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McGrath Lexus of Westmont

Westmont, IL

4.8
1,550 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,550 reviews

June 25, 2015

First Class My experience working with the McGrath Lexus team would be described as First Class. Glenn Keeler and Joe Scala were both professional, respectful, a More

by Garth44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Keeler, Joe Scala, Mike Connery
Jul 06, 2015 -

McGrath Lexus of Westmont responded

We do our best to schedule our business into large enough windows of time to completely review any vehicle you are considering and to address any concerns and questions you might have. Patience is the key to helping our customers enjoy our no-pressure relaxing environment. Thank you for your kind words. I will be sure to pass them on to Joe and Glenn and everyone who helped.

June 23, 2015

Too many cars to decide on one Justine S. was very professional and courteous + extremely humorous and patient in assisting me. He was able to help me find a beautiful luxury vehicl More

by Unbelievable Experiences
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Jeff "J.J." Lidbetter
Jul 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for your compliments on Justin. We try to hire and retain the best in the business with professionalism and courtesy. His sense of humor makes this a fun and enjoyable process. We know what it takes to get repeat and referral business and that is by making everything work to your expectations, especially budget. We would never sell someone a car with a payment or price more than they are comfortable with. We make it easy to feel confident you are getting a great price. Sorry for the inconvenience with the broken mirror and as you can see we have put our best foot forward to remedy that problem. Expect Justin to be in your corner should you ever need him down the road. Thanks again!

June 20, 2015

Pleasure Every single person I interacted with was truly professional and friendly. This was hands down by far the best car buying experience I've ever had. More

by Smcbrien10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Kuhl, Mike Connery
Jul 06, 2015 -

McGrath Lexus of Westmont responded

It was our pleasure to serve you with our best customer service. It can be fun and exciting to buy a car in the right environment and our dealership has a wonderful time doing it that way. Thank you for your kind words. I'll pass them on to Art and Mike Connery to let them know they did a great job!

June 20, 2015

bought used car great experience, great deal and very knowledgeable.. needed a quality used car and wanted to get it done in one day. helped me and explained everyth More

by fast eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Mike Connery
Jul 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for purchasing a used vehicle from McGrath Lexus. We condition every single pre-owned vehicle to an incredible standard of quality. Joe Scala and our sales staff continues that high quality professionalism throughout the entire sales process. That's especially important when working with a person who is putting their 16 year old into their first car. We wish you both many happy miles in your new vehicle. Congratulations! Thank you for the kind words!

June 17, 2015

My new Lexus Dealer and Salesperson Was not happy with my local Lexus dealer so started looking online to purchase an L/Certified IS250 AWD for my wife. Found a few, contacted McGrath Le More

by prodraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Bob Cowden
Jun 17, 2015 -

McGrath Lexus of Westmont responded

Wow. Thank you for the great review. We really appreciate your kind words. I will be sure to share them with Joe and Bob. It's not unusual for a customer to make a long trip to our dealer because we use intuitive pricing technology to make sure customers are getting the best value on our vehicles and we do our best to accommodate our customers to facilitate the purchase of their vehicle. Bob is a riot and brings a lot of fun to the whole experience. He's here for anything you need! Congratulations on your vehicle. Thank you again!

June 12, 2015

Unexpected Excellence Justin Storandt raised the bar on our expectations. Even while waiting, he let us know, step-by-step we were being cared for. His kindness and patie More

by Snushardt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt
Jun 13, 2015 -

McGrath Lexus of Westmont responded

Well thank you for your kind words. We set out every day with a simple goal of beating our customers expectations with kindness, hospitality, and a fantastic sales environment. Justin is a great contributor to achieving our goal. Your referrals really mean the world to us. The greatest compliment we can receive is you telling friends family and loved ones to head our way. Thank you for your kind words. I will sure to show Justin.

June 08, 2015

Jeff Walker & McGrath Lexus Rocks! Within the past year and a half, I had visited a wide range of car dealerships with the hope of trying to pinpoint the right vehicle for my needs. Jef More

by Cubs Car Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Luzinski, Ben Kruchten, Jeff Walker
Jun 13, 2015 -

McGrath Lexus of Westmont responded

Congratulations on the purchase! Thank you for sharing your experience with Jeff Walker at McGrath Lexus. We are truly thankful for any referrals we send your way. There's nothing more assuring than hearing someone had told their friends or family that we took great care of them. Most of our business starts here when someone is considering us against a few other dealerships. The secret to our continued success starts with our reputation. Thank you very much for sharing. I will pass your kind words along to Jeff, Ben, and Greg.

June 05, 2015

Justin Storandt - The Man, The Myth, The Legend ! Justin was the most helpful sales person at a dealership that I have dealt with in the past ten years! Answered every question we had. Great smile. More

by Lexus driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Mike Connery
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for your kind words! Justin does a great job of making himself accessible and always does his best to answer all of your questions before, while, and after you buy a car from McGrath Lexus. : )

June 05, 2015

Joeseph Scala, Bob Cowden and Mike Agnello One of the best car buying experience we've had. A very attentive team. Joe was attentive, honest, communicated very well and stayed with us during th More

by Jim G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Mike Agnello, Bob Cowden
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for sharing your experience. We strive to hire and retain the most attentive and professional sales consultants and managers in the industry. It sounds like you and Bob had a fun time with the vehicle delivery. He really knows how to make the delivery process a lot of fun! I will share your kind words with Joe, Mike, and Bob! Pricing is never anyone's favorite part of buying a car. We understand that. Your hard earned money is going farther at McGrath Lexus than anywhere else. We provide benefits and a level of service that goes beyond anything you can put a price on. We also use Smart Price technology to ensure that our customers are receiving the absolute most value for their purchase against all similar vehicles in the market. Our management will be reaching out to you if you feel that price did not satisfy your expectations.

June 04, 2015

A HAPPY CUSTOMER AGAIN In May I brought another vehicle from this dealership Justin Storandt was my sales person........#HATS OFF TO JUSTIN I had already been sending my fr More

by debma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Congratulations on your first purchase! All of Justin's customers love doing business with him for being helpful and making a no-pressure atmosphere. Thank you very very much for sending your friends to our service department. We do everything we can to make this an unforgettable experience from start to finish. We're happy to hear everything went well and I will be sure to share your kind words with Justin!

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