McKenzie Buick GMC - Service Center

Service experience Arrived about 15 minutes early for appointment for service of my Jeep Cherokee Sport (I don't trust the maintenance at the local Jeep Dealership). Pr Arrived about 15 minutes early for appointment for service of my Jeep Cherokee Sport (I don't trust the maintenance at the local Jeep Dealership). Processed quickly by Roberta, and led to the customer lounge. Using the WIFI they provided, I used my iPad to read and study my college course. Within 40 minutes, the vehicle was finished, and I was on my way to other appointments that day. They are always on time, and their customer lounge area is very much to my liking. More

Roberta is awesome! Roberta always gets me in and makes sure my car gets excellent treatment! I highly recommend McKenzie Motors to anyone who asks. I don't buy cars anyw Roberta always gets me in and makes sure my car gets excellent treatment! I highly recommend McKenzie Motors to anyone who asks. I don't buy cars anywhere else More

A very pleasant experience! McKenzie Motors Buick GMC of Milton, Fl. has a very large selection of new & used vehicles to purchase. All personnel are very friendly, courteous, a McKenzie Motors Buick GMC of Milton, Fl. has a very large selection of new & used vehicles to purchase. All personnel are very friendly, courteous, and efficient.. There is a very nice waiting area for the customer while your vehicle is being serviced. You are, also, notified when service is due, Roberta Stuart is an excellent employee. More

When making appointments or bringing the vehicle in for service she always makes it a pleasant experience....she also knows the service plans and always lets you know up front if there is any charges above service she always makes it a pleasant experience....she also knows the service plans and always lets you know up front if there is any charges above or beyond what the plan encompasses...always a pleasant experience dealing with here...so far so good More

Another terrible visit at McKenzie Motors. Went in to get a tire patched on my 2018 yukon. Left with a deep 8 inch gouge on the wheel from a machine that their general manager stated had done this two times a tire patched on my 2018 yukon. Left with a deep 8 inch gouge on the wheel from a machine that their general manager stated had done this two times earlier in the week. Really so why do you continue using it?? Offered to buff it out at a later date. I told them there was no way to buff this out and I wanted the wheel replaced. Left a message for the owner Lisa McKenzie and crickets. I have purchased over 300k in vehicles in the past few years. Shocked at the treatment I'm getting. I will not buy another vehicle from these people unless I receive a new wheel and a major apology. Have had many other incidents in the last 24 months, this is just the straw that breaks the camel's back More

oil change- tire rotation Alittle too long of a wait- 10am til 11:30am- Would think effiency enhancement should cut the time at least 30 minutes. But I admit quality is paramou Alittle too long of a wait- 10am til 11:30am- Would think effiency enhancement should cut the time at least 30 minutes. But I admit quality is paramount! More

I brought my 2019 Sierra in for routine maintenance. As usual the service was excellent and that is the reason I use McKenzies and of course Roberta. She’s the best!! usual the service was excellent and that is the reason I use McKenzies and of course Roberta. She’s the best!! More

I can recommend this place for any service your needs! Outstanding job! Staff are very friendly! I’m satisfied with the service they did to my Nissan Rouge!! 2013 Nissan Rouge!! Outstanding job! Staff are very friendly! I’m satisfied with the service they did to my Nissan Rouge!! 2013 Nissan Rouge!! More

Work was accomplished and timely but I’m still waiting for a smile, friendly words and a thank you. Not impressed with my first visit to your service department! for a smile, friendly words and a thank you. Not impressed with my first visit to your service department! More

McKenzie's service department never fails to impress. I was greeted promptly by a very friendly gentleman. He took care of paperwork and led me to the lounge area. My car was serviced and ready to go in m was greeted promptly by a very friendly gentleman. He took care of paperwork and led me to the lounge area. My car was serviced and ready to go in minimal time! All is good! More