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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

July 25, 2017

Awesome!! Arthur was amazing. Couldn't believe someone would remember all this information and be able to relay it to every customer. I had a blast learning abo More

by Mac Vuong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 26, 2017 -

McKenna BMW responded

Hi Mac, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 25, 2017

Great service, friendly staff, good experience overall Stanley Shar in the last week James Guan was my salesperson and was very helpful and patient with me when I shopping for my first BMW. He presente More

by Stan_S.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Esparza, James Guan, Arthur Szeto
Jul 26, 2017 -

McKenna BMW responded

Hi Stanley, thanks for sharing your recent 5 star experience with both James and Arthur here at McKenna BMW! We're beyond thrilled to read your review, and we'd like to congratulate you on your new BMW. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 23, 2017

I was treated like VIP and the transaction was very smooth. Cory Polk was very professional. He treated me like a VIP and the transaction was very smooth and painless. Great thanks for all your efforts and time More

by black1rover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corry Polk
Jul 24, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Cory here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

July 22, 2017

Love my bmw I had a great experience going over my BMW with Arthur. He went over everything with me in detail and taught me things that I never knew the car did. More

by Vzstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 23, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're beyond thrilled to read your review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 21, 2017

Great Experience Noah and Dominic made my BMW lease experience quick and easy. I appreciate your positive attitude throughout the entire process and will definitely ma More

by Mike
Recommend Dealer
Yes
Employees Worked With
Noah Schemerling, Dominic Torres
Jul 21, 2017 -

McKenna BMW responded

Hi Mike, Thanks for sharing your recent 5 star experience with both Noah and Dominic here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 21, 2017

Bmw fan Arthur was very patient, helpful and understanding in setting up my new Bmw. He's a credit to the dealership. He answered all my questions. More

by Jackdiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 21, 2017 -

McKenna BMW responded

Hi Jack, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 20, 2017

Great Experience and amazing customer service Noah is a very good sales, professional and knows what to answer. The conversation with him was very productive, efficient, and most importantly FUN! More

by Mandy0210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi Diep, Noah Schemerling, Mike Tarkhanyan
Jul 21, 2017 -

McKenna BMW responded

Hi Mandy, Thanks for sharing your recent 5 star experience with Noah, Mike, and Khoi here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!

July 11, 2017

Easy-Peasy Noah and Dominic made choosing my vehicle so easy. Noah knew exactly what to find based on my budget and pointed me in the right direction to find my More

by Dilouren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Schemerling, Dominic Torres
Jul 12, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Noah and Dominic here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your BMW purchase. Thanks for choosing McKenna, and we sincerely welcome you back to our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

July 10, 2017

my experience was fast easy and effective McKenna BMW staff are really nice and professional people to work with. The process to purchase my new car was simple and effective. Alex in particula More

by mckenna1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Soler My
Jul 10, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Alex here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 10, 2017

Too busy I brought my car in for service. They had the car for two days and never looked at it. They never even called me. Just a big waste of time. More

by hg601
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie Kim
Jul 11, 2017 -

McKenna BMW responded

Hello, we're sincerely displeased to read about your recent service experience with us here at McKenna BMW. Your review was sent to the management here at the store, and our service manager Armando Lopez would like to connect with you personally to hear more about your time at our store, and also see what he can personally do to turn your experience around. Would you mind emailing Armando? alopez@mckennacars.com

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