McGrath Lexus of Westmont

lexus is the best i m change the car because lexus is the best . comfort, sound ,customer service is very good , new appearance simple amazing .I really like the co i m change the car because lexus is the best . comfort, sound ,customer service is very good , new appearance simple amazing .I really like the comfort and relaxation ! More

Rita Barkstrom is Amazing!! I went into Lexus of McGrath after I had done my research on Pre-Owned Sales Staff Members. All of the reviews that I went through had the customers t I went into Lexus of McGrath after I had done my research on Pre-Owned Sales Staff Members. All of the reviews that I went through had the customers talk about the positive experience that they had while working with Rita Barkstrom. After having purchased my Certified Lexus from her, I understand why the reviews were so positive. Working with Rita was a great experience, I never felt pressured to buy the car, and she was very knowledgeable about the cars and services that were offered. She introduced me to many different people who were able to answer questions I had about wheel locks and window tinting. She was always asking if I was ok, and if I was thirsty or hungry. She was such a pleasure to work with, and I am so glad that I bought my first Lexus from her. I will absolutely recommend her to all of my friends and colleagues if they are in the market for a Lexus. Thanks again Rita. The experience was really great! More

Customer for life. Joe Scala is the best!! I went to McGrath Lexus with the hopes of trading in my BMW M3. I recently was promoted at work and because of this now had an 80 mile a day round tr I went to McGrath Lexus with the hopes of trading in my BMW M3. I recently was promoted at work and because of this now had an 80 mile a day round trip. The pain at the pump on my M3 was killing me and ideally, I wanted to lower my payment. Though the odds were stacked against me. Joe Scala worked tirelessly and dedicated his entire Saturday to me. Joe treated me like he would treat his own son. He showed me some options and was so honest with me about everything. We finally decided on a 2012 IS250 that was Lexus Certified and had next to no miles on it. Joe really took care of me and told me he was going to give me a 6 year, 125k mile bumper to bumper warranty PLUS 2 years no maintenance. Unbelievable. Joe immediately took the Lexus to a rock bottom price and gave me top dollar for my trade. I've never been treated with so much respect in my life. I then met with Mike Agnello in finance who went ABOVE AND BEYOND the call of duty to make nothing short of a miracle happen. He ended up lowering my payment drastically without me haggling one bit. He included so many perks for me, my head was spinning. I know I got the deal of a lifetime because of Joe and Mike. I certainly did not buy a $95,000 car like many of their customers do, but I was treated the exact same as those customers which really blew me away. McGrath is lucky to have both Joe and Mike. They gained a customer for life. I can't think of many situations where I can say I traded out of a car that was 7 years old with almost 80k miles on it INTO what is basically a brand new Lexus and lowered my payment. If you go anywhere else in the Chicagoland area for a luxury car, you're doing yourself a disservice. Hands down the best car buying experience I've ever had. I can't wait to be able to thank Joe and Mike in person every Saturday when I'm getting my free car washes! Top notch across the board!!!!! More

Great Customer Service Paul Tuffner at McGrath treated me like a long time friend. I was traveling from my home in Alabama to Chicago and needed service while staying in Wes Paul Tuffner at McGrath treated me like a long time friend. I was traveling from my home in Alabama to Chicago and needed service while staying in Westmont, IL. Although we had never met Paul took care of my need as though I was his lifelong customer and friend. I highly recommend McGrath Lexus and especially Paul for all of your service and sales needs in the Chicago area. More

Scala is the real deal when it comes to the car business I have worked with Joe Scala for over 15 years and he has always delivered exactly what he said he would do. I have bought Mercedes and Lexus from hi I have worked with Joe Scala for over 15 years and he has always delivered exactly what he said he would do. I have bought Mercedes and Lexus from him. As he says I always get his family discount probably because he knows I am married to a Sicilian.As long he is at McGrath I am coming back. He recently did an amazing trade for my son who was really upside down in his car and still was able to lower his payment with no money out of pocket. Amazing RS More

We'll be Back! What we shopped for: Lexus AWD GS 350 Dealerships we shopped: Lexus of Naperville, Lexus of Orland, Woodfield Lexus, & McGrath Lexus of Westmont What we shopped for: Lexus AWD GS 350 Dealerships we shopped: Lexus of Naperville, Lexus of Orland, Woodfield Lexus, & McGrath Lexus of Westmont Why we chose McGrath Lexus of Westmont: Peter Mangano was up front with us and treated us fairly. No BS, no sales pitch here. The whole car buying process was time-efficient. The rest of the dealerships either took too long to get back to us with a written quote, too salesy, and played a bait n' switch game with us. One where they gave us a really low price just to get us in the door, then change the prices once we got there. A time waster! I can't believe that is still happening in 2015. Overall, I'll be back to McGrath Lexus and can comfortably refer Peter Mangano to my friends and family. More

First Lexus Purchase Justin was easy to work with and made my car buying experience smooth. He was professional and did his best to meet my needs. Mike Connery was great Justin was easy to work with and made my car buying experience smooth. He was professional and did his best to meet my needs. Mike Connery was great at walking me step by step through the financing process. I would definitely purchase from this dealer again! Love my new RX!!! More

THE BEST This was by far the best customer service I have had in my life, Rita Barkstrom went above and beyond to make my experience THE BEST. Not only did she This was by far the best customer service I have had in my life, Rita Barkstrom went above and beyond to make my experience THE BEST. Not only did she provide AAA customer service she is also very knowledgeable about the products she sales and is always available to answer any and all of my questions. Thanks for the experience;) More

The Men of McGrath Lexus Westmont I have wanted a Lexus 200h for a few years. Every time I saw one on the street I would stop and enquire with the owner. I knew one day that I would I have wanted a Lexus 200h for a few years. Every time I saw one on the street I would stop and enquire with the owner. I knew one day that I would own one. That day has come and the Men of McGrath Lexus (I'm absolutely sure the women as well but I was aligned to work with the men on this go around) maid my experience comfortable, seamless, and fun! Mel Owens is completely knowledable about the Lexus Brand. Mel confidently walked me through the process of what was going to happen point by point. (ladies, I was alone buying a car and felt at ease!) Mel explained that if the sales process continued past the current night that he would be out of town until the following week. Mel then introduced me to Jeff Walker. Jeff was warm and friendly and assured me that he would aid me with any questions that I may have in the absence of Mel Owens. That made me happy! Once Mel found me the perfect car he in introduced me to Michel Connery, "the Finance Guy"...dun dun dunnnnn! Nope! There was no fear at all with Mr. Connery. I was able to be open and honest with Mike and we were able to structure a payment that fit with in my budget. Tom Christensen greeted me with a warm smile and a stainless steel coffee mug that I am super excited about. My delivery session with Ben Kruchten was informative and fun. Ben's open door attitude gave me the comfort in knowing that I can email him at any point with questions and concerns. I am truly expressed with McGrath Lexus of Westmont. The customer service is top notch! More

White glove purchase! Joe Scala was very professional and helpful with the purchase of my Lexus RX350. I did not feel like I was given a sales pitch and he was very meticu Joe Scala was very professional and helpful with the purchase of my Lexus RX350. I did not feel like I was given a sales pitch and he was very meticulous in his follow up. He treated me like family: respectful, honest and caring. I came to Joe on a recommendation from a friend and I would recommend him full heartedly. More