McKenney Salinas Honda
Gastonia, NC
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Awesome Service We drove over 4 hours to purchase a vehicle from McKenney-Salinas Honda. When we arrived the car did not meet the description that was advertised on t We drove over 4 hours to purchase a vehicle from McKenney-Salinas Honda. When we arrived the car did not meet the description that was advertised on the sticker and online. Without hesitation the team there made up for the inaccurate advertising. I was very pleased at how honest and willing to work with me they were. Everyone was kind and no games were played. I got a great deal on the car and drove it 4 hours home happy! Thanks to the team at McKinney- Salinas! More
They try to make problems right First let me begin with this statement from their website: “The record of all the work performed at our dealership is available with the complete Vehi First let me begin with this statement from their website: “The record of all the work performed at our dealership is available with the complete Vehicle Autobiography in a folder placed in the vehicle and available via fax or email”. I was never shown this at any time and it was not sent to me even after calling the dealership and specifically asking for it. You will be met with the standard dealership “4Square” (or whatever they call it) tactic designed to make you think you are in a negotiation. Just be aware of the going in. Also if you are buying used, and this is where my main complaint comes in, take a GOOD look at what you are buying. Since getting my truck home I’ve found several things wrong that lead me to believe they did very little to service the vehicle before selling it. Yes I know I was buying “As is” but when a dealership makes a statement like they do about a service report being available, you don’t expect to be facing an immediate $1500 or more in repairs. I contacted the dealership immediately on the main problem and was met with a flat “No” from the owner on ANY kind of relief. This the first time that has ever happened to me when finding major issues on a vehicle I just bought. A day later they called back and offered to pay for part of the repair which was gladly accepted. Everyone at the dealership was extremely pleasant which was also a plus. More
Best Car Buying Experience Yet I purchased a new Honda Accord at this dealership lastnight and it was the best experience I've had purchasing a vehicle to date. Everyone I dealt wit I purchased a new Honda Accord at this dealership lastnight and it was the best experience I've had purchasing a vehicle to date. Everyone I dealt with was courteous and seemed care about making sure I was comfortable and left satisfied. The salesperson didn't pressure or nag me throughout the process and that with scored big points with me! More
Perfect car buying experience I dealt with Glen Sheperd and I could not of been more pleased. Very professional. From beginning to end was top notch. Everything was perfect. I dealt with Glen Sheperd and I could not of been more pleased. Very professional. From beginning to end was top notch. Everything was perfect. More
Car buying as it should be!! These are professional sales people that are as courteous and helpful In every phase of the car buying process as you will ever find. Jessica Fisher w These are professional sales people that are as courteous and helpful In every phase of the car buying process as you will ever find. Jessica Fisher was very polite and patient and always willing to answer my emails or phone calls, and over a period of several weeks I ask a lot of questions in my efforts to decide which car I wanted, pricing, etc. Everyone involved in the process treated me like anyone would want to be treated. Mark was prompt in his part, Jonathon was very helpful in finance office, and Marvin was making sure everything went as smooth as possible. I am over 60 and have purchased several vehicles in my life, and this was as good as it gets from everyone!!! I highly recommend them to anyone in the market for a car. More
Great Ted was very knowledgeable with all my questions or concerns. Will be a repeat customer in the future and recommend friends and family to stop by and Ted was very knowledgeable with all my questions or concerns. Will be a repeat customer in the future and recommend friends and family to stop by and talk with them before buying a new vehicle. More
Pleasant purchasing experience Buying our new Honda Pilot was actually a pleasant experience here. None of the slick selling tactics, no one pressuring us to buy, and only had to d Buying our new Honda Pilot was actually a pleasant experience here. None of the slick selling tactics, no one pressuring us to buy, and only had to deal with the sales rep. who came across as someone who was genuinely interested in helping us select a new vehicle rather than get the sale. Price was fair and they quickly found us the Pilot we wanted. Employees dealt with were great to work with us (Tammy and Ted). More
Honda purchase made easy I ordered a vehicle from this dealership, and by no fault of there's was unable to wait for it to be delivered. They promptly helped me find a similar I ordered a vehicle from this dealership, and by no fault of there's was unable to wait for it to be delivered. They promptly helped me find a similar/ upgraded vehicle. They were more than fair on price and made the experience pleasant and easy. More
"Breath of fresh air buying experience" My wife and I purchased a vehicle from this dealership and from the time we stepped on the lot until leaving with our purchase was nothing less than a My wife and I purchased a vehicle from this dealership and from the time we stepped on the lot until leaving with our purchase was nothing less than amazing. Each step of the process from meeting the salesperson, the sales manager, trading in our vehicle, aquiring financing to driving off the lot was no more than a couple of hours if not less. What a great car buying experience! Will definitely shop here again! More
Very nice salesman, great dealership We went there looking for a new car. Ted came to us, did not pressure us what so ever. He was a nice calm salesman. He did not bug us like most salesm We went there looking for a new car. Ted came to us, did not pressure us what so ever. He was a nice calm salesman. He did not bug us like most salesman, he was patient with our indecisiveness. We found the car we wanted and he told us in detail what exactly we were getting. We are very happy with our 2016 honda civic ex, and would recommend this dealership and salesman to anybody. More