Back

McGrath Toyota of Iowa City

Iowa City, IA

4.7
66 Reviews

1445 Hwy 1 West

Iowa City, IA

52246

Directions

By Type

Showing 66 reviews

November 02, 2022

Darryl did a great job showing us the pickup and was easy to work with. More

by annbeinhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Kohl
October 13, 2022

Very please with the friendly service. Helpful and easy to work with. Thanks for a great experience as newbies to Iowa City! More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton and Tyler were great to work with!, Brandi Kohl
March 19, 2022

I have been working with this dealership, and Mike Huber since 1997. It is always a pleasure to work with Toyota of Iowa City. Everyone at this dealership is great to work with. They all customer focuse More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Kohl
Mar 21, 2022 -

McGrath Toyota of Iowa City responded

George, we truly appreciate your continued business for the last 25 years! We will continue to do our best each time you visit the dealership and will see you in very soon for your next regular maintenance. Your support for our team and Mike Huber doesn't go unnoticed, THANK YOU!

February 19, 2022

Got a used car from the dealership. Small lot and not as many cars compared to other dealership. The car we get is clean for a used car. Not sure if this is a fixed price dealership but More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Kohl
Feb 21, 2022 -

McGrath Toyota of Iowa City responded

Hi Ted, we appreciate you sharing your experience with us. Unfortunately the past few years during the pandemic, the car business has faced some challenges with chip shortages, shipping delays, and low inventory all around. We are happy we were able to assist you in finding a vehicle that works for you! We apologize that we were not able to discount anything at this time, but that has been the case for the last year and half. Hopefully there will be a light at the end of the tunnel for us here soon and we can continue doing business with you in the future. Thank you again for sharing your experience, we do appreciate the feedback!

February 02, 2022

We had a great experience buying from the dealership. They were very helpful during this strange market. More

by Sphinky69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Bay, Brandi Kohl
Feb 21, 2022 -

McGrath Toyota of Iowa City responded

Thank you so much for the wonderful review on your car buying experience! Hopefully we will see you in for service moving forward!

January 22, 2022

I recently bought a new RAV4, which I absolutely love. The sales staff was so patient with me in showing me all of the newest safety features. (I traded in an 11 yr old car). I’m a very satisfied repeat More

by scw0249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk and Elijah, Brandi Kohl
Feb 21, 2022 -

McGrath Toyota of Iowa City responded

We are so happy everything went smoothly for you and hope your new Rav4 is great so far! Thank you for sharing your experience with us and we hope to continue doing services for you over the next few years! Congrats!

October 02, 2021

I got prompt, efficient knowledgable assistance when selecting a car to replace one that had been totaled in an accident. More

by PW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Bay, Brandi Kohl
Oct 04, 2021 -

McGrath Toyota of Iowa City responded

We are excited everything went well during your car purchase! Thanks for sharing your review with us, we truly appreciate it! Congratulations on the new vehicle and hopefully we see you in our service department for the first regular maintenance. :)

September 16, 2021

I Drove 50 miles from Quad Cities, Picked up vehicle the day it was delivered. They were straight up with me over the phone (versus other dealers not so much), They called me as the said they would morning More

by mitch B.
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
Oct 04, 2021 -

McGrath Toyota of Iowa City responded

Thank you so much for the kind words on your car buying experience with Russ and our finance manager. We are happy everything went smoothly for you and hope all is well with your new vehicle thus far! Congratulations and we hope to do business with you again in the future! :)

August 24, 2021

No high pressure to accept dealer add-ons. Smooth, efficient, pleasant transaction. More

by Venza Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Bay, Brandi Kohl
Oct 04, 2021 -

McGrath Toyota of Iowa City responded

Congratulations on your new vehicle and thank you for leaving us a review! We appreciate it and hope to see you back in for service on the new ride soon. Thank you!

August 18, 2021

Sadly, the sales staff is saddled with the worst service department I have ever experienced. We only go for service when forced to such as in the case of factory recalls. Every time is an exercise in carel More

by Cary
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi Kohl
Aug 18, 2021 -

McGrath Toyota of Iowa City responded

Cary, I apologize for the inconvenience this has caused you and your family. We strive to do our best on the sales and service side of the dealership and we have dropped the ball this time. I have passed this along to our service manager and he will be reaching out to speak with you further about your experience. Thank you for sharing your concern with us, as any feedback is very much appreciated!

...
4
...