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McKenzie Buick GMC

Milton, FL

4.8
1,534 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,534 reviews

February 16, 2020

I wasn’t sure I even wanted to purchase a new vehicle yet, but i fell in love with an arcadia and I left with it! Probably regret the high payment I have committed to for 6 yrs but if the vehicle stays r More

by KCOLG8
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore, Eugene "Bambino" Bolek
Feb 18, 2020 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2020

Thanks Robert with an A at the end lol, Robert the new service manager and Larry. You guys made everything convenient for my first visit. Keep up the excellent professional customer service! More

by Ms. Rios
Recommend Dealer
Yes
Employees Worked With
Robert sales manager and Larry 5 ??, Roberta Stuart
Feb 18, 2020 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, McKenzie Motors Buick GMC

February 15, 2020

The McKenzie team assisted me with the purchase of my husbands new (used) Ford King Ranch Ford Truck. His Valentines Day present!! ITJ was our sales associate & was professional and fun! He & my husband More

by THARDYFAUBER
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ sales, Lloyd Hemenway, Terrell Jordan
Feb 18, 2020 -

McKenzie Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at McKenzie Motors Buick GMC. We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Have a great day!

February 15, 2020

Our experience dealing with our salesman Mark Ciano was absolutely stress free. We've bought many different cars, this experience was the best..Great job!!! More

by JR_ENFINGER
Recommend Dealer
Yes
Employees Worked With
Mark Ciano II
Feb 18, 2020 -

McKenzie Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Have a great day!

February 15, 2020

Can see dealership has changed and not for the good. No attention to customer courtesy and attention to details.Will not continue to get service at the dealership. More

by VALPFARM
Recommend Dealer
No
Employees Worked With
Service rep in service
Feb 15, 2020 -

McKenzie Buick GMC responded

We have changed and are consistently striving to get better, we have been operating under strength for a little over a month in service as we lost an advisor, since we have added a retired Air force officer, an honorably discharged Marine, and our New General Manager has come to us after a 23 year military career and operating one of the largest Buick GMC stores in the midwest. Sorry what you have seen apparently does not meet your expectations however we will take your review as a learning experience. However your comment changed not for the good, we would hope to prove you wrong here and would hope in the future we can show you how well this team operates. Thanks for your honest opinion and I sincerely hope we can change your opinion of our service department.

February 15, 2020

Outstanding. Thumbs up all of the way We are always very comfortable talking with the salesmen. No pressure at all. We just look around at all of the vehicles, and then make our decision. More

by PATRICKLOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gamewell, Eugene "Bambino" Bolek
Feb 18, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit. Have a wonderful day!

February 13, 2020

Great service friendly staff, pleasure to do business with. Had I known how well they treat their customers I would have been buying my family’s vehicles here for the last 30 years, this is my go to deal More

by PAULKWOODWORK
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Feb 17, 2020 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 12, 2020

JT and I were able to take care of everything over the phone and he had my truck in the wash room by the time I got there the next day. Great company to do business with. More

by RGRADDY1960
Recommend Dealer
Yes
Employees Worked With
Terrell Jordan
Feb 17, 2020 -

McKenzie Buick GMC responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

February 12, 2020

Great Service Service department, Roberta Stuart was very courteous and friendly (super nice person). Took a lot of time with our service issue. Also spoke and del More

by LMARTYG63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wallace, Lloyd Hemenway, Roberta Stuart
Feb 17, 2020 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2020

Tire Repair Stopped by because we thought the tire pressure warning device was bad, turned out we had a nail in the tire. Thanks for the help. More

by FRANK.T.RUTLEDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Feb 17, 2020 -

McKenzie Buick GMC responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

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