
McKay Chevrolet
Raynham, MA
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incompetant service techs/reps/center Brought 05 corvette in due to "No Fob Detected" message on DIC. Prior to going to dealership I was able to start car according to owners manual instru Brought 05 corvette in due to "No Fob Detected" message on DIC. Prior to going to dealership I was able to start car according to owners manual instructions. Initially the issue started when the car would not start. I read owners manual and it states to insert key into area in glove box. I did that and car started. thought the key fob needed a new battery so I replaced it. Afterwards the car would no longer start with fob out or in glove box area. ordered new fob on line. received new fob and attempted to program it according to owners manual. at the end of the 30 minuets reprogram the DIC still read "No Fob Detected" and the car would not start. No Accessory features would work either. Disconnected battery for an hour, reconnected and still "No Fob Detected". attempted to jump car as I read in some forums that may work. Still no luck. with only the new fob in my pocket I sat in car and ignition light came on. would not start when press however it did start when I placed it in glove box area. Once running I brought it to McGee's. I explained the issue clearly to the service rep ( Cassie) and left a contact number. I was contacted by Cassie and told the Tech stated it was the alternator. $690.00 to replace. I was assured this was the issue after inquiring as it didn't seem right to me. I was told I'd be notified when done. Day 2 no notification, called them and told he was finishing up. waited an hour and called back and told it was done. I asked if it was starting properly and if both fobs were working. She reply yes. Go to McGee's to pick up car and paperwork is with cashier however I was at service rep desk. asked for key and fobs and was given only one fob and key. I asked where the other fob was and told it was no good . They told me it sent the car into "theft mode" . NO where in the owners manual is a reference to a "Theft Mode" (xx) I Took the key and fob and went to car and was unable to get in as fob did not work at all. Returned to service and they had tech come out to try. He was also unable to get in car. I instructed him to use manual door releases located in the hatch, which is assessable with the key. He did not know what I was talking about. he did find it and opened the door with the alarm going off. then he attempted to start car but no such luck. car would not start. ISSUE NOT RESOLVED. I was informed that the alternator repair will help avoid issues with it DOWN THE ROAD. Like I care down the road? $690.00 without tax for an issue that I might have DOWN THE ROAD? The current issue remains unfixed! Seriously! $690.00???? NO FIX!! So MR Tech states he look at it again but not charge me a diagnostic fee. WHAT? Didn't he already charge me that and xxxx me for a unneeded alternator. Car still there was now told that the door module needs replacing. $390.00. I again voice my concerns that it is the ignition not the door. I was told curtly that they have their corvette tech working on it and is sure this is the issue. I'm doubtful. I'll see tomorrow. Stay tuned. More
High pressure sales experience and misleading ads and sale. High pressure sales experience and misleading ads and salesmanship. We visited to see about the $8000 discount on the Equinox that was advertised; a High pressure sales experience and misleading ads and salesmanship. We visited to see about the $8000 discount on the Equinox that was advertised; and, didn't qualify. So we found a used LT on their website for around the discounted price we were able to afford. We looked the vehicle over with the salesman. I asked him if it had a remote start; and, he said yes. The online detailed description of the car said it included remote start, as well. We thought nothing of it, until we got home and noticed that the option is not on the key fob. I calmly brought it to the Sales Manager's attention; and, he said the General Manager would not give me the remote start that I was led to believe I had bought with the vehicle. They have lost my trust. More
Biggest ripoffs Worst dealership ever, if you’re looking to get screwed buying a vehicle then buy from here, managers are so rude and treat you like your low class, b Worst dealership ever, if you’re looking to get screwed buying a vehicle then buy from here, managers are so rude and treat you like your low class, buyer beware More
HORRIBLE DEALER THEY WERE RESPONSIBLE FOR THE MOST UNPLEASANT CAR BUYING EXPERIENCE EVER. UNFORTUNATELY FOR ME THEY WERE THE ONLY DEALER WITHIN 100 MILES THAT HAD T THEY WERE RESPONSIBLE FOR THE MOST UNPLEASANT CAR BUYING EXPERIENCE EVER. UNFORTUNATELY FOR ME THEY WERE THE ONLY DEALER WITHIN 100 MILES THAT HAD THE VEHICLE WE WANTED. I WAS WILLING TO GO BEYOND A 100 MILES IF SOMEONE ELSE HAD IT. AND THEY KNEW IT !! FROM THE GET GO STARTING WITH THEIR INTERNET SALES REP THEY WERE NOT HONEST ABOUT ANYTHING. AFTER GETTING THERE TO SEE THE VEHICLE THAT THE SALES REP TOLD ME WAS THERE - IT WAS NOT !! THEN I GET A DIFFERENT SALESPERSON AND THAT WAS MORE TORTURE. EVERYONE THERE IS SO UNPROFESSIONAL. AFTER HAVING TO DO THE DEAL I WAS NEVER CONTACTED BY ANYONE TO ASK ABOUT THE VEHICLE OR EXPERIENCE. NO SURVEYS, NO CALLS, NOTHING. THEY COULD CARE LESS. SO THE BUYERS SHOULD FEEL THE SAME WAY. STAY AWAY !!!!!~ More
Great service The salesman Tyrell worked very hard to get me into a 2018 Silverado. I would recommend this dealership to anyone interested in new or used vehicles. The salesman Tyrell worked very hard to get me into a 2018 Silverado. I would recommend this dealership to anyone interested in new or used vehicles. More
Pleased Had the pleasure of working with Aaron, He went right to work to get me in the Truck I wanted. very helpful. I am pleased and very excited about my pu Had the pleasure of working with Aaron, He went right to work to get me in the Truck I wanted. very helpful. I am pleased and very excited about my purchase. More
beware of use car extended warranty bought 2 used vehicles 2/15 w/5 yr extended warranty only to find out in 5/18 that it had expired!? screwed out of 2 yrs. I was told that it stared wh bought 2 used vehicles 2/15 w/5 yr extended warranty only to find out in 5/18 that it had expired!? screwed out of 2 yrs. I was told that it stared when the car was 1st bought on 1/13. that is the in service date of the truck. even though on my contract the in service date is 2/9/15 the day I bought it. they said the best they can do is to sell me another warranty at their cost. fat chance!! More
Beware!!! Very rude sales manager. Test drove a car and the breaks sounded funny. Was told if I wanted to get them fixed I would have to put a deposit down. Whe Very rude sales manager. Test drove a car and the breaks sounded funny. Was told if I wanted to get them fixed I would have to put a deposit down. When I said I was not interested in the SUV the manager rudely stormed off. Salesman was very nice and apologized. More
How to get scammed from a dearship This dealership has been the worst. They sold me a problem car. I would not recommend this deal. I would drive to another state to avoid them. This dealership has been the worst. They sold me a problem car. I would not recommend this deal. I would drive to another state to avoid them. More
Great experience I had a great experience at McGee where I got my new Silverado. Brandon knows his product inside and out. With 40 years experience in the automotive i I had a great experience at McGee where I got my new Silverado. Brandon knows his product inside and out. With 40 years experience in the automotive industry, I know that there are many options to buy a new vehicle. Brandon and McGee fully met my expectations with great customer service.!! More