McGrath Volkswagen of Marion
Marion, IA
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Liars My 2016 GTI recently blew a turbo because of the modifications that were preformed to it before I purchased the vehicle. The turbo was not covered und My 2016 GTI recently blew a turbo because of the modifications that were preformed to it before I purchased the vehicle. The turbo was not covered under warranty, this does not bother me because I did not expect it to be once I learned the vehicle was modified. What does bother me, however, was the way McGrath lied to me about the reasoning behind a leaky water pump and a failing thermostat. I don't doubt that the water pump is leaking and the thermostat is going bad, but the reasoning they tried to give me was that because the turbo was getting too hot and that is what caused the water pump to leak. I then immediately called 2 other independent VW shops in the area and both of the shops said that the reasoning they gave me was a load of crap. They were trying to make me pay for a $1200 dollar service that should be covered under the manufactures warranty. I'll just continue to do my service at other VW shops and warranty work at Carousel Motors. Avoid this service shop. More
Easy relaxing car buying experience. The guys and girls at the Marion store were so nice. They didn’t get bothered at all when I couldn’t make up my mind and they just kept bringing car a The guys and girls at the Marion store were so nice. They didn’t get bothered at all when I couldn’t make up my mind and they just kept bringing car after car after car until I found the right one for me. Fantastic job people all the way around. More
Good Experience Everything went as planned. Pretty much made the deal with a phone call and emails. Then everything went as planned. Except for me walking i Everything went as planned. Pretty much made the deal with a phone call and emails. Then everything went as planned. Except for me walking into one of the clear glass walls. LOL More
First time car buying made easy. First time buying a car from a dealership. Very helpful and knowledgeable staff walked me through the loan process and explained my options and how to First time buying a car from a dealership. Very helpful and knowledgeable staff walked me through the loan process and explained my options and how to build credit for future purchases. Very satisfied with my new car and looking forward to my next one in a few years. Ask for Nate! More
Good experience at Dubuque McGrath VW and George Stephenson George help me find a car I didn't know I wanted! He "sensed" an Alltrack would be just right for us, and after looking over everything that was out t George help me find a car I didn't know I wanted! He "sensed" an Alltrack would be just right for us, and after looking over everything that was out there, I had to agree. I am very happy with my new car. More
Completely satisfied I'm pleased that right away I was able to get an appointment the next day for my service call. As soon as I walked in the problem was diagnosed and ta I'm pleased that right away I was able to get an appointment the next day for my service call. As soon as I walked in the problem was diagnosed and taken care quickly and to my complete satisfaction. I would highly reccommend McGrath Volkswagen to all my friends. More
VW Tiguan They need to be sure of the license plate requirements for IA. We were given the option of not having the license plate on the front of the car and to They need to be sure of the license plate requirements for IA. We were given the option of not having the license plate on the front of the car and took it, only to find out that is a violation of IA law. The law still reads that there must be a front and back plate. More