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McKenzie Buick GMC - Service Center

Milton, FL

3.9
213 Reviews

213 Reviews of McKenzie Buick GMC - Service Center

Sort by
January 17, 2025

I had an 8:30 appointment. It was over an hour before anyone touched the vehicle. After it was eventually moved to the lift, it sat for another hour. I finally got my vehicle b More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Huber
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

McKenzie Buick GMC responded

Rick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (850) 981-6458.

December 04, 2024

Originally i was really impressed with this dealership. Purchased a 2024 gmc sierra pro 2500. It has 6100 miles on it and is showing a check engine light. I called and scheduled an oil change and notified More

by Snatchappy79
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey herron
Report | Print
Dec 06, 2024 -

McKenzie Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (850) 981-6458 when you have a chance. Thank you, and we look forward to hearing from you.

September 03, 2024

Recently, I had a phone notification that one of my tires was very low. Not good news, but McKenzie took care of me quickly. More

by dampierlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

McKenzie Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

My husband Bruce and I had the best experience with buying a new truck from McKenzie Buick GMC last Saturday. Kaleb went above and beyond to put my husband in this beautiful GMC 1500 Z 71 RST. His pro More

by Joplinglori05 Bruce abd Michele Jopling
Recommend Dealer
Yes
Employees Worked With
Brandon in finance 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟, Kaleb Vincek
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Aug 16, 2024 -

McKenzie Buick GMC responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Finished my car faster than expected didn’t wait long at all. Best service around. More

by Singingeagle4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Williams
Report | Print
Jun 19, 2024 -

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Great people, knowledgeable and friendly. The lobby was comfortable and good coffee and donuts. The staff was very helful. More

by 69silvermoon80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortney Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager.
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Jun 07, 2024 -

McKenzie Buick GMC responded

Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your visit at McKenzie Buick GMC. We appreciate your business and hope to see you again.

January 25, 2023

McKenzie Motors found the problem and fix it right they did less then a day will take my car back to them next time a proplbem come up More

by slowpokeone
Recommend Dealer
Yes
Employees Worked With
Tom Gamewell
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October 01, 2022

Joel was very helpful in finding me a vehicle in my price range and having everything ready so it was a quick easy process! More

by Lacce401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj, Tom Gamewell, Joel Williams
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March 04, 2022

stopped by to look at a car and had excellent help from Mike to help determine my needs within my budget More

by josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike norwood
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March 15, 2021

The staff responded offering an appointment the next day. They were very accommodating and friendly. I will use them again because they have great service. More

by mrssruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
Report | Print
Mar 16, 2021 -

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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