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McKenzie Buick GMC
Milton, FL
1,534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 1,534 reviews
February 05, 2020
There is a reason i am a repeat customer. I’ve always been taken care of & not felt like I’m just someone buying a vehicle & more like family . Thanks to Mark Gilmore & also Mike Norwood . been taken care of & not felt like I’m just someone buying a vehicle & more like family . Thanks to Mark Gilmore & also Mike Norwood . More
by FLO
Employees Worked With
Mark Gilmore, mike norwood, Roberta Stuart
February 04, 2020
Very pleasant to deal with. Gave me a good price and our salesman Tom treated with with courtesy. Great service too. Would definitely recommend to my friends! salesman Tom treated with with courtesy. Great service too. Would definitely recommend to my friends! More
by Anonymous
Verified CustomerEmployees Worked With
Tom Gameswell, Roberta Stuart
February 04, 2020
Excellent Service Roberta is great to work with. She makes you feel part of the family and really takes personal care of you and your vehicle. She is by far the best Roberta is great to work with. She makes you feel part of the family and really takes personal care of you and your vehicle. She is by far the best service representative I have ever dealt with at any service dept. More
by MCCAFFREYMJ
Employees Worked With
Roberta Stuart
February 04, 2020
The entire staff went above and beyond to help us find exactly what we wanted for the price we needed! Could not have asked for better service all the way around. We would highly recommend working with th exactly what we wanted for the price we needed! Could not have asked for better service all the way around. We would highly recommend working with these guys!!! More
by GILESTEAMMAXFIT
Employees Worked With
Brandon Berry , Mark Gilmore, mike norwood
January 31, 2020
Everypne was pleasant, friendly knowlable and helpful I went into the McKenzie Motors Dealer ship to look at a certain Buick, When it didn't turn out to work for me (to long to fit into my garage) They e I went into the McKenzie Motors Dealer ship to look at a certain Buick, When it didn't turn out to work for me (to long to fit into my garage) They even went to the trouble to find out the length of my last Buick, which was a tight fit. Mark and everyone was so helpful in finding just what I needed. It is a very pleasant atmosphere. After the signing was over, I had to return a rental car (had an accident & totaled my last Buick) Mark followed in my new car and picked me up and took me to my house to get my tag. At my house he put on my tag for me and then I drove him back to the dealership. What service they have at McKenzie Motors. By the way, this is my 6 Buick, first accident and also my first ride in an ambulance but many, many, times working with McKenzie Motors. More
by FLWRFRM
Employees Worked With
Mark Wallace and Brandon that was so very nice to do all my sale paperwork., Mark Gilmore
January 30, 2020
SD Card Replacement Had the SD Card in for the navigation system replaced. This cleared not only the navigation system problem, but also problems for the Sirrius and driv Had the SD Card in for the navigation system replaced. This cleared not only the navigation system problem, but also problems for the Sirrius and driver displays. More
by GLENNTM
Employees Worked With
Roberta Stuart
January 29, 2020
Terrible experience Work not completed in reasonable time and not happy with results or service. Was told two or three different stories. Never felt like it mattered to Work not completed in reasonable time and not happy with results or service. Was told two or three different stories. Never felt like it mattered to the dealership if I was ever gonna be happy or satisfied. More
by largerick3
Employees Worked With
Service department
January 29, 2020
2017 Chevy Traverse I have used this dealership twice before this trade. I felt like I was back home. They did everts they could to make the deal work. I have used this dealership twice before this trade. I felt like I was back home. They did everts they could to make the deal work. More
by NANCE1946
Employees Worked With
Roberta Stuart
January 29, 2020
The Team at McKenzie is always friendly and helpful! They have worked around my busy schedule and made the buying process painless. McKenzie always provides great customer service! Thank You They have worked around my busy schedule and made the buying process painless. McKenzie always provides great customer service! Thank You More
by Jake
Employees Worked With
mike norwood
January 28, 2020
Great folks! Friendly, efficient and professional! Work was thorough, and timely. Thank you for your service to our community! I highly recommend your service de Friendly, efficient and professional! Work was thorough, and timely. Thank you for your service to our community! I highly recommend your service department and staff! More
by CCULTON0
Employees Worked With
Roberta Stuart
