McGrath Lexus of Westmont
Westmont, IL
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Unpleasant experience Lexus is a great car, so you expect the same from certified dealer, but unfortunately after two attempts to buy a new car only bad memories and unplea Lexus is a great car, so you expect the same from certified dealer, but unfortunately after two attempts to buy a new car only bad memories and unpleasant experience was received from McGrath Lexus of Westmont. Specially from sales person Marian Jones who was not listening to our needs, got mad and kicked us out just because we did not agree to get a vehicle witch was totally different that we wanted. It is sad that unprofessional people gives you unpleasant feeling totally opposite from the car itself. More
Very pleased I went to McGrath Lexus to look at a car I had previously seen online. We met Justin Storandt, was very nice and amicable. In a matter of minutes, we I went to McGrath Lexus to look at a car I had previously seen online. We met Justin Storandt, was very nice and amicable. In a matter of minutes, we were test driving the vehicle. I never felt Justin was pushy. We went over the details and we decided to buy the car. We waited to speak to Mike Agnello from the finance department. Once we were inside with Mike, the process was smooth. Mike was very efficient and friendly. He got us of out there in 20-30 minutes. I was very pleased with the overall experience. Thanks to both Justin and Mike. Great team. More
Great Service overall Buying a car is not always a good experience because of the negotiating process. However, Lexus McGrath has a very professional and trustful team. I e Buying a car is not always a good experience because of the negotiating process. However, Lexus McGrath has a very professional and trustful team. I experienced great service overall. More
Joe Scala is the best First experience with McGrath and live 1 1/2 hours away. I saw an RX 350 that I liked on line and called and was connected to Joe Scala. Joe was ver First experience with McGrath and live 1 1/2 hours away. I saw an RX 350 that I liked on line and called and was connected to Joe Scala. Joe was very professional and pleasant to deal with. He handled every detail from beginning to end and did everything he said he would do. I trusted Joe to advise me about the condition of the Certified RX 350 I was looking at. I arrived and was not disappointed. Joe made this the best car purchase experience I have every had and there have been many. The entire process flowed smoothely and all the people we dealt with were top notch. More
Justin is the Best! Genuine, Caring, Informed! I am SO very pleased with my car buying experience. Justin answered all of my questions (and I had many.) He made himself available and even helped m I am SO very pleased with my car buying experience. Justin answered all of my questions (and I had many.) He made himself available and even helped me on his off time. No pressure, Justin let the car sell itself. He is a truly nice human being and wants the best for his customers. I WILL be back, and I have been spreading the word. It was definitely worth the 1 hour drive from WI! P.S. I really LOVE my CT hybrid!!! More
Best dealership team ever!! Best car buying experience ever!! Fantastic service from Justin Storandt and Mike Connery. They put together a great deal on purchase and trade and Best car buying experience ever!! Fantastic service from Justin Storandt and Mike Connery. They put together a great deal on purchase and trade and was in and out in just over an hour - unbelievable! More
Outstanding Service! Justin Storandt was so helpful! Justin was terrific! I highly recommend him. He was so easy to work with, accommodating and friendly! Made the entire car buying experience great- and Justin was terrific! I highly recommend him. He was so easy to work with, accommodating and friendly! Made the entire car buying experience great- and I couldn't be happier with the car :) More
Wonderful Overall Experience From the moment we walked in and met our salesman Justin the entire experience at McGrath Lexus of Westmont was wonderful. Justin didn't try to rush u From the moment we walked in and met our salesman Justin the entire experience at McGrath Lexus of Westmont was wonderful. Justin didn't try to rush us, which I really appreciated after dealing with some not so nice sales people at other dealerships. The GM Tracy Isselhardt even took the time to check in with us a couple of times to make sure we were having a good experience. We ended up getting a RX450 Hybrid and couldn't be happier with our decision. Greg in finance was also very helpful in explaining the details to our deal and the Certified option we went with. I have to say this was the most easygoing car buying experience ever. I have already recommended this dealership and the sales people I worked with to my friends and family. More
Couldn't be happier! Since I lease, I go car shopping every 3-4 years. Often enough that I want the experience to go as quickly and as easily FOR ME as possible. Well Stev Since I lease, I go car shopping every 3-4 years. Often enough that I want the experience to go as quickly and as easily FOR ME as possible. Well Steve Stover, Bob Cowden, Greg Luzinski, and everyone over at McGrath Lexus of Westmont just completely re-defined what that means to me. I found out THEY wanted it to be quick and easy for me too! We handled everything via emails, phone calls and a single visit to the dealer to pick up the new car. No surprises, just in and out in an hour! That's right - ONE HOUR - and that's only because Bob Cowden made sitting and learning about my new car so entertaining! This is one elite operation that has won my business for years to come. Nothing compares to working with knowledgeable professionals that just "get it". More
Excellent sales experience Gary Fuller and Justin Storandt helped me trade-in of my Infiniti for a Lexus and they demonstrated a high drgree of prefessionalism and they made the Gary Fuller and Justin Storandt helped me trade-in of my Infiniti for a Lexus and they demonstrated a high drgree of prefessionalism and they made the process cery easy. I would highly recommend this dealership over any other dealer based on their customer service, quality products, and efficiency in the sales process. More