McGrath Lexus of Westmont

Best auto purchasing experience so far. In my search for my next vehicle i drove acura, audi, bmw, and Lexus. Once i decided ivwanted a lexus i did a search and found the unit online at McGr In my search for my next vehicle i drove acura, audi, bmw, and Lexus. Once i decided ivwanted a lexus i did a search and found the unit online at McGrath of Westmont. From the moment Joe Scalla responded to my email request i was treated with courtesy, professionalism, and expedience. Joe was great at getting me the details needed to make the purchase without driving the car, as i was 200 miles from the dealership. Lexus is a great brand and the L certified program gave me the confidence to buy. Joe and his team made it an enjoyable experience. More

Excellent service I recently bought a vehicle as a trade-in deal. I have to say working with Joe Scala made the process an easy and smooth transition. I explained what I recently bought a vehicle as a trade-in deal. I have to say working with Joe Scala made the process an easy and smooth transition. I explained what I wanted and that's what I got. He also went above and beyond to make sure I was comfortable while I waited. I would definitely recommend this dealership to anyone looking to buy! More

Joe Scala is Fantastic! I would recommend Joe very highly to anyone who would like to purchase a car. He's very professional, honest and goes the extra mile all the time. W I would recommend Joe very highly to anyone who would like to purchase a car. He's very professional, honest and goes the extra mile all the time. We have purchased our last two cars from him and intend to purchase all future cars from him! More

Awesome experience Had an awesome experience with Joe Scala. I was in the market for a pre owned vehicle, and Joe walked me through the process. Joe was straight forward Had an awesome experience with Joe Scala. I was in the market for a pre owned vehicle, and Joe walked me through the process. Joe was straight forward, knowledgable, and very helpful as well. Mike Agnello was my finance person he went above and beyond to get me the best rate possible. Thank you for the great experience. I would definitely recommend going to McGrath Lexus of Westmont More

Wonderful Gary Fuller was very knowledgeable and let us test drive the ES350 and a Hybrid we settled on the Hybrid and from that point on everyone we came in c Gary Fuller was very knowledgeable and let us test drive the ES350 and a Hybrid we settled on the Hybrid and from that point on everyone we came in contact with was just great. More

Excellent service!!!! Joe Scala was very professional, and pleasant to do business with. Joe made the car buying process Seem so easy and relaxed. He was very informativ Joe Scala was very professional, and pleasant to do business with. Joe made the car buying process Seem so easy and relaxed. He was very informative and attentive. Thanks Joe!!! More

Joe Scala is the BEST!! Buying a vehicle at McGrath Lexus IS a pleasure and Joe Scala makes it even better. The process is smooth and efficient, and everyone there makes you Buying a vehicle at McGrath Lexus IS a pleasure and Joe Scala makes it even better. The process is smooth and efficient, and everyone there makes you feel as comfortable as possible throughout. More

Used car fail, and Gary was the root cause In November of 2015 I purchased a used Volkswagen Passat from McGrath Lexus of Westmont. Gay Fuller was my salesman. I had been looking for this parti In November of 2015 I purchased a used Volkswagen Passat from McGrath Lexus of Westmont. Gay Fuller was my salesman. I had been looking for this particular car for quite some time and found it at McGrath. Inquired about it and Gary contacted me. I live in Iowa and drove 3 hours to get to the dealership to look at and ultimately purchase the car. One of the big selling points to the car that really reassured me is that Gary told me that I had a 3 month warranty on the vehicle that if I found anything major on the vehicle. 2 of my friends that came with me also had heard him mention that. After I purchased the car and made the 3 hour drive home, I had a check engine light come on. Took it to my local mechanic and he said that a timing issue was occurring on the car and said it could potentially be very serious. The day after I purchased the car I called Gary back and told him and he said that my mechanic was wrong and that all it needed was an oil change. (my mechanic laughed at that). I continued to drive the car for about a week and took it to another well known VW dealer in the area and they confirmed the same thing my mechanic said about the timing issue and said that it was going to be very expensive to fix. I even had the VW dealership call and talk to Gary and Gary argued with the service tech about the issue(his arrogance was really shining now). I talked to the used car sales manager(Geoff Pebleske) and he said that he would agree to look at the car but I would need to get it back to westmont. My VW dealer told me not to drive the car that far that I could potentially blow the motor up. So I paid the money out of my pocket to trailer the car 3 hours. McGrath gave me a loaner for 3 weeks. so after 3 weeks I returned to pick up my car again and found out all they did was an oil change on it... Hmm a 3 week long oil change? sounds sketchy. after I got the car back I had the check engine light come back on just like previously. this time when I called the dealership Gary stopped returning my phone calls. the Used car sales manager stopped returning my phone calls. I even called once and talked to a different manager who said he would look into and get back to me. all of this is about early January of 2015 that these phone calls are occurring. (only one month into my supposed warranty). I took my VW back to my mechanic and told him with my newborn child coming within a month that I need this car fixed. So after him having it for a month and almost $2000 in repairs, What had happened is the bolt on the oil pump which is in line with the timing chain had loosened. Luckily the bolt didn't fall all the way out or else I would have had to buy a whole new motor for the car. I still have the parts that my mechanic took out and you can tell that the bolt that was the issue had been loose for a while because of the wear marks on the threads. the car was a ticking time bomb and I have no idea how it didn't explode. I will admit that when I purchased the car I was so very impressed with McGrath Lexus of Westmont. On my drive home I was actually excited to purchase another car from them and I had such an amazing experience. But after being lied to by Gary, and 2 other managers I cant even believe a company continues to do business like that. Gary kept bragging to me about how good of a salesman he is. Well I guess when you tell straight lies to customers faces then I guess it would be easy to sell cars. I'm a mechanical guy myself, I realize you can't foresee issues like this. It was a coverup from day one. I didn't even make it home before the check engine light came on. so they had to of known when I bought the car. I would have been more than happy to even work out an agreement with McGrath but that's hard to do if they don't ever call you back and honor anything that they are saying. all in all I will never be going to back to McGrath Lexus of Westmont. Biggest mistake I did was even walking through the front door More

Car purchase review Joe Scala is an excellent sales consultant that I would go back to again. This is the 2nd car I have purchased through Joe and he is always very profe Joe Scala is an excellent sales consultant that I would go back to again. This is the 2nd car I have purchased through Joe and he is always very professional and makes the entire process very comfortable. More

Wonderful Dealership Experience! I recently came in on Friday for a car wash and while in the dealership I noticed a beautiful 2016 RX350. I instantly knew it was the right car for m I recently came in on Friday for a car wash and while in the dealership I noticed a beautiful 2016 RX350. I instantly knew it was the right car for me and my wife. Joe was able to structure a fair deal on our trade-in and worked very hard to get us in the car and out on the road in very short order. The whole team at McGrath is awesome at what they do and Joe has been my go to guy for a long time. Nice work Joe! More