McGrath Toyota of Iowa City
Iowa City, IA
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Kirk helped us out at the dealership. He was very professional. Polite, friendly, knowledgeable and accessible. We appreciate all the friendly faces at Toyota. We’ve been going to this dealership for professional. Polite, friendly, knowledgeable and accessible. We appreciate all the friendly faces at Toyota. We’ve been going to this dealership for at least 20 years. We got a good trade-in price, and a good deal on a new vehicle. I can highly recommend this dealership! More
We purchased a used vehicle from Toyota of Iowa City based on recommendations of family and friends who live in the Iowa City area, They gave it high marks, so we drove down from the Quad Cities to pur based on recommendations of family and friends who live in the Iowa City area, They gave it high marks, so we drove down from the Quad Cities to purchase a vehicle. Had the car for a week, noticed an oil leak after they had changed the oil. Took it to a local repair shop and they said the oil filter was cracked. Complained to Toyota, and they did pay for that. Two weeks later we notice that the brakes were squeaking and that that it was making a whining sound in the engine. This is after Toyota IC had fixed the back brakes (among other things) before selling it to us. Again, took it to a repair shop and were told that the front brakes needed to be repaired and that the alternator needed to be replaced. Supposedly Toyota did an "inspection" of the car before selling it to us. If they fixed the back brakes, why didn't they fix the front, and notice the other issues? We have had the car less than a month. Toyota of Iowa CIty refused to cover these expenses as they said we bought it as is. We've had the car less than 30 days. I don't expect a used car to be perfect, but I also don't expect to dump over $1,000 into the vehicle 3 weeks after buying it, That says a lot about thier service department and dealership. Again, we bought this car based on the "Good" reputation they have in the IC area. We asked to speak with a sales manager and/or owner and got the run-around from staff. Never actually was able to speak with either at any time; just the salesperson. Based on this experience, we will never purchase a car here again and will stick with the Toyota dealership in the Quad-Cities, with whom we have never had a problem. Highly doubt they will put this review on their review website. More
The facility is very clean and well-organized. We were greeted promptly and the salesperson uncovered our needs quickly and found an appropriate vehicle that has just been traded in that day. greeted promptly and the salesperson uncovered our needs quickly and found an appropriate vehicle that has just been traded in that day. More
Excellent customer services !! They are super nice and work with you great. I have a Toyota where I live, but I rather drive to Toyota Iowa City for the attention and best service they have work with you great. I have a Toyota where I live, but I rather drive to Toyota Iowa City for the attention and best service they have More
Always a pleasure to work with Toyota of Iowa City. Just purchased 5th vehicle (all Toyota) from Shane Peden and now Mike Huber. Have referred Shane to several people. purchased 5th vehicle (all Toyota) from Shane Peden and now Mike Huber. Have referred Shane to several people. More
First class operation supported by a professional staff and customer friendly environment. Went above and beyond to secure the vehicle we wanted and the entire process was seamless. and customer friendly environment. Went above and beyond to secure the vehicle we wanted and the entire process was seamless. More
I have purchased my 4th vehicle from Toyota of Iowa City and choose to have them serviced with them. Every visit I'm treated with the respect. I recommend you to work with the best car professionals in the and choose to have them serviced with them. Every visit I'm treated with the respect. I recommend you to work with the best car professionals in the business. Thank you! More
Great dealership. Just bought a 2021 4Runner. Derrius Loveless is the bomb. Took a lit of time to show me the bells and whistles, got my phone programmed to use my bluetooth. Just a good experience. H Loveless is the bomb. Took a lit of time to show me the bells and whistles, got my phone programmed to use my bluetooth. Just a good experience. Highly recommend them. More
Bought a 2021 Venza. Love it! Kirk, our salesman was great. Provided me with updates during the long wait for our car to come from Japan. Always took time to talk to us even though the dealership was bu great. Provided me with updates during the long wait for our car to come from Japan. Always took time to talk to us even though the dealership was busy. Always knew the answer to our questions. Then, the night we took our Venza home he came after he finished work to fix a problem with set up. We have been customers since 2011, and the sales staff, service staff, and parts staff are all great. And Toyota makes bulletin proof vehicles! More