McGrath Lexus of Westmont
Westmont, IL
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My new Lexus Dealer and Salesperson Was not happy with my local Lexus dealer so started looking online to purchase an L/Certified IS250 AWD for my wife. Found a few, contacted McGrath Le Was not happy with my local Lexus dealer so started looking online to purchase an L/Certified IS250 AWD for my wife. Found a few, contacted McGrath Lexus about a car they had online. My son (who is a car salesman) did the negotiations over the phone with Joe Scala and agreed on a price. I took a train 150 miles to buy and pickup the car and then drive it home. Joe had a McGrath employee pick me up at the train station and take me to the dealership. We did the paperwork, Bob Cowden spent as much time as I needed to show me all the car does and off I went. PAINLESS. McGrath is my new Lexus dealer and Joe is my salesmen. Will call Bob whenever I can't figure out to do something. Super Happy with the experience. More
Unexpected Excellence Justin Storandt raised the bar on our expectations. Even while waiting, he let us know, step-by-step we were being cared for. His kindness and patie Justin Storandt raised the bar on our expectations. Even while waiting, he let us know, step-by-step we were being cared for. His kindness and patience made us feel so comfortable, as if we were with family. He walked us through on every detail, answered every question and made our experience fun and enjoyable. We never once felt pressured. Justin is not just a "sales person" he is a valuable, caring and honest associate and we have already recommended him highly! Thank you Justin! More
Jeff Walker & McGrath Lexus Rocks! Within the past year and a half, I had visited a wide range of car dealerships with the hope of trying to pinpoint the right vehicle for my needs. Jef Within the past year and a half, I had visited a wide range of car dealerships with the hope of trying to pinpoint the right vehicle for my needs. Jeff Walker answered all of my questions and concerns; he provided me with his vast knowledge and professionalism, and by far exceeded my expectations of what a salesman and a dealership should provide. That is why I am recommending my friends and family to see Jeff Walker at McGrath Lexus when they are in the market to purchase their next vehicle. More
Justin Storandt - The Man, The Myth, The Legend ! Justin was the most helpful sales person at a dealership that I have dealt with in the past ten years! Answered every question we had. Great smile. Justin was the most helpful sales person at a dealership that I have dealt with in the past ten years! Answered every question we had. Great smile. More
Joeseph Scala, Bob Cowden and Mike Agnello One of the best car buying experience we've had. A very attentive team. Joe was attentive, honest, communicated very well and stayed with us during th One of the best car buying experience we've had. A very attentive team. Joe was attentive, honest, communicated very well and stayed with us during the entire purchase process. We highly recommend him. Bob walked use through every button on the vehicle with patience, humor and capability. You'll enjoy him. Mike was efficient, friendly and capable. More
A HAPPY CUSTOMER AGAIN In May I brought another vehicle from this dealership Justin Storandt was my sales person........#HATS OFF TO JUSTIN I had already been sending my fr In May I brought another vehicle from this dealership Justin Storandt was my sales person........#HATS OFF TO JUSTIN I had already been sending my friends that drive Lexus to this dealership for the service now I will be sending them to this dealership to buy from Justin he was very helpful and patience with me no pressure. This was the first time I brought a vehicle by myself and I must say with Justin it was very easy everything went smooth all the way out the door. GREAT JOB JUSTIN!! More
Joe Mallet and Joe Scala ARE THE BEST!! From the time me and my aunt walked in Joe Mallet and Joe Scala were amazing.The customer service we received was like no other. We did not feel press From the time me and my aunt walked in Joe Mallet and Joe Scala were amazing.The customer service we received was like no other. We did not feel pressured at all. Both of them just gave facts and the hospitality was Amazing. Would definitely recommend these two guys to more family members and friends. Thanks again Mcgrath Lexus of Westmont :) More
Professional and courteous I found a car online that I wanted to see. Justin promptly reached out to me to discuss the car and also sent additional research information to suppo I found a car online that I wanted to see. Justin promptly reached out to me to discuss the car and also sent additional research information to support the answers he provided to one of my main concerns. In addition I appreciated how accessible Justin was and continues to be though this process. I didn't feel pressed to make a decision immediately but I did feel like Justin was there to assist me in getting exactly what I wanted. I couldn't be more happy with my purchase and if anyone is in the market for a Lexus I'll refer them to Justin. When I get my next one, I know I'll go to this dealer and ask for Justin! More
Great experience. Had a very comfortable and enjoyable dxoe Because my last experience was so awful we purchased our last Lexus somewhere else. Everyone was so patient, kind, and made us very welcome. Definit Because my last experience was so awful we purchased our last Lexus somewhere else. Everyone was so patient, kind, and made us very welcome. Definitely different than before. More
A great car buying experience Have done business twice with a competitor Lexus dealer and have not been satisfied. Decided to give McGrath a try primarily because Joe Scala had be Have done business twice with a competitor Lexus dealer and have not been satisfied. Decided to give McGrath a try primarily because Joe Scala had been very helpful with inquiries I had for cars I was interested in over the past few months bit did not purchase. Joe was always very helpful and professional with my requests and so paid a visit on Saturday to make a purchase with Joe if the deal worked for me. Bottom line, Joe did not disappoint and I walked away with a beautiful certified RX350 at a fair negotiated price without undue hassle or the usual back and forth. Joe made it clear he wanted my business and didn't want me to leave without buying the car I wanted. Throughout the whole process Joe was professional, informative, friendly and never made it seem like we were adversaries but instead was only interested in seeing that he could do what was necessary to make a sale that I would be happy with. And that is exactly what Joe did. It was indeed a pleasure buying the car with Joe. He is the consummate professional. Also want to extend the highest compliments to Mike Agnello in Finance who was top notch and an absolute pleasure to work with and talk to. McGrath will be getting all of my future service and car buying needs. More