McGrath Lexus of Westmont

Greg luzinski Greg went above and beyond to do everything he could for us. He was very polite and accommodating . We could not be happier with our new truck or with Greg went above and beyond to do everything he could for us. He was very polite and accommodating . We could not be happier with our new truck or with Greg or JJ. We have recommended him several times since December ! He even got me my big red now for my Christmas sales event to remember!! And he seems very trust worthy and not like a typical salesman !!! More

Disappointed It was time to get out of my old BMW and into something newer and more reliable. I had done quite a bit of research and my expectations for Lexus wer It was time to get out of my old BMW and into something newer and more reliable. I had done quite a bit of research and my expectations for Lexus were high. I would be visiting Audi, Infinity, BMW, and Honda over the weekend but was sure I'd find what I was looking for at Lexus. I had inquired about a particular model online and immediately had a call back, as well as a text and an email from Scott. Great follow up. All expectations were met...until I got to the dealership. Upon walking in the place appeared warm and inviting - the water wall and the cafe were a nice touch. But the people seemed cold and unfriendly. We didn't feel welcome. Even Scott didn't seem too interested in finding us a car that we really wanted. After test driving a couple of bombs, we drove away in disbelief vowing to never return or recommend McGrath Lexus. Amazing to think that just across the street there's a dealership that was excited to see us, work with us and put us in our beautiful new Infinity. Attitude is everything. More

Excellent experience Although I have driven a RX 350 for many years and have been happy with the product, my husband and I were considering switching to either a BMW X3 or Although I have driven a RX 350 for many years and have been happy with the product, my husband and I were considering switching to either a BMW X3 or 5 when we met with our salesman, Peter Mangano. We were pleasantly surprised that he did not take this information as an opportunity to pressure us. He was at all times gracious and pleasant to deal with. He had great product knowledge and was very accommodating (he even offered to come in on his day off). When we did decide to lease another RX, the purchase/lease process was made very easy and relatively painless. Peter was very efficient and moved things along quickly. Bob Crowden made getting educated on all the intricacies of operating the car (from where to store the bulky manual to how and when to adjust gears to receiving text messages) very enjoyable, as he has a great sense of humor. And, finally, Mike Agnello in finance was also efficient, knowledgeable and very pleasant to deal with. We would highly recommend McGrath and Peter Mangano to anyone considering a Lexus. More

Certified Used Lexus Purchase My wife has had a Lexus for years and I have been impressed with the car and service. So I walked in to McGrath and Justin Strorandt walked up and gav My wife has had a Lexus for years and I have been impressed with the car and service. So I walked in to McGrath and Justin Strorandt walked up and gave me an impressive run down on why I should purchase a GS 350 F Sport.. He was knowledgeable, and made the purchase a seamless one. Everyone in the operation was extremely friendly and helpful throughout the purchase and delivery of the vehicle. I would recommend this dealership to everyone I know who is looking to purchase a Lexus. Keep up the great work!! More

Above and Beyond! My daughter wanted to buy a Lexus and within a few hours she was driving her new car! Our salesman, Joe Scala, was amazing and made buying a car very My daughter wanted to buy a Lexus and within a few hours she was driving her new car! Our salesman, Joe Scala, was amazing and made buying a car very fun and stress free! He didn't pressure us and we felt as if we knew each other for years. Mike in the finance dept. was just as amazing. We went through the process very easily and had a great conversation. By the time I was leaving I wanted to buy a Lexus!!! Thanks to everyone for a great experience. More

Dress to Impress! Never greeted or approached by any salesperson even after becoming the only customer still looking, They where too busy talking to each other. We Never greeted or approached by any salesperson even after becoming the only customer still looking, They where too busy talking to each other. We have previously purchased cars there but now are so disappointed on what this dealership has become. We where also there in December and when it was apparent that our minds where not made up to purchase that day our sale man diisappeared. This wasn't the first snub but it will surely be the last! More

Excellent Experience - Thanks Rita! Although I had only gone to look at a vehicle, Rita, Jim & Mike made it so easy, I ended up leaving with one that night. Rita was welcoming and allowe Although I had only gone to look at a vehicle, Rita, Jim & Mike made it so easy, I ended up leaving with one that night. Rita was welcoming and allowed me to test drive the car I was looking at with relative ease. Some dealers really love to talk your ear off during the test drive, really taking your attention away from the vehicle. Thankfully, Rita had just the right amount to say during the drive, allowing me to take note of the IS F's enjoyable engine note. Once it came down to the financial nitty gritty, Rita and Jim made it a quick and easy process. Some dealerships love to take hours out of your day just to "talk it over". Rita and Jim had a few short conversations before Jim then talked with me directly and was able to come to an agreement about price. Couldn't have been easier than that. Mike in the finance department and I had a great conversation and I didn't feel pressured by anything while my finance paperwork was filled out. Although the electronic system was having an issue, Mike was happy to recreate the process by hand, quickly and efficiently. This was a great experience. All around, the process of buying a vehicle could not have been better. If you're in the area (or even don't mind driving a bit further for a great experience), I recommend McGrath Lexus of Westmont. While you're there, ask for Rita, I promise you'll have a great experience! More

Great group I initially worked with Glen who usually does used car sales. He was so intuitive he directed me to the car of my dreams in 10 minutes, in the correc I initially worked with Glen who usually does used car sales. He was so intuitive he directed me to the car of my dreams in 10 minutes, in the correct color too! Jimmy, the manager was so nice that he even paid for my car rental when I had a totaled car. More

Great vehicle purchase experience I recently leased a 2015 Lexus E350 from McGrath Lexus of Westmont Il.. When I arrived at this dealership, I was totally impressed on the cleanliness I recently leased a 2015 Lexus E350 from McGrath Lexus of Westmont Il.. When I arrived at this dealership, I was totally impressed on the cleanliness and friendly atmosphere. I had the pleasure of speaking with Mr. Mel Owens, who was very professional and understanding of my needs. The General Manager, Mr Tracy Isselhart had did everything possible to meet my needs. These two gentlement could not of been more courteous and professional. This experience has made me a permenant and dedicated customer of McGrath Lexus of Westmont Il. More

Great experience buying RX 350 with Casey. Thank you Casey! For us buying a car is once in few years big-ticket purchase. With the negotiation process involved and the fact that limited market transparency exis For us buying a car is once in few years big-ticket purchase. With the negotiation process involved and the fact that limited market transparency exists for a true value of a used car, we knew that we will not always have a good experience going through it. However, our experience at Lexus McGrath of Westmont was very positive. My Sales Consultant, Casey Baca, was very professional and trustful throughout the process. She appreciated my research and was patient with my vetting process as it involved taking a select cars out for a test drive for an extended period of time to get it inspected by the mechanic I trust. She answered all of my questions with no hesitation and made my buying experience very easy. I experienced a great service overall. Thank you Casey in making our purchase experience with Lexus a great one! More