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McKenzie Buick GMC - Service Center
Milton, FL
213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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213 Reviews of McKenzie Buick GMC - Service Center
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January 05, 2020
great service Great service. Roberta is very friendly and a pleasure to work with. She is an asset to McKenzie. A plus plus plus plus plus. She is great says it Great service. Roberta is very friendly and a pleasure to work with. She is an asset to McKenzie. A plus plus plus plus plus. She is great says it all. More
by DIEHLG
Verified CustomerEmployees Worked With
Roberta Stuart
January 03, 2020
Communication Dropped my car off the night before with the drop box. Heard nothing from them so called at 4pm and was told they were too busy to take my call but wo Dropped my car off the night before with the drop box. Heard nothing from them so called at 4pm and was told they were too busy to take my call but would call me back. By 5:30 had still not received a call so headed there since the service dept closed at 6pm. Not sure when the car was done but it would have been nice to get a call that it was since I had to try to get a ride over to pick it up. Only took it to dealer since my first oil change was free with them, won't be using them for routine maintenance again. More
by KOSBORNE32571
Employees Worked With
no one
January 01, 2020
Awesome assistance from Roberta! Roberta treated me like I was the most important thing on her to-do list that day. She got me in and out so easily, even though it was obviously a bus Roberta treated me like I was the most important thing on her to-do list that day. She got me in and out so easily, even though it was obviously a busy day. Thank you. More
by KS
Employees Worked With
Roberta Stuart
December 31, 2019
Great service always Always go above and beyond at service department. I drive an hour out of my way to come to this dealership. Roberta in service is the most awesome ass Always go above and beyond at service department. I drive an hour out of my way to come to this dealership. Roberta in service is the most awesome asset to Mckenzie. Always get outstanding service. Techs are knowledgeable and professional. More
by ROBERTMARTINDOC
Employees Worked With
Norma, Roberta Stuart
December 30, 2019
Great service all the time! Anytime I contact the dealership I am greeted with professionalism and friendly people. The work on my two purchased vehicles is always done right and Anytime I contact the dealership I am greeted with professionalism and friendly people. The work on my two purchased vehicles is always done right and on time. I see myself purchasing my future vehicles from McKenzie Motors. A great place to shop! More
by tim.baker0
Employees Worked With
Roberta Stuart
December 28, 2019
Great..professional...and espectful Very pleased and professional. Quality..interesting..respectful..honest..sincere..knowledgable...helpful..kind..customer friendly, sociable..dignified Very pleased and professional. Quality..interesting..respectful..honest..sincere..knowledgable...helpful..kind..customer friendly, sociable..dignified.. Works cannot describr the positive attitude and excellent timemagement . More
by JOHNSONMEJOHNSON
Employees Worked With
Roberta Stuart
December 24, 2019
Compared to other s Compared to the other experiences I've had with dealerships over the years, and there has been numerous, this is the best I have ever had. Compared to the other experiences I've had with dealerships over the years, and there has been numerous, this is the best I have ever had. More
by ANDREWSCABINETS
Employees Worked With
Mark Gilmore, Roberta Stuart
December 22, 2019
Incredible Service The folks at Mckenzie Motors were awesome. Very happy with my recent experience getting my vehicle serviced. I was provided a loaner vehicle and was The folks at Mckenzie Motors were awesome. Very happy with my recent experience getting my vehicle serviced. I was provided a loaner vehicle and was treated with top notch customer service. Go see Roberta...I guarantee she will take care of you! More
by DAMON.NORRIS
Employees Worked With
Mark Gilmore, mike norwood, Roberta Stuart
December 21, 2019
My Oil change at McKenzie’s I saw on my speedometer that I was coming close the the recommended miles , to get an oil change. I usually do it sooner, but this time I followed the I saw on my speedometer that I was coming close the the recommended miles , to get an oil change. I usually do it sooner, but this time I followed the instructions on my tag from the dealership. I called to make an appointment and got it right away. Took my car there. Even so they were overbooked for 10:00 o’clock they kept my car. I went to the waiting room and sat there enjoying myself at the expense of the McKenzie Personnel, trying to make Coffee in this unfamiliar Pot. It was actually comical . I wonder, if they ever got coffee that day. After a little more than an hour , my car was done. And since I had the Maintenance Agreement, I did not have to pay anything for my oil change and lubrication of my vehicle. It was a very pleasant experience. Every body treated me with kindness and respect. McKenzie Service Department is the best in my eyes. More
by Astrid H. Levins
Employees Worked With
Roberta Stuart
December 21, 2019
Service review I had to take my truck in for unscheduled service because I hit two deer. My air bag light was on and said service air bag. They got it in and took I had to take my truck in for unscheduled service because I hit two deer. My air bag light was on and said service air bag. They got it in and took care of the problem in less than 30 minutes. I always get excellent service here! More
by WADDBFMC53
Employees Worked With
Roberta Stuart
