

Thanks so much for sharing this wonderful feedback about your recent visit! It is great to hear that Amanda went above and beyond to keep you informed and make you feel taken care of throughout the entire process. We are lucky to have team members who bring that level of dedication to their work, and we will be sure to pass along your kind words. We are glad everything went smoothly and that your vehicle was ready when promised.

October 06, 2026

Professional service department, promote regular updates. Text messaging available. Friendly staff. Verify available warranty and coupon options available to the customer. More

by glennedwards167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 07, 2026 -

McKinney Buick GMC responded

Thank you for sharing your experience with us. It is great to hear that our service department met your expectations and that our team kept you informed throughout the process. We are glad the text messaging updates and friendly staff made your visit a smooth one. We also appreciate you highlighting the importance of reviewing warranty and coupon options. That is something we always want to make sure our customers are aware of. Your feedback helps us continue delivering the kind of service our customers deserve.

October 06, 2026

Service department is always friendly and up front with any service needed. They don't push you into making pressured decisions. The waiting area is clean and always has fresh popcorn to snack on while y More

by Kk16gigem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and Robert
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Oct 07, 2026 -

McKinney Buick GMC responded

Thank you for sharing this great feedback about your experience with our service department! It means a lot to hear that our team has been friendly and straightforward with you, and that you feel comfortable making decisions at your own pace. We also take pride in keeping our waiting area comfortable and welcoming. We appreciate you noting that wait times can vary, and we always encourage customers to keep that in mind when planning their visit. We look forward to seeing you again!

October 06, 2026

They took care of my car and kept me informed on what was happening. Thanks More

by Buick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name. He was great. You can look it up
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Oct 07, 2026 -

McKinney Buick GMC responded

Thank you for sharing your experience with us! Keeping our customers informed throughout the service process is something we take seriously, and we are glad that came through during your visit. We appreciate you trusting us with your car and look forward to seeing you again.

October 04, 2026

Nykole was very helpful and service was exceptional. I will definitely be back to get my vehicle serviced. More

by Shayla Graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nykole
Print
Oct 05, 2026 -

McKinney Buick GMC responded

We greatly appreciate your kind words, Shayla! It's great to hear that Nykole took such good care of you and that the overall experience stood out. We look forward to seeing you again for your next service visit.

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