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McKenna BMW

Norwalk, CA

4.8
689 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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10900 Firestone Blvd

Norwalk, CA

90650

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Showing 689 reviews

October 24, 2026

I had a great experience working with Adrian at McKenna BMW on the purchase of my new BMW X6. From the beginning, Adrian communicated extremely well over the phone and consistently followed up throughout t More

by ernesto10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
October 10, 2026

Mc Kenna dealership is very good from the time you walk up to the dealership, to the customer service and customer support. They are all so friendly and helpful! I bought my first electric BMW! I have noth More

by denisemartinez96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lopez
Oct 20, 2026 -

McKenna BMW responded

Thank you for the wonderful review! Congratulations on your first electric BMW! We're so happy to hear Alex and the rest of our team made you feel welcome and supported throughout your visit. We truly appreciate your recommendation and hope you're enjoying every moment behind the wheel of your new BMW!

Oct 20, 2026 -

McKenna BMW responded

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October 06, 2026

Professional and very helpful. Miguel and Erick was my sales rep and they responded to all my questions and tried to get information as soon as possible More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel, erick
Oct 20, 2026 -

McKenna BMW responded

John, thank you for sharing your experience! We're glad Miguel and Erick were helpful and responsive throughout the process, making sure your questions were answered and you had the information you needed. We appreciate you choosing McKenna BMW and look forward to assisting you again!

October 02, 2026

Excellent service and knowledgeable. Joshua was very good at presenting me options that made sense and were reasonable. More

by glenota2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 20, 2026 -

McKenna BMW responded

It's wonderful to hear Joshua took the time to understand your needs and present options that made sense for you. We're glad he was able to make your experience a positive one and appreciate you choosing McKenna BMW!

September 25, 2026

No pressure sales and very knowledgeable on the cars! Super easy for me to buy out my lease. I will definitely be bacl when the 2027 i7 finally arrive. More

by edbella2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus & Roxanna Hoss
Sep 29, 2026 -

McKenna BMW responded

Thank you for the great review! We’re glad Jesus and Roxanna made your lease buyout simple and pressure-free. We appreciate you choosing McKenna BMW, and we’ll be ready to welcome you back when that 2027 i7 arrives!

September 23, 2026

The sales manager Axel and my salesperson Juan made my car buying experience seamless. Probably the most professional dealership I have ever experienced !! They were patience with me and made sure I was 1 More

by jami2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Sales manager and Juan sales associate
Sep 29, 2026 -

McKenna BMW responded

We love hearing that Axel and Juan made your car-buying experience seamless! Taking the time to make sure you felt comfortable and completely satisfied is exactly the experience we want for our customers. Thank you for the incredible compliment about our team and for choosing McKenna BMW!

September 23, 2026

I believe a dealership is as only as good as the people that work and believe in the organization. And people like Bri Hermosillo made me a loyal customer of McKenna BMW. I have been a BMW owner since 20 More

by jerry-a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

McKenna BMW responded

Jerry, thank you for sharing this with us and, most importantly, for continuing to put your trust in McKenna. It means a lot to hear how Bri turned your first experience with her into a relationship that brought you back for your second BMW. We’ll make sure Bri, Adriana, JT, and the rest of the team know how much their care has meant to you. Your continued loyalty across both McKenna BMW and McKenna VW is something we truly appreciate, and we look forward to being here for many more cars to come!

September 23, 2026

Good solid team, gave a fair value. Was initially difficult, but eventually found a sales associate that wanted to help More

by mileshu616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

McKenna BMW responded

Thank you for the feedback! While we’re sorry the experience was a little difficult at first, we’re glad JT and the team were ultimately able to help and provide a fair value. We appreciate you giving us the opportunity to earn your business!

September 22, 2026

I had the best experience buying my first bmw at the McKenna Norwalk location. Our salesman Miguel gave us the best possible discounts on my new 430i 2026 gran coupe More

by hilarioortega3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 29, 2026 -

McKenna BMW responded

Congratulations on your first BMW! That’s a big one, and we’re happy Miguel helped make the experience such a memorable one. Thank you for choosing McKenna BMW for your new 2026 430i Gran Coupe. We hope you’re loving it!

September 19, 2026

I received excellent customer service . Starting with the purchase of my car, to brining it in for service . Everyone was friendly and helpful. Great customer service all around! More

by roseanna.gonzales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Sep 29, 2026 -

McKenna BMW responded

It’s great to hear you’ve been well taken care of both during your purchase and when returning for service! Thank you for recognizing Juan and the rest of our team. We really appreciate your continued trust in McKenna BMW!

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