McGrath Toyota of Iowa City
Iowa City, IA
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Very please with the friendly service. Helpful and easy to work with. Thanks for a great experience as newbies to Iowa City! Helpful and easy to work with. Thanks for a great experience as newbies to Iowa City! More
I have been working with this dealership, and Mike Huber since 1997. It is always a pleasure to work with Toyota of Iowa City. Everyone at this dealership is great to work with. They all customer focuse since 1997. It is always a pleasure to work with Toyota of Iowa City. Everyone at this dealership is great to work with. They all customer focused and very knowledgeable. It is a pleasure to do business with them. More
Got a used car from the dealership. Small lot and not as many cars compared to other dealership. The car we get is clean for a used car. Not sure if this is a fixed price dealership but Small lot and not as many cars compared to other dealership. The car we get is clean for a used car. Not sure if this is a fixed price dealership but the dealer wouldn’t lower the car price. Due to the low supply and high demand the car price is higher than it should be. Asked for some free car wash and oil change for a year and didn’t get it. They finally send me 1 free car wash in the mail and that’s it More
I recently bought a new RAV4, which I absolutely love. The sales staff was so patient with me in showing me all of the newest safety features. (I traded in an 11 yr old car). I’m a very satisfied repeat The sales staff was so patient with me in showing me all of the newest safety features. (I traded in an 11 yr old car). I’m a very satisfied repeat customer. More
I Drove 50 miles from Quad Cities, Picked up vehicle the day it was delivered. They were straight up with me over the phone (versus other dealers not so much), They called me as the said they would morning day it was delivered. They were straight up with me over the phone (versus other dealers not so much), They called me as the said they would morning vehicle arrived. They were Honest, Respectful. In this chip shortage world, I knew I had to be quick. Drove up in morning, gave them info for a credit app, came back with spouse at 3pm, by 3:45, Salesman was showing us our new highlander features. By 4:30pm we were on our way home. Finance person was awesome, I've bought 8-9 new cars in my life and this was the BEST by far, experience I ever had. HIGHLY recommend this dealership. Russ was a good salesperson More
Sadly, the sales staff is saddled with the worst service department I have ever experienced. We only go for service when forced to such as in the case of factory recalls. Every time is an exercise in carel department I have ever experienced. We only go for service when forced to such as in the case of factory recalls. Every time is an exercise in carelessness and frustration. This time we took a car in on recall on Monday afternoon. They had the car all day Tuesday and at 5 we called THEM although they promised to call us when the car was done. “Oh yes, it’s finished”. By then it was too late for us to get there. Short story: 3 days at the dealer because they “forgot” to call us More