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McGrath Lexus of Westmont
Westmont, IL
1,550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,550 reviews
December 02, 2015
Absolutely Fantastic! I realize now just how important relationships and executive staff are within a dealership. The approach of business stems from the GM and therefore I realize now just how important relationships and executive staff are within a dealership. The approach of business stems from the GM and therefore passed down to Sales personnel ( Tracy & Joe). I mentioned I would like to switch my car for an existing used car and so the search began. The professionalism and experience was fantastic . I walked away with my new Lexus (it is a used car but to me I still felt the new -car joy experience) pure awesome:) In addition with the top grade service provided i.e. New Battery / New Wheels / Brakes and Warranty. They further addressed my immediate concerns of car condition. Their understanding while helping me achieve my goal of owning a great Lexus was extremely satisfying within my budget. It's nice to know McGrath Lexus - Westmont, will work with me in both times when I am riding high and when I am rebuilding a new business. Loyalty matters a great deal to me. They made me feel like I mattered to them and from my previous experience with my other Non - Lexus dealer it was just the opposite experience. They won me over all over again - I am all in on Lexus from now on! I am still smiling:) Many Thanks to Tracy & Joe! Best Chris More
by Christopher
Employees Worked With
Joe Scala, Tracy Isselhardt
November 28, 2015
Great experience McGrath Lexus of Westmont was my second stop during my car shopping and I couldn't be happier. Joe Scala explained all the options to me without wasti McGrath Lexus of Westmont was my second stop during my car shopping and I couldn't be happier. Joe Scala explained all the options to me without wasting any of my time. He wasn't pushy and the whole process was very smooth. Thank you! More
by Lexus350
Employees Worked With
Jimmy Padilla, John Unger, Joe Scala
November 26, 2015
Excellent customer service Abe Premani did an excellent job. He is ver friendly and not at all pushy. He gave an honest opinion and helped us a lot in making the right decision. Abe Premani did an excellent job. He is ver friendly and not at all pushy. He gave an honest opinion and helped us a lot in making the right decision. I will definitely recommend this dealership. More
by GUD
Employees Worked With
Abe Premani
November 25, 2015
No Pressure Tactics During my search for a newer car, I found a certified used IS 350 at McGrath Lexus of Westmont that captured my attention. I contacted online sales an During my search for a newer car, I found a certified used IS 350 at McGrath Lexus of Westmont that captured my attention. I contacted online sales and they sent my information to Jeff Walker and he the car ready for me to view once I got to the dealership. Jeff was very upfront and a straight shooter, which is what I like. He did not pressure me to make a decision, but we came to an agreement on the price real quick and now I am enjoying my new car! I highly recommend the dealership and Jeff in particular when looking for a new car. I will definitely will be coming back for service and my next car purchase! More
by Joe
Employees Worked With
Mike Agnello, Bob Cowden, Jeff Walker
November 24, 2015
Excellent Knowledgeable Joe Scala did an excellent job, again. We continue to go back again and again. The cars are great and the service is friendly and knowledgeable.. Joe Scala did an excellent job, again. We continue to go back again and again. The cars are great and the service is friendly and knowledgeable.. More
by GWB
Employees Worked With
Joe Scala
November 23, 2015
Comfortable, friendly McGrath-Westmont had a good selection of the vehicle I was looking for. Joe Scala was able to locate them and quickly bring them to the front for me t McGrath-Westmont had a good selection of the vehicle I was looking for. Joe Scala was able to locate them and quickly bring them to the front for me to try out. The features and the differences were "explained" to me rather than "sold" to me; the difference being that I could gather information to make my own decision rather than feeling pressured by a salesman. The feel of the dealership is more like a small, self-contained "community" rather than a car dealership. Everyone's friendly and going about their business, there are many comfortable places to sit, TVs, delicious cafe, massage, shoe shine, business stations, nice bathrooms -- everything you'd need! More
by Marcia's 3rd Lexus
Employees Worked With
Joe Scala
November 20, 2015
Great Experience My wife suggested that we look at the Lexus Lineup and after working only short time with our Sales Consultant, we were able to get the deal done. I My wife suggested that we look at the Lexus Lineup and after working only short time with our Sales Consultant, we were able to get the deal done. I was happy with the car, the professionalism shown by all at McGrath Lexus, especially Vicki, Mike and Bob. More
by joelukes
Employees Worked With
Bob Cowden, Mike Connery, Joe Mallet, Vicki Janssen
November 17, 2015
Excellent and Efficient Abe and Greg were exceptionally thorough with my visit to their store. Abe had excellent knowledge on my new rx350, while Greg took care of my financi Abe and Greg were exceptionally thorough with my visit to their store. Abe had excellent knowledge on my new rx350, while Greg took care of my financial concerns. Thanks again More
by Nena7
Employees Worked With
Abe, Greg Luzinski, Abe Premani
November 17, 2015
It was an awesome experience! I highly recommend McGrath Lexus in Westmont! I purchased a 2005 Lexus ES330. The car was in great shape. Joe Scala was my salesman. The experienc I highly recommend McGrath Lexus in Westmont! I purchased a 2005 Lexus ES330. The car was in great shape. Joe Scala was my salesman. The experience was relaxed with no pressure at all to purchase the car. I was given a great price on this car, and I purchased it. The delivery was very pleasant and very quick, by Mike Agnello Finance Officer. He worked several banks to get me the best interest rate. Tracey Isselhardt, General Manager, met with me and was genuinely concerned for my needs and he made the buying experience awesome! Everyone from management, sales, and service at McGrath Lexus treat you like a friend, not just another customer. I have been a long time McGrath Lexus customer and will be in the future! More
by MSM127
Employees Worked With
Joe Scala, Tracy Isselhardt, Mike Agnello
November 10, 2015
very good My wife and i bought a hyundai from mcgrath lexus and even though it wasnt a lexus the sales team led by joe scala were friendly and gave us a pretty My wife and i bought a hyundai from mcgrath lexus and even though it wasnt a lexus the sales team led by joe scala were friendly and gave us a pretty good deal. More
by wolfman5918
Employees Worked With
Joe Scala, Mike Agnello
