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McGrath Lexus of Westmont

Westmont, IL

4.8
1,556 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,556 reviews

June 02, 2015

Above and beyond Our salesman and finance guy truly went above and beyond to get me in my 2014 es300h and i could not be happier with the car or treatment i received More

by chiboy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Connery
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Congratulations on your 2014 Lexus ES 300h! We're thrilled to hear you are happy with your car and we wanted to thank you right away for sharing your experience at McGrath Lexus. Who was your sales person so we can tag them in your post and give them credit for a job well done? Thanks again!

June 01, 2015

Direct, Professional Deal Done Walked up to the dealership and Joe greeted me. I detailed what I was looking for and 30 minutes later I was in the car that was on my short list. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Ben Kruchten
Jun 01, 2015 -

McGrath Lexus of Westmont responded

Paul, Thank you very much for sharing your experience with Joe Scala at McGrath Lexus. Our dealership takes pride in beating your expectations with our professionalism. Your recommendation means the world to us. We know we did the job right when you can recommend us to your family. We are looking forward to helping anyone you send our way and we will take care of them the same way. Price is never anyone's favorite part of the process. I understand why. This is a huge purchase and spending your hard-earned money is hard considering the cost of a vehicle. We do everything we can to make it as painless as possible. We use intuitive price awareness technology that helps us get a pulse on the market. We add value to every single vehicle, above and beyond anything you can put a price on, as seen by the excellent service provided by Joe and the perks and benefits of owning a vehicle from McGrath Lexus. We sell the one of the highest quality, absolute most reliable product in the market. If you truly feel that our pricing was not 5/5 stars and you aren't getting everything you deserve for your hard-earned money, I will have our sales manager reach out to you to resolve your concerns. We strive for perfection, in fact that's the Lexus tagline. We are absolutely willing to help! If you need help with anything else call Joe or Ben!

June 01, 2015

Joe Scala is GREAT Walked in a little unsure of the dealership as we were looking at a used car that my daughter found advertised on their site which will be taken out o More

by One Happy Father
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you very much for sharing your experience with Joe Scala at McGrath Lexus! You have to be confident that you can count on your ENTIRE purchase from the car, to the salesperson, to the dealership. It sounds like Joe and the team went above and beyond to make sure you were confident with your Certified Lexus from McGrath Lexus. I will make sure Joe sees your kind words. He will be happy to hear that you plan on returning. Send your friends, family, or anyone you know his way and he will be sure to take care of them. Thanks again!

May 30, 2015

Very professional and great experience! I worked with Joe Scala, and he was very professional and helpful. We purchased the vehicle sight unseen, other than the many photos that were on the More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
May 30, 2015 -

McGrath Lexus of Westmont responded

Thank you very much for your kind words! As a TRUE internet customer, buying a car sight unseen, it really stands as a testament of our dealership to write a great review. We have high quality vehicles and a very helpful staff. We are doing all that we can to make it more convenient to buy cars. It's not uncommon for people to take a long trip since we actively adjust our pricing to be aggressive and competitive. We are so glad you made the trip. It seems like Joe knocked it out of the park. I will be sure to show him your kind words! Thrilled to hear how well everything went. Take care!

May 28, 2015

Easy and reassuring experience We called one day, made an appointment and then had our car the following night. Joe was very easy and knowledgable to work with. He made our purcha More

by kfitzpa10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Ben Kruchten, Mike Connery
May 28, 2015

Easy sales and finance Joseph Scala is super helpful without being pushy for used cars. Overall great experience. Night and day difference from another Lexus dealership I h More

by Meow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Mike Connery
May 28, 2015 -

McGrath Lexus of Westmont responded

Thank you for sharing your experience with Joe Scala at McGrath Lexus! I will pass on your kind words and make sure Joe and Mike see your 5 star review! We really appreciate it. A lot of business starts here when Customers are wondering which dealership and salesperson to buy from!

May 28, 2015

Great experience at McGrath Lexus Westmont Great car buying experience at McGrath lexus of Westmont. All staff involved were extremely friendly and helpful. Our sales associate Joseph Scala was More

by Lexusrx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
May 28, 2015 -

McGrath Lexus of Westmont responded

Thank you for sharing your experience with Joe Scala at McGrath Lexus! I will make sure Joe sees your kind words. We really appreciate the review! A lot of business starts here when people are looking to see which salesperson and dealership they will buy from.

May 17, 2015

Great Car Buying Experience! Let me start by saying that I have never written a review (either positive or negative) for anything that I have purchased, but the outstanding custom More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Ben Kruchten, Mike Connery
May 18, 2015 -

McGrath Lexus of Westmont responded

Frank, Thank you very much for the kind words. A huge part of our success as a dealership relies on our reputation on DealerRater.com. We really appreciate the help. That was a smart choice to buy a Certified Lexus RX350. Enjoy all of the perks of buying a new Lexus at McGrath Lexus plus an incredible warranty. We strive to maintain a professional and courteous sales staff and I know Joe is one of the best at making it fun too. There is a lot of value in a Certified Pre-Owned Lexus from McGrath Lexus that goes above and beyond price. We are confident that our pricing is among the best when everything is considered. Joe, Mike and Ben will be excited to hear the kind words about them, so I will be sure to show them. Again, thank you! We really appreciate your kind words!

May 13, 2015

Out of town online purchase made incredibly easy. From the very first call to the title transfer, Glenn Ginther made my car purchase very simple. He was cordial, professional, and friendly. I drove More

by Robert S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Ginter, Bob Cowden, Mike Connery
May 18, 2015 -

McGrath Lexus of Westmont responded

Robert, Thank you very much for making the trip to McGrath Lexus of Westmont! It's not unusual for a customer to make the trip because we have an excellent product, a great selection of new and certified Lexus, and return a huge value with our price. We use intuitive technology to keep our pricing competitive with other dealers with similar vehicles. Smart choice purchasing a Certified Lexus from McGrath Lexus. Glenn is very professional and will continue to be here for anything you need down the road. Don't hesitate to ask Glenn for anything. We know taking ownership of a new car can be overwhelming with all the incredible technology. We know you can't wait to hit the road in your new car so Bob and his delivery team have made a great process to be informative, fun, and quick to show you everything you need to hit the road. Again, thank you very much for your kind words. I will make sure Glenn, Bob, and Mike hear about your review. A huge part of our business is maintaining an impeccable online reputation. A lot of business starts right here on DealerRater.com. We really appreciate the help.

May 12, 2015

Best Place to Buy a Car! It was such a pleasure dealing with the staff at McGrath Lexus. From the moment we walked in until the time we walked out (with my new car), my husban More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ
May 12, 2015 -

McGrath Lexus of Westmont responded

Thank you for sharing your experience with Peter Mangano and Jeff "JJ" Lidbetter at McGrath Lexus of Westmont! When you share a great experience we know we are doing things right! We are thrilled that you wanted to come back again to buy this car. We appreciate it. If anyone else in your network of family, friends, or co-workers is in the market, please share! Peter and Jeff will be excited to hear the good news, I will make sure they your review if they have not already. Thanks again!

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