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McKenzie Buick GMC

Milton, FL

4.8
1,534 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,534 reviews

January 10, 2020

oil change, recall item, and fix my transmission I did this review yesterday. Please don't send me this twice again. They finally after three tries fixed my transmission right. Seems to be shiftin More

by cw8812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 10, 2020

New 1500 GMC Denali Great customer attention. Great service. Tom worked with me to get me the best deal. Will be back to Milton for my next GMC purchase.. More

by Michael Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, mike norwood
January 05, 2020

Great work Always have a great experience and very friendly. Roberta is always a pleasure to work with and extremely helpful. Would recommend to all my friends More

by MCCAFFREYMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta is great and very friendly. Always great working with her., Roberta Stuart
January 05, 2020

Best car shopping experience! Fantastic experience with McKenzie Motors. Whole process only took 3 hours (with a trade in on top of a purchase) and got what I wanted for cheaper th More

by NCHARETTE1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Weidert
January 05, 2020

great service Great service. Roberta is very friendly and a pleasure to work with. She is an asset to McKenzie. A plus plus plus plus plus. She is great says it More

by DIEHLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 05, 2020

Great Locals Great Local business and very helpful in finding you a vehicle. Very negotiable and welcoming I'll be buying another vehicle there as soon as my kid More

by JOEMOONR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tillman , David (Chief) Tillman
January 03, 2020

Communication Dropped my car off the night before with the drop box. Heard nothing from them so called at 4pm and was told they were too busy to take my call but wo More

by KOSBORNE32571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
Feb 25, 2020 -

McKenzie Buick GMC responded

Sorry about this experience and I apologize for the time it took for me to respond to this. I have assumed the responsibility of GM on 1 January and have been diligently making changes on how we stay in touch with our customers, this has included hiring of 2 more people dedicated with staying in touch with our customers. However in the future feel free to ask for myself Lloyd and I will personally handle any issue that may arise. Thanks for your business

January 02, 2020

Great experience. Gene and Jim were pleasant to work with, answered all of my questions and now I am driving the truck I wanted. I am very pleased with my over all expe More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene "Bambino" Bolek
January 02, 2020

Buick Envision 2016’ Excellent experience! I love my New, used car! I will definitely shop with Mark Ciano’s and the McKenzie motors family again if I every tire of this More

by rdccrna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ciano II
January 01, 2020

Awesome assistance from Roberta! Roberta treated me like I was the most important thing on her to-do list that day. She got me in and out so easily, even though it was obviously a bus More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
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