McGrath Lexus of Westmont
Westmont, IL
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I Wouldn't Go Anywhere Else! For the past thirteen years I've had my car maintained (serviced) at McGrath Lexus in Westmont, IL. It's always been an excellent place where I For the past thirteen years I've had my car maintained (serviced) at McGrath Lexus in Westmont, IL. It's always been an excellent place where I feel very confident in my service rep, Paul Tuffner, and enjoy the inviting atmosphere provided by the Lux Cafe's proprietor, Melissa Hoffman, (who opened it, to the delight of the McGrath patrons a few years ago). Believe it or not, I actually LOOK FORWARD to visiting my McGrath Service Center whenever it's necessary, (or for occasional complimentary car washes!). It's a pleasure being with the friendly, knowledgeable, and welcoming people like Paul and Melissa. As my title states: "I WOULDN'T GO ANYWHERE ELSE!" More
Honest, Enjoyable & Efficient Experience Tracy Isselhardt and Joe Scala are men of their word. I discussed a vehicle they had on their lot prior to visiting the dealership and not only was t Tracy Isselhardt and Joe Scala are men of their word. I discussed a vehicle they had on their lot prior to visiting the dealership and not only was the vehicle exactly what they described to me over the phone, but so to was the price and execution of the purchase including my trade-in. Greg Luzinski in the finance department had my wife and I in and out of financing in a matter of 15 minutes! I highly recommend these men and this dealership to anyone that wants white glove service and a no hassle/bs car buying experience. I will refer them often, and look forward to purchasing my next vehicle from Tracy and Joe at McGrath Lexus of Westmont! Steve K. ~ Elmhurst, IL More
Most excellent experience! Great experience. Worked with Justin. Up front, no surprises and stellar understanding of our needs. Would go back next time. Happy to tell others a Great experience. Worked with Justin. Up front, no surprises and stellar understanding of our needs. Would go back next time. Happy to tell others about our experience. More
First Class Service and Commitment to the customer Our first experience with McGrath Lexus of Westmont was a very high quality and professional pne. It will not be our last as we will recommend the d Our first experience with McGrath Lexus of Westmont was a very high quality and professional pne. It will not be our last as we will recommend the dealer and Joe Scala and Mike Connery to anyone who is in the market for a Lexus. Having just taken delivery today, so far our experience has been excellent and we expect that to be the case for the life of our car. More
Will always be loyal to Lexus and Peter Mangano I recently bought a 2015 Lexus 350 Sports edition from Peter Mangano. He was very knowledgeable about all Lexus models and which one would be best f I recently bought a 2015 Lexus 350 Sports edition from Peter Mangano. He was very knowledgeable about all Lexus models and which one would be best for what I needed. Safety was a concern along with gas mileage and traction the winter months. I wanted a no hassle buying experience and that is what I received. Pete was a true professional and worked with me to find a brand new car within my budget. I will always use Peter in the future and trust he and Lexus will take care of me. More
Our 6th Lexus purchased at McGrath. The dealership staff and support have always been excellent. This time we purchased a certified used car rather than a new Lexus and the attention to The dealership staff and support have always been excellent. This time we purchased a certified used car rather than a new Lexus and the attention to us and the vehicle was no different than our previous experience. More
lexus is the best i m change the car because lexus is the best . comfort, sound ,customer service is very good , new appearance simple amazing .I really like the co i m change the car because lexus is the best . comfort, sound ,customer service is very good , new appearance simple amazing .I really like the comfort and relaxation ! More
Rita Barkstrom is Amazing!! I went into Lexus of McGrath after I had done my research on Pre-Owned Sales Staff Members. All of the reviews that I went through had the customers t I went into Lexus of McGrath after I had done my research on Pre-Owned Sales Staff Members. All of the reviews that I went through had the customers talk about the positive experience that they had while working with Rita Barkstrom. After having purchased my Certified Lexus from her, I understand why the reviews were so positive. Working with Rita was a great experience, I never felt pressured to buy the car, and she was very knowledgeable about the cars and services that were offered. She introduced me to many different people who were able to answer questions I had about wheel locks and window tinting. She was always asking if I was ok, and if I was thirsty or hungry. She was such a pleasure to work with, and I am so glad that I bought my first Lexus from her. I will absolutely recommend her to all of my friends and colleagues if they are in the market for a Lexus. Thanks again Rita. The experience was really great! More
Customer for life. Joe Scala is the best!! I went to McGrath Lexus with the hopes of trading in my BMW M3. I recently was promoted at work and because of this now had an 80 mile a day round tr I went to McGrath Lexus with the hopes of trading in my BMW M3. I recently was promoted at work and because of this now had an 80 mile a day round trip. The pain at the pump on my M3 was killing me and ideally, I wanted to lower my payment. Though the odds were stacked against me. Joe Scala worked tirelessly and dedicated his entire Saturday to me. Joe treated me like he would treat his own son. He showed me some options and was so honest with me about everything. We finally decided on a 2012 IS250 that was Lexus Certified and had next to no miles on it. Joe really took care of me and told me he was going to give me a 6 year, 125k mile bumper to bumper warranty PLUS 2 years no maintenance. Unbelievable. Joe immediately took the Lexus to a rock bottom price and gave me top dollar for my trade. I've never been treated with so much respect in my life. I then met with Mike Agnello in finance who went ABOVE AND BEYOND the call of duty to make nothing short of a miracle happen. He ended up lowering my payment drastically without me haggling one bit. He included so many perks for me, my head was spinning. I know I got the deal of a lifetime because of Joe and Mike. I certainly did not buy a $95,000 car like many of their customers do, but I was treated the exact same as those customers which really blew me away. McGrath is lucky to have both Joe and Mike. They gained a customer for life. I can't think of many situations where I can say I traded out of a car that was 7 years old with almost 80k miles on it INTO what is basically a brand new Lexus and lowered my payment. If you go anywhere else in the Chicagoland area for a luxury car, you're doing yourself a disservice. Hands down the best car buying experience I've ever had. I can't wait to be able to thank Joe and Mike in person every Saturday when I'm getting my free car washes! Top notch across the board!!!!! More
Great Customer Service Paul Tuffner at McGrath treated me like a long time friend. I was traveling from my home in Alabama to Chicago and needed service while staying in Wes Paul Tuffner at McGrath treated me like a long time friend. I was traveling from my home in Alabama to Chicago and needed service while staying in Westmont, IL. Although we had never met Paul took care of my need as though I was his lifelong customer and friend. I highly recommend McGrath Lexus and especially Paul for all of your service and sales needs in the Chicago area. More