McGrath Lexus of Westmont

Joe Scala is always a pleasure to work with! Joe Scala is professional and friendly and has always exceeded our expectations! We are very happy with our Lexus cars over the many years! I would hi Joe Scala is professional and friendly and has always exceeded our expectations! We are very happy with our Lexus cars over the many years! I would highly recommend Joe Scala at McGrath to anyone looking for a new or used Lexus! Mike Connery in finance is friendly and always helpful in making sure that we are given the best approach when it comes to financing! More

DO NOT BUY YOUR CAR FROM MCGRATH LEXUS! We arrived at the Westmont location to look at a pre-owned Lexus around 6:20 PM on 3/28/2016. We had a meeting setup with Justin “Big J” Storandt (Yes We arrived at the Westmont location to look at a pre-owned Lexus around 6:20 PM on 3/28/2016. We had a meeting setup with Justin “Big J” Storandt (Yes, this was actually on the office name-plate). Upon arrival, we were told how lucky we were that we arrived a little early since there was another family trying to look at the same vehicle. Sure, we thought, just another sales tactic. The test drive was great, the car was in good shape and we decided that we wanted to see what kind of deal we could negotiate for the car. The usual tactics ensued; talking to the sales manager, stalling to make you wait, telling us how great the car was, yada-yada. After about an hour and a half in the dealership, we were going over the trade-in details and were asked what we were looking for from our current car. After more deliberations and stalling, the sales manager (Geoff Pebelske) came back and said that we were “too far apart” on the trade-in. While thinking that we were actively negotiating a deal and that we would meet them somewhere in the middle, we noticed that a few offices down where a family was completing paperwork on a deal. This seemed to confirm our thoughts that the “other family” was just a negotiating tactic. So after a few more minutes of hanging around waiting for an offer for our car (Which had never even been looked at), Geoff the sales manager walks up and again states how “far apart” we are on the trade. We then ask Justin the salesman if the car had been sold, to which he replied “yes.” So at this point we were in the dealership for over 2 hours negotiating for a car that was being sold to someone else at the exact same time. I mean, how crazy is that? Who does business that way!?!? And after seeing how upset we were and telling them that we are giving them a poor review, Justin had the nerve to offer a tank of gas as compensation. In his defense, he at least seemed embarrassed by this whole situation. Geoff on the other hand told us that “this is the auto industry” and left it at that. No sign of remorse or conscience. Needless to say, we will never, EVER be shopping at ANY dealership with the name McGrath on it. More

Great experience, family loved it all!!! Went there to purchase my Lexus LX570 that I had reserved over the phone with Joe and he helped me through the process of purchasing the vehicle throu Went there to purchase my Lexus LX570 that I had reserved over the phone with Joe and he helped me through the process of purchasing the vehicle through my bank and the deposit. Smooth and no hassle at all!!! The whole family went down to the dealership and had a wonderful time. The drive was long, but the hospitality was top notch. More

Very pleasant-great staff! The staff at McGrath Lexus was very friendly and knowledgeable! It was a pleasure purchasing our (preowned) Lexus at this location. I can't say enou The staff at McGrath Lexus was very friendly and knowledgeable! It was a pleasure purchasing our (preowned) Lexus at this location. I can't say enough good things about this dealership and its wonderful staff! More

Love My RX 350 The service was excellent. Casey sold me my first Lexus . Then my husband went and get a car from her. Now I'm buying a Suv. Mike was excellent. I l The service was excellent. Casey sold me my first Lexus . Then my husband went and get a car from her. Now I'm buying a Suv. Mike was excellent. I love doing business with him. More

Great buying experience (RX 400H) From the time we walked in we felt welcome. Joe Scala was are salesperson. We were interested in several used vehicles and Joe helped us to make a wel From the time we walked in we felt welcome. Joe Scala was are salesperson. We were interested in several used vehicles and Joe helped us to make a well informed decision with side by side comparison on paper and by bringing the vehicles to the front door. He was very patient and knowledgeable. We really felt that he helped us get a great deal and great car. Everyone was very friendly at McGrath Lexus Westmont. Great experience!!! More

Excellent. This has been my third experience at McGrath Westmont and I must say the experience is always positive and increases each time. Casey Baca was my s This has been my third experience at McGrath Westmont and I must say the experience is always positive and increases each time. Casey Baca was my sales associate and possesses not only the ability to explain the features of the vehicle of interest but also create a pleasant, calm and cheerful atmosphere. I would not hesitate to recommend McGrath or Casey to family and friends. Sincerely- Sue Krochmolny-Beuttas More

Service after you buy your lexus Lexus is a awesome car, I own two but beware buying from westmont service sucks after you drive off the dealership lots but I guess that's everywhere, Lexus is a awesome car, I own two but beware buying from westmont service sucks after you drive off the dealership lots but I guess that's everywhere, I am still waiting on a response from top management, so I will continue writing bad reviews about the westmont Lexus location since they don't like to respond to my concern. More

Great experience Joe Scala was great to work with. He was direct, polite and easy to work with. I will recommend him and the dealership to friends and family. It was o Joe Scala was great to work with. He was direct, polite and easy to work with. I will recommend him and the dealership to friends and family. It was one of the easiest experiences I have had purchasing a vehicle. More

Match made by Scala!!! This was not my first car but it was my first car purchase and Joseph Schala made it a wonderful experience. He was very patient and addressed all my This was not my first car but it was my first car purchase and Joseph Schala made it a wonderful experience. He was very patient and addressed all my needs and concerns. The RX350 that selected was the perfect match for me. This was the best car buying experience of my life!!!! Thank you McGrath Lexus of Westmont!!! More