Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McKenzie Buick GMC
Milton, FL
1,614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
July 21, 2020
Denali We went in for scheduled maintenance and drove out with a new Denali. They are not just sales people... they are friends and we'll be back. We went in for scheduled maintenance and drove out with a new Denali. They are not just sales people... they are friends and we'll be back. More
by JRFORRESTER
Verified Customer
July 18, 2020
Great dealership. Easy to do business with. Thanks Lloyd and Chief! Really like the new Terrain. Enjoyed our experience overall with McKenzie Motors and GMC and Chief! Really like the new Terrain. Enjoyed our experience overall with McKenzie Motors and GMC More
by cccrockett
Employees Worked With
Other Employees :
Lloyd Hemenway, Mark Gilmore, Roberta Stuart, David (Chief) Tillman
July 18, 2020
Great service! Good hospitality, friendly people who treat you welcome and make you feel your business is of great importance. The quality of service is great. I hig Good hospitality, friendly people who treat you welcome and make you feel your business is of great importance. The quality of service is great. I highly recommend McKenzie Motors. Y'all care about your customers! Thank you! More
by WHOOPSRAMAN
Employees Worked With
mike norwood, Roberta Stuart
July 18, 2020
I had a very good buying experience with my 2020 gmc terrain, my salesman was very professional and knowledgeable. All the staff at McKenzie Motors were great. terrain, my salesman was very professional and knowledgeable. All the staff at McKenzie Motors were great. More
by wilrlw
July 17, 2020
My buying experience at McKenzie Motors From the moment that we pulled into the used car lot, we were welcomed by a very nice salesman, Tom Gamewell. We looked at a very nice vehicle that I From the moment that we pulled into the used car lot, we were welcomed by a very nice salesman, Tom Gamewell. We looked at a very nice vehicle that I had viewed on-LINE several times. We were given a complete review of the vehicle. We didn't purchase the vehicle that day but returned the next week and did so. We had no problems with any of the staff and the buying process went smoothly. We have a small problem with the way the vehicle runs, but we've mentioned it to a staff member and if it doesn't even out we will schedule a visit with the maintenance dept and I' m sure we will receive the same good service as before. McKenzie motors is.an excellent place to shop. More
by Crook1
Employees Worked With
Cannot recall the man in finance!, Tom Gamewell
July 17, 2020
was told car had new oil changed they lied. was not permited to take car on interstate on way home number 4 cylinder had misfire ended up being bad gas. shocks an had new oil changed they lied. was not permited to take car on interstate on way home number 4 cylinder had misfire ended up being bad gas. shocks and struts bad (replaced cost me over 800 dollars )so total i have spent over a 1,500 on things needing fixed my bad should have known better than buying a used car and taking someones word . on 4 wheel alinemment rear left tire is out neg 2.3 degrees at closer look i think car has 2 different rear windows car fax said no wrecks my bad when i get it fixed it will be a nice car . but i will never buy a car from them again KEVIN HORST More
by 1TRUCKINGFULL2
Employees Worked With
Mark Gilmore, Tom Gamewell
July 15, 2020
I bought a used Mini Cooper. My sales man Tom was excellent and very patient. While not knowledgeable of my car, understandable since it wasn’t a GMC. However, when I left, that evening I noticed a l excellent and very patient. While not knowledgeable of my car, understandable since it wasn’t a GMC. However, when I left, that evening I noticed a light was out. I called immediately and Tom tried to help me but service dept wouldn’t respond. After several follow up with Tom, took 3 days to finally here from service. I called the sales manager to complain about this. Selling a used car with a certified inspection, there shouldn’t be a light out. Sales manager told me he knows there is a problem with service dept. I finally got my lights fixed after two visits. Service person told me she learned a lot about my car, yet didn’t order the part so I had to go back again. They did right by me by fixing it free of cost and apparently there are bad reviews about the service dept. but HEY McKenzie, if you know there are problems with service, FIX IT! More
by WEBERM25
Employees Worked With
Mark Gilmore, Roberta Stuart, Tom Gamewell
July 15, 2020
Very friendly and helpful, very knowledgeable. Took the time to really explain the the components on the car. The salesman introduced me to everyone, (ENJOYABLE) time to really explain the the components on the car. The salesman introduced me to everyone, (ENJOYABLE) More
by HBB5648
July 15, 2020
Service is Great Roberta is the best service writer I have ever worked with! All of the team at McKenzie's is great and are always ready to help in any way they can. Roberta is the best service writer I have ever worked with! All of the team at McKenzie's is great and are always ready to help in any way they can. More
by sford11
