McKenzie Buick GMC - Service Center

The McKenzie Service Staff are always friendly and courteous. I am always satisfied with making my service appointment and being helped when I arrive. I waited an hour and a half for an oil change wit courteous. I am always satisfied with making my service appointment and being helped when I arrive. I waited an hour and a half for an oil change with no tire rotation. This has been my issue for the past three visits. It just doesn't take that long to do a simple oil change and since I always schedule weeks ahead of time the service department should be prepared to render efficient service. More

I arrived late for my oil change & tire rotation appointment but Jeremy said "No Problem," it just might take us a little longer to get you out of here. Well I had originally planned on waiting 1 h appointment but Jeremy said "No Problem," it just might take us a little longer to get you out of here. Well I had originally planned on waiting 1 hour and that is how long it took! No extra wait time. Also told him my wireless charger did not work. Was informed they tried it and it functioned as designed. Jeremy asked me to place my cell phone on the charger. I did but it did not indicate it was charging. Asking what model Android I had, he quickly looked it up on his cell. Turns out that Motorola Android 2 will not wireless charge! Thanks to Jeremy and the service department team for their prompt & efficient work. And for teaching me something about my cell phone! More

Warranty repair work. Part ordered and arrived as expected. Appointment made and install was done in a timely manner. Customer service top notch. Thank you expected. Appointment made and install was done in a timely manner. Customer service top notch. Thank you More

Once I figured out where to go and got checked in, people were very nice. Sign said to pull car in, but no concierge station out there to check us in. Wasn’t sure where to go and nobody to direct me. Check i were very nice. Sign said to pull car in, but no concierge station out there to check us in. Wasn’t sure where to go and nobody to direct me. Check in area was small and congested, not at all conducive to serving customers, it seemed like a pass through and I kept having to move out of the way for employees passing through. Waiting area was small and congested as well. More

Great customer service. Jeremy was great. Brought vehicle in for intermittent issue with tail light. They diagnosed it quicky and fixed it in a timely manner. in for intermittent issue with tail light. They diagnosed it quicky and fixed it in a timely manner. More

The technician, Ryan, who changed my truck’s oil was extremely friendly and helpful. The customer service was great and they worked very quickly during lunch. extremely friendly and helpful. The customer service was great and they worked very quickly during lunch. More

Every time I take my car in I get it back with grease on my floor mats. Had my brakes done and I am still wondering if they did it right my floor mats. Had my brakes done and I am still wondering if they did it right More

Always love their service. Great people, great prices!! They treat you like you are truly valued as a customer and take great care of my vehicle! They treat you like you are truly valued as a customer and take great care of my vehicle! More

Great service as usual Service manager Eric is doing Great service as usual Service manager Eric is doing great job Pricing is ok Sale department is help and friendly Couldn’t be happier with my 2 Great service as usual Service manager Eric is doing great job Pricing is ok Sale department is help and friendly Couldn’t be happier with my 2019 GMC Denali HD 3500 More

This is the second round of vehicles that we have bought from McKenzie motors and we have been delightfully pleased both times. The staff is very friendly and helpful and helped us to find two good vehicles from McKenzie motors and we have been delightfully pleased both times. The staff is very friendly and helpful and helped us to find two good vehicles to meet our needs. More