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McGrath Lexus of Westmont

Westmont, IL

4.8
1,556 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,556 reviews

August 13, 2015

Couldn't be happier. We went by a car yesterday we knew we wanted in ES 350 Lexus the only problem is we didn't know what year we want it, I could not make up my mind. More

by Marlene54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
Aug 24, 2015 -

McGrath Lexus of Westmont responded

Thanks Marlene! We appreciate the kind words. I will make sure Joe sees the nice things you wrote. Joe's customers love buying cars from Joe because he is pressure-free and understands how much time it takes to make sure a Pre-owned car is perfect for a new owner. This was a major purchase and we are delighted you chose our dealership. Your business is very important to us and we are glad we could make it a great experience for you!

August 12, 2015

Very happy with the experience Not pushy sales staff and they allowed enough time for test drives, etc. I went with this dealership even though there's a closer dealership. More

by HarshT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marian Jones
Aug 24, 2015 -

McGrath Lexus of Westmont responded

Thank you for your nice review! Many of our customers travel far and wide for our Award Winning Customer Service. We are the only Lexus dealership in the Midwest to have won the Lexus League of Elite status for our outstanding sales volume and customer satisfaction scores. That's a testament to why people are willing to travel. We strive to hire and retain the most attentive and professional sales experts to achieve the best in customer satisfaction. Reviews like yours help bring more customers here! Congratulations on your purchase!

August 10, 2015

Could not have been better I cannot say enough positives about the dealer. The staff is friendly, courteous, and helpful in every way possible. This is a Lexus dealership, bu More

by Ericdoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Luzinski, Jeff Walker
Aug 24, 2015 -

McGrath Lexus of Westmont responded

Thank you for your kind words! We hire and retain the most friendly, courteous, helpful, professional sales experts to make sure all of our customers get the same great experience. We have one of the largest inventories of Pre-Owned vehicles and we offer a broad range of vehicles. We always make sure the more affordable models are of excellent condition. Our dealership puts customer service first. It's never about how much money or profit. It's hardly about cars - luckily we sell really nice Lexuses but we love selling pre-owned cars just as much. It's all about our customers!

August 06, 2015

Lexus RX 350 We recently bought a used Lexus RX 350-very good condition certified car with low mileage, good brakes and tires. The service was really good from the More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Luzinski, Joe Scala, Bob Cowden
Aug 24, 2015 -

McGrath Lexus of Westmont responded

Thank you for your kind words! Congratulations on your RX 350 purchase! It sounds like you were totally satisfied with the process and the vehicle! We are always in "Pursuit of Perfection." We understand that pricing is never anyone's favorite part of purchasing. You guys came all the way from Memphis TN and I have to imagine that you felt it was worth the trip because you were getting great value on this low mileage, excellent condition RX 350. If you truly feel that our approach to pricing was less than completely satisfying I will have my manager reach out to see what we can do to improve our process in the future or remedy any trouble you had.

August 03, 2015

So Happy! Joe Scala, my salesman was excellent! It was my very first car buying experience. My dad took me in to meet Joe Scala this past Saturday morning. Joe More

by CourtneyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Luzinski, Joe Scala, Tracy Isselhardt
Aug 24, 2015 -

McGrath Lexus of Westmont responded

Courtney, thank you for your kind words! Congratulations on your first car! Joe's customer love his patient approach with no pressure. His experience and our large selection of inventory should always lead our customers to the perfect vehicle. He is always very informative and helpful even after the sale of the vehicle. We're happy you chose a Lexus! Thank you for sharing your experience!

July 30, 2015

Outstanding services ( : Mel Owens really took the time to find me a car. He kind very polite and respectful person just outstanding. The dealership is always clean. More

by the minister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Owens, Mike Agnello, Ben Kruchten
July 27, 2015

McGrath Lexus - best dealership The important things to look for in a car dealership are: honesty, value, and service. McGrath Lexus of Westmont delivers all of that and so much more More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lucas, Greg Luzinski, Tracy Isselhardt, Casey Baca
July 26, 2015

Top Notch Sales Team McGrath Lexus really exceeded my expectations in both the sales and services they provided. Joe Scala did a great job at finding me just the perfect More

by mantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
July 26, 2015

excellent Rita Barkstrom (sales) and Michael Connery (finance) were excellent. I highly recommend this dealership! Rita helped me purchase a very clean ES. More

by jthomas32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Barkstrom, Mike Connery
July 24, 2015

The best customer service I into a few dealerships nobody knew anything until I came to this one, great knowledge from Art, got me into my dream car! His the best ask for him More

by Aleksandar1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Kuhl
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